Indendørs pool
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Anmeldelser af Best Western Paradise Inn & Resort

3 out of 5
Best Western Paradise Inn & Resort
905 N Main Street, Fillmore, UT

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 397 af i alt 993 anmeldelser" "
Bedømmelse på 8 − Udmærket. 396 af i alt 993 anmeldelser" "
Bedømmelse på 6 − Okay. 131 af i alt 993 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 993 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 993 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Michael Krøyer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Så er vi kommet på landet.
Godt sted - med golfbane i baghaven. Lækker indendørs pool og morgenmad på en ægte diner er inkluderet. God oplevelse
Overnattede 1 nat i juni 2018
Svar fra Captain Scotty den 12. aug. 2018
Tak for dit ophold og de gode kommentarer i din anmeldelse. Venligst kom tilbage, hvis du er i dette område. Med venlig hilsen Scott Lichfield

10/10 Fremragende

Debra

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nicest people at this simple but wonderful hotel!
Overnattede 1 nat i maj 2024
Svar fra Captain Scotty den 24. maj 2024
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Lisa

Rejste med familie
Very friendly staff, excellent breakfast, clean and accommodating
Overnattede 1 nat i maj 2024
Svar fra Captain Scotty den 17. maj 2024
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Cary

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Captain Scotty den 14. maj 2024
Thank you for your stay with us. We are happy that you gave us 4 stars for you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Doyle

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to stay overnight
Overnattede 1 nat i maj 2024
Svar fra Captain Scotty den 7. maj 2024
Thank you for staying with us. We are happy that you enjoyed you night. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Half the motel was shut down for renovations. Will be a nice place once renovations are complete.
Overnattede 1 nat i april 2024
Svar fra Captain Scotty den 7. maj 2024
Thank you for staying with us. We are looking forward to when we will finish the remodel. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Nicole

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay. The pool and hot tub were great. The room was clean, the staff nice. The free breakfast had good options. Was close to the museums we wanted to go to.
Overnattede 1 nat i april 2024
Svar fra Captain Scotty den 7. maj 2024
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Abby, EDMONTON

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i april 2024
Svar fra Captain Scotty den 7. maj 2024
Thank you for stay with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Michele

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The adjacent restaurant was really good. We had Mexican food for dinner. Next morning, several breakfast options are complimentary for hotel guests. I had fried eggs, sausage and toast. The sausage was especially good.
Overnattede 1 nat i april 2024
Svar fra Captain Scotty den 24. apr. 2024
Thank you for your recent stay with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Samantha

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful place to stay and very convenient to have a mexican restaurant attached to your hotel
Overnattede 1 nat i april 2024
Svar fra Captain Scotty den 24. apr. 2024
Thank you for staying with us. We are happy that you enjoyed you stay and the adjacent Mexican restaurant. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Paola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Captain Scotty den 14. mar. 2024
Thank you for staying with us. We are happy that you enjoyed you stay. We hope that you will visit us again soon. Sincerely, Scott Lichfield, Assisting the General Manager

2/10 Forfærdeligt

Brad

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Can hear every footstep of upstairs guests, tv not working, and internet not working.
Overnattede 1 nat i marts 2024
Svar fra Captain Scotty den 11. mar. 2024
Thank you for your recent stay at our property and taking time to let us know of your experience here. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We are working to solve the problems that you mentioned, and we hope to have them solved soon.Sincerely, Scott Lichfield, Assisting the General Manager

6/10 Okay

wendy

Very helpful staff Estelle. But pool water had floating debris. Tv remote didn’t work. Could hear upstairs neighbors walking around. Okay for driving overnight
Overnattede 1 nat i februar 2024
Svar fra Captain Scotty den 3. mar. 2024
Thank you for staying with us. We appreciate you letting us of the problems you observed. We are working on fixing them.Sincerely,Scott L Lichfield, Assisitng the General Manager

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Captain Scotty den 26. feb. 2024
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

6/10 Okay

Michelle

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was only partially cleaned. Bathroom wasn't cleaned at all, just towels switched out.
Overnattede 1 nat i februar 2024
Svar fra Captain Scotty den 14. feb. 2024
Thank you for staying with us and letting us know of your experience. On behalf of our entire team, I would like to apologize for not exceeding your expectations with the cleanliness of the room. We have some new housekeepers, and I'm afraid one of them may have messed up. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay in the area
Overnattede 2 nætter i januar 2024
Svar fra Captain Scotty den 31. jan. 2024
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Debra

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very nice staff. Quiet and felt so safe.
Overnattede 1 nat i januar 2024
Svar fra Captain Scotty den 26. jan. 2024
Thank you for staying with us. We are happy that you enjoyed you stay. This area is really quite safe compared to other places these days. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Kimberly

Overnattede 1 nat i december 2023
Svar fra Captain Scotty den 26. jan. 2024
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Remi, LEDUC

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, good staff, comfortable bed, new TV with great channels. Hot breakfast. Only negative restaurant is closed except for breakfast, no good restaurants in Fillmore except for fast food.
Overnattede 1 nat i december 2023
Svar fra Captain Scotty den 26. jan. 2024
Thank you for staying with us and leaving a nice review. We apologize for the restaurant being closed when you were here. The people that lease and run it in the afternoon and night went to be with family at that time. Sincerely, Scott Lichfield, Assisting the General Manager

6/10 Okay

Megawati halim

Rejste med familie
Building is old, dining area is seperate far from main building
Overnattede 1 nat i november 2023
Svar fra Captain Scotty den 4. dec. 2023
Thank you for staying with us. We are in the middle of refurbishing and upgrading our property. Sorry we weren't up to a higher standard. I hope you will come back after we have finished. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Remi, LEDUC

Pleasant Staff, quick check in, comfortable bed, clean room.
Overnattede 1 nat i november 2023
Svar fra Captain Scotty den 4. dec. 2023
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

2/10 Forfærdeligt

Linda

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel is old and not very clean. Does not stand up to Best Western standards. Water started to pour in from the heating lamp in the ceiling of the bathroom while showering. Electrocution was a possibility. Reported it to management.
Overnattede 1 nat i november 2023
Svar fra Captain Scotty den 24. nov. 2023
Thank you for your recent stay at our property and taking time to let us know of your experience here. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are working very hard to give all our guests an experience that they feel like deserves a 9 or 10 rating. At this point we are concentrating on cleanliness and working order of the room amenities. If there are any specific things that you found that caused you to rate our cleanliness of the room lower than a nine, please let me know. Thank you. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Nathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy check in, clean room
Overnattede 1 nat i november 2023
Svar fra Captain Scotty den 18. nov. 2023
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There is nothing in Fillmore. Resort is a motel but it is in good condition. The cafe serving breakfast did not open at the stated time.
Overnattede 1 nat i oktober 2023
Svar fra Captain Scotty den 10. nov. 2023
Thank you for staying with us. We are happy that you enjoyed your room. Sorry the restaurant opened late that day. We hope to see you again. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Charlotte

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay here was great! The check in was easy, and the staff member was happy and courteous and explained everything well. We stayed for one night, the bed was quite comfortable, and the room had everything we needed. I love that it had a black washcloth to take my makeup off with, instead of a white one! The only slight downside to our stay, is that the hot tub was not hot. It was slightly cooler than the pool water, but on the plus side, the pool was warm enough for me to get in! Which says a lot, because I never get it pools haha. So that was kind of a bummer, but still a good stay overall. We played 9 holes of golf (beautiful course!) and our room on on the side of the golf course, and the view out to the course, and all around, was incredible with the sunset. We would absolutely stay here again!!
Overnattede 1 nat i oktober 2023
Svar fra Captain Scotty den 10. nov. 2023
Thank you for staying with us and leaving such a good review. We are thrilled that you enjoyed you stay. We really hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Cynthia

Rejste med partner
Synes godt om: Rengøring, service og personale
This is an older Best Western, but they have tremendous breakfasts! Good bed and have updated shower and bathroom!!
Overnattede 1 nat i oktober 2023
Svar fra Captain Scotty den 10. nov. 2023
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Teri

Overnattede 1 nat i oktober 2023
Svar fra Captain Scotty den 10. nov. 2023
Thank you for staying with us. We hope that you enjoyed you stay. We would love to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

4/10 Dårligt

Jackie

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was acceptable, Room was adequate but over priced. Breakfast was included in price however when we went for breakfast the cafe was not even open. All was dark, only other clients waiting.
Overnattede 1 nat i oktober 2023
Svar fra Captain Scotty den 18. okt. 2023
Thank you for your stay. We apologize that the restaurant was not open when you arrived. They open at 6:30am but do not turn lights on until the unlock the door since people start pounding on the glass as soon as they turn them on. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

kevin

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Captain Scotty den 13. okt. 2023
Thank you for your stay with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Betty

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 13. okt. 2023
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

J

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pretty good. Small town—nice people but not a lot of options.
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 13. okt. 2023
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

2/10 Forfærdeligt

Darrell, Victoria

Rejste med partner
Synes ikke om: Rengøring, service og personale
We were given a dirty room... the toilet had a horrible ring around the bowl... the clock was not plugged in... and the phone did not have a cord to phone..
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 28. sep. 2023
Thank you for your recent stay at our property and taking time to let us know of your experience here. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Scott Lichfield, Assisting the General Manager

4/10 Dårligt

Donna

Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 28. sep. 2023
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Lynn A

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My Sister and I stayed one night here. It was our second time this summer while passing through. They are pet friendly and have a wonderful area to walk the dogs. The breakfast is delicious. Great place for an over nighter while traveling.
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 23. sep. 2023
Thank you for your stay with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

6/10 Okay

Grace

Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 13. okt. 2023
Thank you for your stay with us and taking the time to leave a rating here on Expedia. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

6/10 Okay

Gail

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Bring your own pillow
The pillows were much too thick to be comfortable on the neck. Although the mattress was comfortable we didnt get any sleep. Ceiling fans would be nice to have in the rooms to circulate the air. The restaurant was supposed to open at 6:30 am but at 6:35 although someone was in there guests were outside waiting but they were still not open. We've stayed here numerous times with excellent results but apparently things have changed.
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 23. sep. 2023
Thank you for your recent stay at our property and taking time to let us know of your experience here. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Eveart

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A very nice golf course behind the hotel
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 18. sep. 2023
Thank you for staying with us. We are happy that you liked the Golf Course and enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

halie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 13. sep. 2023
Thank you for staying with us and leaving a 10-star rating. We appreciate your business and hope to see you again. Sincerely, Scott L Lichfield, Assisting the General Manager

10/10 Fremragende

Joni

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy and friendly fast check in. Nice large room very clean. Air conditioner was quiet. Great water pressure and very clean shower. Plenty of towels. Would definitely stay again.
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 13. sep. 2023
Thank you for your stay and review. We do hope to see you again. Sincerely, Scott L Lichfield, Assisting the General Manager

6/10 Okay

Dina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 13. sep. 2023
Thank you for visiting us and leaving a rating. We hope to see you again. Sincerely, Scott Lichfield, Assisting the General Manager.

10/10 Fremragende

Betty

Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 13. sep. 2023
Thank you for staying with us and leaving a 10-point review. We appreciate your business. Sincerely, Scott Lichfield, Assisting the General Manager

4/10 Dårligt

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The motel seemed to be having bad days when I was there. The in-house breakfast was reduced to has browns and pancakes (only) one morning; the next morning there was no hot water for showers. Other than that, rooms were good and service was above average.
Overnattede 2 nætter i august 2023
Svar fra Captain Scotty den 4. sep. 2023
Thank you for your recent stay at our property and taking time to let us know of your experience here. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are sad that you caught us during a time we have been having problems. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Sincerely, Scott L Lichfield, Assisting the General Manager

10/10 Fremragende

Katy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Remodeled nicely and good value
Overnattede 1 nat i september 2023
Svar fra Captain Scotty den 4. sep. 2023
Thank you for your stay with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

2/10 Forfærdeligt

Dee

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
There were some issues that were a total disaster. The tv did not work and the staff was not able to correct it. We were told there would be a discount on the charges but I do not see one. I will never stay in that hotel ever again.
Overnattede 2 nætter i august 2023
Svar fra Captain Scotty den 27. aug. 2023
Thank you for your stay. I'm sorry that you caught us when we were having problems. I couldn't determine what name you stayed under to see why you haven recived a discount. please contact the hotel and tell us what name your room was under. Let the desk person know that you are the Dee on Expedia. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Roger

Overnattede 1 nat i august 2023
Svar fra Captain Scotty den 27. aug. 2023
Thank you for staying with us. We are happy that you left a rating on Hotels.com. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Felt like you were at home ( great)
Overnattede 1 nat i august 2023
Svar fra Captain Scotty den 27. aug. 2023
Thank you for your stay with us. We are happy that you enjoyed you stay. Comments like that make our day. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great motel!
Clean and a friendly place. We have been staying here for years. If the prices continue to rise we are going to have to stay some place else.
Overnattede 1 nat i august 2023
Svar fra Captain Scotty den 27. aug. 2023
Thank you for staying with us. We are happy that you enjoyed you stay. I doubt we will have any more price increases in the near future. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

8/10 Udmærket

David

Overnattede 2 nætter i februar 2023
Svar fra Captain Scotty den 4. sep. 2023
Thank you for staying with us. We are happy that you enjoyed you stay. We hope to see you again soon. Sincerely, Scott Lichfield, Assisting the General Manager

4/10 Dårligt

Dong Woo

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
dirty.
Overnattede 1 nat i august 2023
Svar fra Captain Scotty den 9. aug. 2023
Thank you for your stay at our property and taking time to let us know of your experience here. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are working very hard to give all our guests an experience that they feel like deserves a 9 or 10 rating. At this point we are concentrating on cleanliness and working order of the room amenities. If there are any specific things that you found that caused you to rate our cleanliness and working order of the room lower than a nine, please get a hold of the property let us know. Thank you.Sincerely, Scott Lichfield, Assisting the General Manager

6/10 Okay

Matthew

Rejste med familie
Should Have Been Better for a Best Western
The room was satisfactory but if you're hoping for a good experience with their breakfast and customer service, set your expectations much lower. Their free breakfast was at their restaurant they own which wasn't the problem. The service was extremely subpar. Because they were "so busy" (they had 25-30% of their restaurant full), they actually rejected a customer because they weren't staying at the hotel, actually telling them, "Because you're not staying at the hotel and we're really busy, we can't serve you"...even though they were closing in 20 minutes. It's as if we, the customers, were an inconvenience to them. The beds were comfortable and it was nice to have access to a pool. So the room was fine for the most part, with exception to our room trash not having been dumped prior to our arrival. Would I stay here again? Highly UNLIKELY.
Overnattede 1 nat i august 2023
Svar fra Captain Scotty den 10. aug. 2023
thank you for your stay and letting us know of your experience here. We regret that you were unhappy with the restaurant. We have it leased to the people that do the Mexican food and they require us to be out or there just a few minutes after 10:30 so we are unable to serve people that come in close to that time if we are busy. Most of the locals know this and understand when we let tem know. thank you again. Sincerely, Scott L Lichfield, Assisting te General Manager.