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Riad Rocco

3.5-stjernet overnatningssted

Vælg datoer for at se priser

Anmeldelser

7,8 ud af 10.
Godt

Populære faciliteter

  • Spa
  • Gratis Wi-Fi
  • Restaurant
  • Aircondition
  • Morgenmad tilbydes
  • Mulighed for parkering
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Lignende overnatningssteder

Deluxe-hus | Individuelt design, individuel indretning, skrivebord, gratis Wi-Fi
Riad Dar Kenza
Fes El Bali
  • Morgenmad er inkluderet
  • Gratis Wi-Fi
  • Aircondition
  • Vaskeri
9.8 ud af 10, Enestående, 20 anmeldelser
Prisen er 344 kr.
inkluderer skatter og gebyrer
23. maj - 24. maj
Riad Dar Kenza
Sammenlign lignende overnatningssteder

Politikker

Indtjekning

Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 12.00

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er tilgængelige mod et gebyr på 20.0 EUR pr. nat
Vugger (barnesenge) er tilgængelige mod et gebyr på 20.0 EUR pr. dag

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Der pålægges en byskat: 2.00 EUR pr. person pr. nat. Denne skat gælder ikke for børn under 12 år.

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Valgfrie tjenester

  • Gebyr for komplet morgenmad: 6 EUR for voksne og 3 EUR for børn (cirkapriser)
  • Gebyr for lufthavnstransport: 15.00 EUR pr. køretøj (enkelt)
  • Gebyr for selvstændig parkering: EUR 2 pr. nat
  • Gebyr for baby-/barneseng: 20.0 EUR pr. dag
  • Gebyr for ekstra seng: 20.0 EUR pr. nat

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Den samlede pris for ophold den 24. december inkluderer et gebyr for en obligatorisk gallamiddag juleaften
Den samlede pris for ophold den 31. december inkluderer et gebyr for en obligatorisk gallamiddag nytårsaften

Ofte stillede spørgsmål

Er Riad Rocco et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Riad Rocco?

Der tilbydes selvstændig parkering mod et gebyr på 2 EUR pr. nat.

Hvornår er indtjekning på Riad Rocco?

Indtjekning til: når som helst.

Hvornår er udtjekning på Riad Rocco?

Udtjekning er kl. 12.00.

Tilbyder Riad Rocco shuttletransport til lufthavnen?

Ja, der er lufthavnstransport. Der pålægges et gebyr på 15.00 EUR pr. køretøj.

Hvor ligger Riad Rocco?

Dette gæstehus med spa ligger i Fes El Bali, kun få skridt fra Kassr Annoujoum Ducci Fonden, Bou Inania Madrasa og Vandur. Derudover ligger Bab Boujeloud og Der Batha-museet 10 minutter derfra.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af

7,8

Godt

8,4

Rengøring

8,6

Området

8,4

Service og personale

8,0

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 16 af i alt 45 anmeldelser
Bedømmelse på 8 − Udmærket. 19 af i alt 45 anmeldelser
Bedømmelse på 6 − Okay. 3 af i alt 45 anmeldelser
Bedømmelse på 4 − Dårligt. 2 af i alt 45 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 45 anmeldelser

Anmeldelser

Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Beau Riad et personnel au top !

Joli Riad au centre même de la médina. Le personnel a été aux petits soins avec nous, souriant et disponible. Le Riad est propre et joliment décoré. Très belle expérience.
Overnattede 2 nætter i juli 2018
Verificeret

8/10 Godt

SYLVIE B

Synes godt om: Service og personale
Hotel bien situé, le personnel et le patron sont sympathiques, prêts à aider très disponibles. L’hôtel est simple mais correct.
Overnattede 7 nætter i maj 2018
Verificeret

8/10 Godt

DOMINIK

Synes godt om: Rengøring, service og personale
Good for the price! Good location and very nice staff!
Verificeret

4/10 Ringe

Andreas

Synes ikke om: Service og personale, værelsets komfort
Ein schönes Haus mitten in Fes, aber schlecht und herzlos geführt. Die Angestellen fühlen sich für nichts wirklich verantwortlich. Das Riad ist restauriert, ohne dass es Charme verbreiten würde. Bei unserer Ankunft war die erste Nacht überbucht. Als wäre es selbstverständlich, wurden wir in ein anderes Riad transferiert. Es gehört dem gleichen Besitzer, war aber noch nicht einmal fertiggestellt.
Overnattede 3 nætter i marts 2018
Verificeret

2/10 Bundkarakter

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

HORROR. There might be fake reviews. Be careful!

We booked and payed the Riad Rocco before we arrived to morocco. When we entered the hotel at 0:30 am, an employee told us that Riad Rocco is overbooked and we should change to their other Riad. It seemed strange, because we already payed. After a long discussion and a second fight between the employees and another couple, we had to move to the other Riad. The other Riad is around the corner and still under construction. The windows were uncloseable, there was no air conditioner and it was super cold (2 degrees in Fes in our room). We had one towel for both of us! The next morning the unpleasant owner asked to us to delete a bad review I already made and promised us a dinner in return (call it bribery). The whole stay he insisted to write a good review…We didn’t get our dinner, by the way. The second night in Riad Rocco, we woke up twice because new arrivers and the employees had an argumentation about the move to the other Riad (same like we had experienced the night before).The owner was screaming at his tired out employees and teated them badly. When we left the hotel in the morning and arrived at the train station, we were prosecuted by an employee of Riad Rocco. He wanted us to pay something, what we refused to do. It was really scary and we fled into our train. By the way the road doesn’t pay taxes to the city of Fes, they didn’t neither check us in nor out. Marocco was beautiful. Riad Rocco was a horror trip!
Verificeret

2/10 Bundkarakter

Marouane

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

LA PEOR ATENCIÓN AL CLIENTE!!!

El riad es bonito PERO el servicio y el trato al cliente es un desastre. llegamos de noche, imposible contactarlos. el número en google no funciona y no contestan al fijo. El empleado de noche es un tramposo y mal educado. No paro de faltarme respeto e incluso insultarme. El equipo de día son muy lentos. Tuvimos que esperar más de 1hora el desayuno porque estaban ocupados con 1 mesa de 6 españoles. Nunca nos dieron el wifi. De tantos errores, nos prometieron una cena, pero nunca nos la dieron. Es más no pararon de reclamar el dinero a lo largo de la estancia. Quisimos para con tarjeta y nos dijeron que no funcionaba el datafono. Pero lo verifiqué y si funcionaba. Para pedirnos un taxi para ir al aeropuerto pronto por la mañana nos echaron la culpa por no avziar cuando lo hicimos 2 veces. Y quería cobrar un extra de taxi para ellos. NO LO RECOMIENDO PARA NADA. hay más riads en la medina. No merece la pena frustrarse con este.
Verificeret

4/10 Ringe

Nadir

Synes godt om: Rengøring
Synes ikke om: Service og personale

Disappointing staff made this the WORST experience

WARNING: DO NOT STAY HERE My family of 4 booked two nights at this riad, opting to book the suite with the two floors with one large bed and two single beds upstairs. However, when we arrived they showed us to a room with 3 small beds side by side approximately half the size of the room that we thought we were getting. I was obviously livid and explained that I paid for a much better room. At this point, the staff member named Muhammed asked if we would do him a "favor" by staying in this room instead. I declined and demanded the room that I had paid for. Muhammed got VERY aggressive, and said he was "thinking a lot of things about me," as he came very close to me; face-to-face! I thought he wanted to fight me! I was then asked to go to the "beautful" rooftop for tea, which turned out to be dirty and full of dead plants. My family was made to wait 45 minutes on the cold rooftop waiting for tea and a staff member to come tell us everything was sorted out. We eventually got the room we paid for, however, it smelled like cleaning product, they only gave us 3 towels instead of 4, and did not provide us the remote to heat our freezing cold room. Sure enough, at 8am the next morning, there was no staff on sight, the laundry was not ready, and we had to haul our luggage down the steep steps ourselves. Finally, Muhammed showed up looking like he just woke up. He demanded we pay a tax, but would not provide any paperwork to show what we were being asked to pay!
Overnattede 2 nætter i marts 2018
Verificeret

8/10 Godt

Arno

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter

Tolles Riad mitten in der Medina

Tolles Riad mitten in der Medina mit marokkanischem Flair. Auf der Terrasse genießt man morgens seinen Kaffee und Minztee mit Blick auf die Stadt und die Berge. Das Personal ist sehr freundlich und zuvorkommend, alles hat wunderbar geklappt. In 10 Sekunden ist man mitten in der Medina, toller Ausgangspunkt für viele Ausflüge.
Overnattede 4 nætter i marts 2018
Verificeret

8/10 Godt

Clare

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Comfortable stay in sister Rocco and private tour

We spent 3 nights in the newly and beautifully restored small sister of Riad Rocco - quiet but close to the main street, a great place to be based. Very comfortable beds and constant hot water. Staff are incredibly helpful. Breakfast is generous. We took a 3 nights/ 4 days private tour from Fez to Merzouga, to Todra Gorge, to Ouarzazete, to Marrakech. The driver, Hassan and Mohamed, staff member, gave us a great trip. They were always kind and friendly and committed to giving us a wonderful time, showing us the sights and introducing us to excellent local cuisine. We recommend that Mustapha, the manager with whom we booked the trip is consistent in explaining what is included, i.e. which meals.
Overnattede 2 nætter i marts 2018
Verificeret

8/10 Godt

Emanuele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Struttura in ottima posizione dentro La medina

Struttura in pieno centro della Medina. Staff ospitale
Overnattede 2 nætter i januar 2018
Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, service og personale

第一天抵達時地點有點難找，還是花了點錢請人帶路。但熟悉了之後，其實距離景點與車站是非常方便的。

非常漂亮的傳統式建築，地點與裝潢都非常滿意，工作人員也非常親切。唯一美中不足的是我們住宿的房間廁所有嚴重的下水道(廁所)味道，我不知道別的房間是否也是如此。
Overnattede 2 nætter i september 2017
Verificeret

2/10 Bundkarakter

Jes

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Horrible and Unwelcoming

We had a reservation for 3 nights and it was so bad we only stayed 1 night. The staff told our driver that they would meet us in the square with a luggage cart and escort us to the riad. If you've been to Morocco, you know this is a necessity, especially in a medina the size of Fez. They said they would be there in 2 minutes, 25 minutes later they had not arrived and would not answer the phone. We hired a local in the square to take us to the riad and we paid for it. The staff at the Rocco then argued when we arrived and said they did send someone. We were the ONLY white van and this was a lie. The inside of the riad was dark and unwelcoming. The staff was not friendly. We were not provided any information or even a map of the medina. I needed to go bathroom and the public bathroom off the lobby is a squatty potty in the floor. They walked us upstairs to the room (2 flights of steep steps) and did not offer to help with a single bag, even though the entirety of the staff are kids in their early 20s. They offered coffee and tea and we said yes, but they never made it. The room was clean, but when we took 1 shower the floor immediately flooded and rolled into the bedroom. My bed was in a puddle. The "beautiful rooftop" is a few tables, dead plants, broken down wicker chairs, and views of glass spiked roofs. When I went to breakfast earlier than my roommates the staff walked past me 20+ times without even offering coffee. Save yourself the trouble. Just awful.
Overnattede 3 nætter i oktober 2017
Verificeret

8/10 Godt

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

En el corazón de la Medina!

El Riad es muy bonito. Esta en el corazon de la Medina. Habitacion pequeña pero acogedora. Te buscan parking (de pago) si vienes en coche. El personal es muy amable.
Overnattede 2 nætter i juli 2017
Verificeret

8/10 Godt

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Medina location, helpful staff

The staff helped with a guided tour and transfers, also very kind getting a snack for our hungry selves on arrival. A nice Riad with terrace but not for those who struggle with stairs!
Overnattede 1 nat i juli 2017
Verificeret

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Accueil exceptionnel de Hassan et Wafae, très bon emplacement dans la médina, petit déjeuner excellent servi sur une jolie terrasse avec vue imprenable sur le tombeau des merinides, la chambre standard dispose d'une Grande et belle Salle de bains orientale, avec douche revigorante, et d'une très bonne literie. Ambiance vraiment amicale, grandes discussions avec Hassan le soir sur la terrasse avec un bon the à la menthe. L'equipe peut organiser le transfert aeroprort et des excursions. Abdul Notre guide officiel francophone pour la visite de la médina etait passionnant. On a quand même super bien dormi. Bref rapport qualité prix imbattable et équipe adorable ! Merci et à bientôt !
Overnattede 3 nætter i juni 2017
Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Hotel accueillant, cadre familiale

Personnel accueillant au sein d'un charmant Riad dans la Médina de Fès, ces derniers nous étaient aux petits soins et nous ont prodigués de nombreux conseils pour passer un agréable séjour. Je recommande.
Verificeret

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Quelques réparations à prévoir dans la chambre. Voir à varier plus les petits déjeuner. Sinon hôtel correct, personnels présent et bienveillant. Un peu bruyant le soir mais après ça ce calme.
Verificeret

8/10 Godt

anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Hotel correcto para su categoria

Hotel decente, estaba limpio y habitaciones amplias, suficiente para una noche
Verificeret

10/10 Fremragende

Shuye

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

安静 舒适

酒店位置在老城里面 不是很好找 但是酒店是超有味道的老宅改建的 出门就可以逛fez的麦地那 我们定了四人间 房间很大 淋浴的水也很大 很舒服 不过没有垃圾桶 感觉有点不方便 对了 酒店的老板还有服务员都超级热情 早餐也很丰盛（预定的时候说是没有早餐的）
Verificeret

2/10 Bundkarakter

Badia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unfortunately this is a misleading hotel who's staff lie to get you to stay here. I paid for a suit with 2 double beds. The confirmation email stated I would get 2 double beds but we got only 1 double bed and a very small single bed. This hotel also advertised being a spa this is not true either and the nearest would be a local Hamam used by The locals which is down the road and in the busy restaurant district!? I complained that the room was not what I was promised. The manager said he would meet us in the morning and give us a refund or spa treatment. We waited but he did not show and the receptionist had a smug look on her face and charged us for the airport transfer. The room had no cupboard to hand your clothes and only had a broken wooden rail with a few hangers! Totally rubbish experience. Far better Riad in Fes at cheaper prices.
Verificeret

10/10 Fremragende

Ismail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Amazing Riad and lovely people

It was very good.
Verificeret

10/10 Fremragende

fouzia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Fes octobre 2016

Nous avons séjournes 3 nuits avec notre fils des amis et leurs filles tout le monde a été dorloté le propriétaire et l'équipe ont tout fait pour rendre notre séjour agréable et les repas sur place sont parfaits
Verificeret

6/10 Okay

Galia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

ריאד מיוחד בלב פס

הזמנו שני לילות. ביום הראשון שהגענו הסתבר שחלה טעות אצלהם והעבירו אותנו למלון מטונף שם התקשינו ממש להעביר את הלילה. מיד בבוקר העבירו לנו את המזוודות למלון ועשו הכל כדי לפצות אותנו: לא חייבו אותנו על הלילה הראשון ונתנו ארוחת בוקר ועשו מעל ומעבר כדי שנרגיש טוב. המלון עצמו מקסים, בעל אוירה מיוחדת וצוות חם
Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Nice Riad in the hart of the medina

Lovely riad, tucked away in the medina. Thankfully there is a sign to show you where it is. Staff is excellent and the raid itself is beautiful. Rooms are simple but nice and clean.
Verificeret

10/10 Fremragende

Mohammed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Fantastic Raid and Excellent Staff

Found a very high level of service from all the staff members right from the beginning of our trip, They arranged to have us picked up from the airport, our flight was delayed so was really happy to find our driver was waiting for us as it was late during the night, I would really advice this collection service as it was cheap without having haggle with strange drivers, staff were waiting for us outside the Medina and help us to the Riad where they made us lovely fresh complimentary mint tea. We were offered this each time we went out and we're asked to let them know when we wanted more. Breakfast was great a selection of food from bread, croissants,cakes freshly squeezed orange, coffee, tea and freshly cooked corn bread and fresh fruits, was told to ask for more if needed but found we had more than we could eat. Location is great as you can get around the old medina and points of interest without taxi, with plenty of restaurants and fast food outlets within walking distance. Mustapha would give us daily advice on where and what was we could do when going out, along with transport advice and how much things costs this was really appreciated as we can could plan our trips better so not to miss out on site of interest when travelling out. Beds were very comfortable and the room was cleaned daily while we were out. Bathroom was clean with excellent shower, Air conditioning was excellent as weather was hot outside. The complete building was kept clean and tidy. The wifi