Sæsonbestemt udendørs pool, åben fra kl. 10.00 til kl. 20.00, parasoller
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Anmeldelser af The Residence Hotel

The Residence Hotel
34 Rue de Genève, Ferney-Voltaire, Ain

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 148 af i alt 250 anmeldelser" "
Bedømmelse på 8 − Udmærket. 72 af i alt 250 anmeldelser" "
Bedømmelse på 6 − Okay. 21 af i alt 250 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 250 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 250 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

nicki

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint sted
Fint og velholdt sted. Dyr morgenmad og den stemte ikke overens med Hotels.com.
Overnattede 1 nat i januar 2022

8/10 Udmærket

Jørgen

Overnattede 1 nat i september 2019

10/10 Fremragende

Pierre

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel and room. Easy to park and to access Geneva.
Overnattede 2 nætter i maj 2024
Svar fra The Residence Team den 16. maj 2024
Thank you for your lovely feedback.We hope to welcome you again soon!

8/10 Udmærket

Syed Muhammad Imran Raza

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra The Residence Team den 4. maj 2024
Dear guest, thank you for your review. Your comment have been taken into account. We hope to see you again.

10/10 Fremragende

Sebastiaan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Residence Team den 27. apr. 2024
Cher client, nous vous remercions pour votre commentaire. Votre commentaire a été pris en compte. Nous espérons avoir l'occasion de vous revoir.

10/10 Fremragende

Blanca, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra The Residence Team den 27. apr. 2024
Cher client, nous vous remercions pour votre commentaire. Votre commentaire a été pris en compte. Nous espérons avoir l'occasion de vous revoir.

10/10 Fremragende

Rick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very accommodating and interested in finding solutions ( as opposed to the usual - sorry, it’s not my job attitude). Dealing with flight delays and other problems, our arrival was after midnight. Although it was outside of the check in window, someone was waiting for us. Parking lot was full but the staff realized the late hour and made arrangements to provide a spot. After a disaster of a travel day, it was a pleasure to arrive at the hotel. Room was spacious, clean and just what we needed. Staff was pleasant in the morning at breakfast and everything work as promised - thank you Residence Hotel - fantastic experience !
Overnattede 1 nat i februar 2024
Svar fra The Residence Team den 16. mar. 2024
Dear guest, thank you for your review. We are happy you enjoyed your stay with us and will share it with the team. We hope to see you again.

10/10 Fremragende

Hugh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
V clean
Overnattede 1 nat i februar 2024
Svar fra The Residence Team den 8. mar. 2024
Cher client, nous vous remercions de votre commentaire.Nous espérons vous revoir. The Residence Team

10/10 Fremragende

mcharri

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice. Friendly staff spoke fluent English. Spacious room by Europe standards. Very clean surprised how nice. Elevator didn’t work when we left but stairs are clean well lit and nice. The pool is outdoor pool and closed in feb but that wasn’t important. Kitchenette was cute, clean and stocked with essentials like plates silverware dish soap. Overall it was great.
Overnattede 1 nat i februar 2024
Svar fra The Residence Team den 13. feb. 2024
Dear guest, thank you for your great review. We hope to see you again.

10/10 Fremragende

Gideon

Overnattede 1 nat i januar 2024
Svar fra The Residence Team den 13. feb. 2024
Dear guest, thank you for your great review. We hope to see again.

10/10 Fremragende

Roberto

Overnattede 3 nætter i december 2023
Svar fra The Residence Team den 17. dec. 2023
Thank you for your review. We hope to see you soon.

8/10 Udmærket

Jean Pierre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
maladresse commerciale
j'ai détesté les messages e-mail reçus me demandant de donner mes informations de carte bancaire alors que j'avais déjà payé mon séjour: idéal pour de faire pirater.
Overnattede 1 nat i december 2023
Svar fra The Residence Team den 17. dec. 2023
Nous vous remercions de votre commentaire. Ce système permet de faire un check-in plus rapidement. Nous espérons vous revoir bientôt.

10/10 Fremragende

Nicoleta Mariana

Overnattede 3 nætter i december 2023
Svar fra The Residence Team den 12. dec. 2023
Dear Guest, thank you for your great review. We hope to see you again. The Residence Team

10/10 Fremragende

Khar Johana

Overnattede 2 nætter i december 2023
Svar fra The Residence Team den 12. dec. 2023
Dear Guest, thank you for your great review. We hope to see you again. The Residence Team

10/10 Fremragende

Sherlon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not enough options to dine out close to the hotel, however a quick bus ride into Geneva solves this problem. Transports links very close which was convenient. Excellent facilities, can see the Alps which was pleasant to view. 5 stars.
Overnattede 3 nætter i december 2023
Svar fra The Residence Team den 12. dec. 2023
Dear guest, thank you for your review. There is a restaurant at 300m to the hotel. The Bar offer a small menu and there is the possibiltiy to get food delivery. We hope to see you again.

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It's great for airport stay one or two days. Nothing good about the food, but your only there a short time.
Overnattede 1 nat i november 2023
Svar fra The Residence Team den 12. dec. 2023
Dear guest, thank you for your review. We are sorry that the food did not met your exceptation. We hope to see soon.

10/10 Fremragende

Gökhan

Overnattede 3 nætter i november 2023
Svar fra The Residence Team den 5. dec. 2023
Thank you for your great feedback - we hope to welcome you again soon!

10/10 Fremragende

Françoise Tilkin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hébergement très confortable et sécurisant. Le personnel est aimable et disponible.
Overnattede 1 nat i november 2023
Svar fra The Residence Team den 3. dec. 2023
Thank you for your great feedback - we hope to welcome you again soon!

10/10 Fremragende

Sumanth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good place to Spend peaceful time
Overnattede 2 nætter i november 2023
Svar fra The Residence Team den 3. dec. 2023
Thank you for your great feedback - we hope to welcome you again soon!

10/10 Fremragende

Sudipta

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay at Residence
Great stay at Residence. Staff are courteous & keen to help Its a stone´s throw from Geneva Airport and transport options are galore
Overnattede 3 nætter i november 2023
Svar fra The Residence Team den 3. dec. 2023
Thank you for your great feedback - we hope to welcome you again soon!

8/10 Udmærket

Neal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is good for a short stay whilst passing through Geneva airport. The staff were welcoming, helpful and friendly
Overnattede 1 nat i november 2023
Svar fra The Residence Team den 16. nov. 2023
Thank you for your recent review and feedback.

10/10 Fremragende

Bharat

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome room and service
Overnattede 1 nat i november 2023
Svar fra The Residence Team den 14. nov. 2023
Dear Guest,We thank you for your recent review and feedback.We hope to welcome you back soon at the hotel.

10/10 Fremragende

GIANNIS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ήταν μια τέλεια διαμονή
Ήταν μια τέλεια διαμονή τεσσάρων ημερών, πολύ κοντά στο αεροδρόμιο και στο κέντρο της Γενεύης. Πολύ καλό πρωινό
Overnattede 4 nætter i oktober 2023
Svar fra The Residence Team den 19. okt. 2023
Thank you for your lovely feedback!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice comfortable hotel. Comfortable beds and shower.
Overnattede 1 nat i oktober 2023
Svar fra The Residence Team den 14. okt. 2023
Thank you for your great feedback - we hope to welcome you again soon!

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra The Residence Team den 14. okt. 2023
Thank you for your great feedback - we hope to welcome you again soon!

10/10 Fremragende

Mauricio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Hotel 5 min away from the Swiss border
Couple getaway. We enjoyed Geneve a lot. The hotel is very well located, 5min away from the swiss border. The hotel is trally confortable, room big and confy!! The only thing I'll point out is that the shower should be renewed, even though its not bad either!!
Overnattede 2 nætter i oktober 2023
Svar fra The Residence Team den 11. okt. 2023
Dear Guest, Thank you for your great review. We noted your comment about the shower.We hope to see seen.

6/10 Okay

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beware
The hotel was nice and clean. However we originally booked the 2 bedroom apartment, but upon arrival we were told there was no elevator. Having my 78 year old mother with us, we had to have another room. We were downgraded to a family suite that was much smaller. Nowhere on the website did it state that there wasn't an elevator, which they admitted. We went from a room that was $330 a night to a room that was $186 with no compensation.
Overnattede 2 nætter i september 2023
Svar fra The Residence Team den 14. okt. 2023
Thank you for your feedback and we are sorry that we did not meet your expectations. We recommend that guests get in touch with the property prior to arrival, especially if they require special assistance or have low mobility - this way we can advise in advance and/or make any necessary changes to the reservations to ensure you have a comfortable room and stay. We hope to welcome you back for a better experience soon!

8/10 Udmærket

Jo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely staff, great fun rooms.
Fabulous reception staff who could not do enough for us. Room was very clean except for slight mound smell in the bathroom due to the “tea cup” basin which obviously holds water around table. Otherwise great tea and nespresso coffee and good location with a short walk to the buses. Really nice start to our holiday thanks for having us.
Overnattede 1 nat i september 2023
Svar fra The Residence Team den 4. okt. 2023
Thank you for your lovely feedback - We have reported the issue to our maintenance team and we hope to have this resolved as soon as possible. We look forward to welcoming you back and wish you a fab rest of your holidays!

10/10 Fremragende

Bidita

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This hotel was great! Our family and I stayed two nights as it was conveniently located near the airport. We had an accessible room, which we requested. The staff accommodated another room for us with no charge and honored our initial reservation. The receptionists were extremely kind and treated us very well. One of them gave us leftover pastries from breakfast and called us a taxi as the Ubers are not reliable. The rooms were large and there was an English BBC channel available. The hotel is also within walking distance to several restaurants and a Carrefour. We ordered a dinner one night from their restaurant, which was delicious. The food was not available our second night, so remember to check on restaurant food availability. We would definitely stay here again!
Overnattede 2 nætter i september 2023
Svar fra The Residence Team den 29. sep. 2023
Thank you so much for your lovely feedback. We are extremely happy to know that you and your family had a wonderful stay with us!We look forward to welcoming you back in the near future and thank you again for choosing to stay with us!

6/10 Okay

Verificeret rejsende

Bof
Chambres jolies, bien décorées. Hôtel bruyant pas insonorisés et avions, parking malheureusement utilisé par d autres visiteurs car pas de portail donc difficulté à trouver une place. Lits pas refaits, pas de café soluble remis. Kitchenette qui est un plus mais pas nettoyée entre 2 nuits .. 20€ de plus pour notre chien, 16€ par personne pour petit déjeuner plus les taxes de séjour .. un peu chérot pour la France .. Profit de l aéroport de Genève pas loin et prix égaux à ceux de la Suisse au final. Bof,bof plutôt déçus.
Overnattede 2 nætter i september 2023
Svar fra The Residence Team den 26. sep. 2023
Thank you for your feedback.We are sad to read that your experience was disappointing. We are happy to speak with you about your stay to learn about the things we can improve on. We hope to have the opportunity to welcome you back for a better experience.

10/10 Fremragende

Richard, Caringbah South

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra The Residence Team den 23. sep. 2023
Thank you for your great score!

8/10 Udmærket

Frank

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel is in France side of Geneva, a bit far from Geneva downtown area. A nice hotel with spacious rooms and free parking. You basically need to have a car to stay here when visiting Swiss Geneva.
Overnattede 1 nat i september 2023
Svar fra The Residence Team den 23. sep. 2023
Thank you for your lovely feedback - we look forward to welcoming you back!

10/10 Fremragende

Richard, Caringbah South

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent
Overnattede 2 nætter i september 2023
Svar fra The Residence Team den 23. sep. 2023
Thank you for your great feedback!

10/10 Fremragende

Martine

Overnattede 1 nat i september 2023
Svar fra The Residence Team den 23. sep. 2023
Thank you for your great feedback!

10/10 Fremragende

Virginie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2023
Svar fra The Residence Team den 26. aug. 2023
Thank you for your great feedback - we hope to welcome you back again!

10/10 Fremragende

Gurvinder singh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel with great staff
Great place to stay, rooms were super clean. Kids loved the junior suite. Fully equipped. Staff were super helpful and kind. Shops and places to eat were within 10 mins walk. Airport was about 10 mins on bus. Nice pool and kids sand pit.
Overnattede 2 nætter i august 2023
Svar fra The Residence Team den 26. aug. 2023
Thank you for your feedback - we hope to welcome you back and improve your experience with us.

10/10 Fremragende

St-Pierre

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Endroit sécuritaire, près de restaurants à distance de marche, village mignon, décoration au goût du jour.
Overnattede 1 nat i august 2023
Svar fra The Residence Team den 26. aug. 2023
Bonjour,Nous vous remercions de votre retour.Nous espérons vous revoir parmi nous.

8/10 Udmærket

Floris

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very friendly staff, good and comfortable room. Duplex room had a large bed, sleeper sofa and two upholstered chairs. The two room chairs and hallway carpet need updating or thorough cleaning. Pool area was o.k., but needs some “life”. Little town nearby has a few good food options (Brasserie Voltaire).
Overnattede 1 nat i august 2023
Svar fra The Residence Team den 26. aug. 2023
Thank you for your feedback - we hope to welcome you back and improve your experience with us.

10/10 Fremragende

Paula

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely room and property. The beds were amazing! The only downfall is the cost from the airport, but still worked out cheaper than staying in Geneva at the airport.
Overnattede 1 nat i august 2023
Svar fra The Residence Team den 15. aug. 2023
Thank you for your great feedback - we hope to welcome you back again!

8/10 Udmærket

Ryan

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Adequate hotel, expensive transportation
The interior of the room was nice and it was comfortable, clean. The exterior needs renovations and upkeep. We had an overnight lay over and this hotel was close. What we didn't know was that it crosses boarders which limited available airport transportation and made it very expensive and hard to get to/from the airport.
Overnattede 1 nat i august 2023
Svar fra The Residence Team den 17. aug. 2023
Thank you for taking the time to leave a review of your experience. The french and swiss side of the airport is just 10 minutes from us, with various transport options available. There is free movement between the countries so there should be no limit to crossing the boarder, unless there is a control.We hope to welcome you back soon!

6/10 Okay

ANA ISABEL

Overnattede 4 nætter i august 2023
Svar fra The Residence Team den 17. aug. 2023
Thank you for your kind score

6/10 Okay

Faycal

Rejste med familie
Personnel Pressé à nous faire sortir à 10h du matin car veulent quitter boulot tôt
Overnattede 2 nætter i august 2023
Svar fra The Residence Team den 17. aug. 2023
Thank you for your feedback - we hope to welcome you back and improve your experience with us.

8/10 Udmærket

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stop over
A quick stop over, one night but very comfortable in our junior suite. Beds very comfortable and super clean all round!
Overnattede 1 nat i august 2023
Svar fra The Residence Team den 15. aug. 2023
Thank you for your lovely feedback!!

6/10 Okay

Brian

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We had planned to order supper but it was extremely slow. Kept the kids up past their bed times!
Overnattede 1 nat i august 2023
Svar fra The Residence Team den 17. aug. 2023
Thank you for your comments and choosing to stay at The Residence Hotel Geneva Airport - we take note on your feedback and hope to exceed your expectations in the future.

10/10 Fremragende

Sidi-mohammed

Overnattede 2 nætter i juli 2023
Svar fra The Residence Team den 11. aug. 2023
Thank you for your great score.We look forward to welcoming you again.

10/10 Fremragende

Nicholas

Overnattede 1 nat i juli 2023
Svar fra The Residence Team den 11. aug. 2023
Thank you for your great score.We look forward to welcoming you again.

10/10 Fremragende

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Väldigt fräscht hotell, stort fint rum med mycket sköna sängar! Fin och härlig pool.
Overnattede 1 nat i juli 2023
Svar fra The Residence Team den 17. aug. 2023
Thank you for your lovely feedback - we hope to welcome you back soon!

10/10 Fremragende

Alex Li Wei, hacienda heights

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Small clean hotel
Overnattede 2 nætter i juni 2023
Svar fra The Residence Team den 11. aug. 2023
Thank you for your lovely feedback - we hope to welcome you back soon!

10/10 Fremragende

Jeremy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very handy property for an overnight stay if returning rental car to French Sector. Very clean, excellent stay.
Overnattede 1 nat i juli 2023
Svar fra The Residence Team den 11. aug. 2023
Thank you for your great review - we hope to welcome you back soon!

8/10 Udmærket

YING PEI

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra The Residence Team den 22. jul. 2023
Thank you for your kind score!