Hoteller i Ferrum

"Needs to be updated. Especially the bathrooms."

"Room was clean and comfortable. Staff was very friendly. Free breakfast was delicious! Best hotel breakfast we ever had!"

"Breakfast was 10/10 Kitchen was 5.5/10 flat top needs to be a little bigger or a big long cap for bigger pots or pans but still worked Room 10/10 Pool 10/10 Staff very friendly and amazing!! Very helpful!"

"Clean, Newer hotel. Great staff"

"Highly recommend nice room and good breakfast. Convenient location."

"Very helpful"

"This Hotel is very much guest focused. From the unique Floyd area themed rooms to the attentive staff, your stay will be memorable. A short walk to shops and dining makes this a perfect getaway destination."

"Fantastic service, excellently decorated room. Don't let the exterior fool you, superb & clean facility!"

"Friendly Staff"

"Wonderful area, lots to do & see. Just off the Blue Ridge Parkway. So very quiet up there, large porch, lots of rocking chairs & a swing. They had a spacious interior(living room & separate dining room), library with puzzles & games. Good Coffee & tea Excellent food! Staff was personable but were careful to give you space. Can't wait to go back!"

"Guests in the room above ours allowed their children to run, jump and stomp around their room at all hours of the night. Hotel staff were unable to control the situation. Lost the entire night of sleep. The next morning the hotel manager was non apologetic and close to being rude. I’ve stayed in this hotel for years (family in the area) and I’m very disappointed."

"All the pictures showed a walk-in shower and an updated room for the accessible room we had chosen, it was equip with a bathtub and the only thing that could be considered accessible about this room is that is was on the ground floor. The description of the property boasted a pool and updated property. This was far from the truth. The pool was not available due to being inoperative and the rooms were in no way updated. Very disappointed."

"Our room was fairly dirty in all corners, under the bed, and on bathroom surfaces. The vanity mirror light did not work until we fixed it. The room had a strong, pretty unpleasant smell that when waking up the next morning, stuck in your nose and throat. The manager was very nice and helpful, though. Not the worst place we've stayed, but there could be many improvements."

"The room was immaculate and comfortable. The staff were nice, especially Kim, who prepared a delicious breakfast each day. The only reason I scored it a 4 instead of a 5 is that breakfast was an additional charge that I did not realize until our arrival and housekeeping texted us about our needs and I requested fresh towels that we never received. We've stayed at this location for many years with previous owners and everything was above and beyond our expectations. A little different this...

"Our room smelled like a sewer. I believe it was coming from the drain in the shower. We also found a large spider and roach in the bathroom. The lady at the front counter was VERY rude when I went to check out this morning. She said she received several phone call complaints about our dogs barking and didn't have a phone number to call us. We stepped out for less than an hour for breakfast and I have an Expedia account that should have my phone number attached, not to mention they should have...

"Because of the graduation at VT their prices were inflated (all hotels & motels were) but it was the cheapest I could find. The room was clean, the bed was comfortable. The place is older and could use some renovating. Overall a good place to stay, nice friendly staff."