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Anmeldelser af Country Inn & Suites by Radisson, Fergus Falls, MN

3.5 out of 5
Country Inn & Suites by Radisson, Fergus Falls, MN
925 Western Avenue, Fergus Falls, MN

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 214 af i alt 471 anmeldelser" "
Bedømmelse på 8 − Udmærket. 138 af i alt 471 anmeldelser" "
Bedømmelse på 6 − Okay. 64 af i alt 471 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 471 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 471 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sherri, Roaring Spring

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very clean, a little dated but spacious room and nice pool indoors.
Overnattede 2 nætter i maj 2024
Svar fra ffmn den 15. maj 2024
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Chelsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra ffmn den 15. maj 2024
Thank you for your review.Mike Trudeau, General Manager

4/10 Dårligt

Christopher

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was hard to find a person working the front desk, they were always in the back and had to yell to find someone one. The heater / air conditioner was so loud . We had to turn it off to sleep or watch tv and made uncomfortably hot. The curtains in the bedroom of the suite did not cover very the entire window allowing light from the pool area all night long to be in our eyes. Very out dated. Internet was spotty and had to use my own hotspot to connect for work. We have had stayed here often in the past but seems like degrading and not being cared for. Couch in the suite area was very hard and uncomfortable to use.
Overnattede 3 nætter i maj 2024
Svar fra ffmn den 6. maj 2024
We apologize for the inconveniences you encountered. I will share your comments with my Team and we will address the issues you mentioned.Mike Trudeau, General Manager

6/10 Okay

Larry

Overnattede 2 nætter i april 2024

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing every time we needed something. Very friendly and professional.
Overnattede 1 nat i marts 2024
Svar fra FFMN den 29. apr. 2024
Thank you for the review and feedback.Mike Trudeau, General Manager

8/10 Udmærket

Robert

It was dirty
Overnattede 1 nat i april 2024
Svar fra FFMN den 26. apr. 2024
Our apologies. Thank you for your feedback. I will share your feedback with the Team and the issue will be addressed. Mike Trudeau, General Manager,

8/10 Udmærket

Cal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unfortunately, short staffed. The restaurant mentioned online was not open. The breakfast for Saturday was supposed to open at 7am didn't open until 7:45 or later. The beef we were served for a banquet on Friday was excellent. It was cooked to perfection: very tender, moist and you could cut it with your fork.
Overnattede 2 nætter i april 2024
Svar fra FFMN den 12. apr. 2024
Thank you for your review and your feedback.Mike Trudeau, General Manager

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful clean and quiet the staff is very friendly
Overnattede 1 nat i marts 2024
Svar fra FFMN den 27. mar. 2024
Thank you for your review and your feedback.Mike Trudeau, Genral Manager

4/10 Dårligt

Robert

Forretningsrejsende
Synes ikke om: Faciliteter
The Minnesota shape pool was nice. You can’t bring food and drink in the pool area.
Overnattede 6 nætter i marts 2024
Svar fra ffmn den 18. mar. 2024
Thank you for your review and your feedback. For the Health and safety of our Guests we do not allow food and beverage in the pool area.Mike Trudeau, General Manager

10/10 Fremragende

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s nice and clean.
Overnattede 1 nat i marts 2024
Svar fra ffmn den 12. mar. 2024
Thank you for your review.Mike Trudeau, General Manager

6/10 Okay

Nathan

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Room was fine but everywherr was so dark, bathroom and hallways. Very disappointed the fitness was closed. We were not informed, would have stayed elsewhere.
Overnattede 2 nætter i marts 2024
Svar fra Front Office Manager den 11. mar. 2024
Im so sorry the fitness center is closed. We are remodeling, the ceiling and walls. It would be unsafe to allow anyone in there at this time. We do mention it at check-in with every guest when we go through our pool hours, breakfast hours, etc. We are working on getting better lighting through the hallways :)

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Our door handle was broken so it was hard to get into the room. Your staff at the front desk was top notch....
Overnattede 1 nat i marts 2024
Svar fra FFMN den 7. mar. 2024
Thank you for your review and your feedback.Mike Trudeau, General Manager

10/10 Fremragende

Jedd

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Svar fra ffmn den 26. feb. 2024
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Alexandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff was friendly and welcoming. Room was clean. Staff stopped by asking if we would like more towels as we stayed 2 nights.
Overnattede 2 nætter i januar 2024
Svar fra ffmn den 30. jan. 2024
Thank you for your review and your feedback. We appreciate you business.Mike Trudeau, General Manager

10/10 Fremragende

Cory

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for a hockey tournament. Nice big pool area for team to swim and parents to hang out.
Overnattede 2 nætter i januar 2024
Svar fra FFMN den 29. jan. 2024
Thank you for your review.Mike Trudeau, General Manager

2/10 Forfærdeligt

Craig

Overnattede 1 nat i december 2023
Svar fra FFMN den 29. jan. 2024
We regret that you did not enjoy your stay. If you could provide more feedback it would be appreciated.Mike Trudeau, General Manager

10/10 Fremragende

Nancy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mini stay
The hotel staff was friendly and very courteous. The breakfast was hot and delicious. The pool was top notch!
Overnattede 2 nætter i december 2023
Svar fra Sierra Swenson, Front Office Manager den 24. dec. 2023
Nancy, Thank you so much for your feedback! I'm so glad we could provide you with an excellent stay! We look forward to hosting you again!

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Sierra Swenson, Front Office Manager den 23. dec. 2023
Shannon, Thank you so much for your review! We appreciate the feedback and look forward to hosting you again!

8/10 Udmærket

Maria

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you for accommodating our group!
Overnattede 1 nat i december 2023
Svar fra Sierra Swenson, Front Office Manager den 17. dec. 2023
Thank you for choosing us for your group! We look forward to hosting you again!

6/10 Okay

Barbara

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Cold Night In December
Overnattede 1 nat i december 2023
Svar fra FFMN den 12. dec. 2023
Thank you for your review. Wondering why only 6 out of 10?Mike Trudeau, General Manager

2/10 Forfærdeligt

jeff

Overnattede 1 nat i november 2023
Svar fra FFMN den 12. dec. 2023
We regret that you did not enjoy your stay. If you could provide us with some details so we can address the issues it would be appreciated.Mike Trudeau, General Manager

10/10 Fremragende

Dave

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good local, really nice staff, good breakfast options...close to freeway, thats both good (location) and bad (truck traffic on west side of building)
Overnattede 1 nat i november 2023
Svar fra Sierra Swenson, Front Office Manager den 27. nov. 2023
Thank you for your feedback! We look forward to hosting you again!Sierra Swenson, Front Office Manager

10/10 Fremragende

Robin

It was clean and comfortable. We liked the pool
Overnattede 1 nat i november 2023
Svar fra ffmn den 24. nov. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Rachel

Overnattede 1 nat i november 2023
Svar fra FFMN den 12. dec. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Lowell

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and quiet. Low occupancy.
Overnattede 1 nat i november 2023
Svar fra ffmn den 8. nov. 2023
Thank you for your review.Mike Trudeau, General Manager

6/10 Okay

Elizabeth

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not a lot of options in Fergus Falls
It's a bit run down, but I think it's the nicest of the hotels in FF. Not a lot of options.
Overnattede 1 nat i oktober 2023
Svar fra ffmn den 6. nov. 2023
thank you fro your review and feedback.Mike Trudeau, General Manager

8/10 Udmærket

Jeff

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property, we’ve stayed here a number of times. A little dated however still nicer than any hotel in the area! If looking to visit Fergus this your hotel! We discovered the pool is the shape of MN very cool, we’ve been coming for so long and just realized! Ashley the front desk lady we met when checking in was super sweet and phenomenal!!!! Would recommend her for best employee!
Overnattede 1 nat i oktober 2023
Svar fra FFMN den 30. okt. 2023
Thank you for your review and your feedback. We appreciate your loyalty.Mike Trudeau, General Manager

8/10 Udmærket

Joanna

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dated but super clean facility. Friendly staff!
Overnattede 1 nat i oktober 2023
Svar fra FFMN den 23. okt. 2023
Thank you for your review and your feedback.Mike Trudeau, General Manager

10/10 Fremragende

Laurie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra FFMN den 19. okt. 2023
Thank you for your review.Mike Trudeau, General Manager

8/10 Udmærket

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra FFMN den 16. okt. 2023
Thank you for your review.Mike Trudeau, General Manager

8/10 Udmærket

Tammy

Overnattede 1 nat i oktober 2023
Svar fra ffmn den 5. nov. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Warren D

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Usual stay in Fergus Falls. Quiet and convenient.
Overnattede 3 nætter i oktober 2023
Svar fra FFMN den 11. okt. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Rhonda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra FFMN den 10. okt. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super nice staff, great hot tub and pool. Well kept.
Overnattede 1 nat i oktober 2023
Svar fra ffmn den 5. okt. 2023
Thank you for your review and your feedback.Mike Trudeau, General Manager

4/10 Dårligt

Scott

Rejste i en gruppe
Synes ikke om: Service og personale
First of all, I booked with a balcony, thinking it would be to the outside. It was to the pool. The staff working was not very knowledgeable, charged me for the whole room after I already pre-paid. They refunded my card later that night, but then called our room at 11 PM to get a different credit card for a $25 Deposit the card readers on the outside doors as well as the pool doors didn’t work well. The hotel is in serious need of an updating.
Overnattede 1 nat i september 2023
Svar fra ffmn den 2. okt. 2023
We apologize for the confusion. I have share your comments with my Team so we can address and correct the issues.Mike Trudeau, General Manager

8/10 Udmærket

Vicki

Rejste med partner
Synes godt om: Rengøring
Kinda smelly, too expensive for what we got! Microwave was is such an awesome place. Had to get on your knees to even operate..bathtub didn’t have enough safety feature.. slipping while showering..
Overnattede 3 nætter i september 2023
Svar fra ffmn den 25. sep. 2023
We apologize for any inconveniences you encountered. i will share your comments with my Team so we can address the issues.Mike Trudeau, General Manager

8/10 Udmærket

Brittany

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, quiet and friendly staff!
Overnattede 1 nat i august 2023
Svar fra ffmn den 12. sep. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place! Shower pressure was amazing!! Only complaint is no exhaust fan in the bathroom. Plenty of outlets. Highly recommend.
Overnattede 1 nat i september 2023
Svar fra FFMN den 11. sep. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Sheila

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay! Clean rooms. Big clean pool and hot tub. Quiet property and friendly and helpful staff.
Overnattede 2 nætter i september 2023
Svar fra ffmn den 4. sep. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra FFMN den 31. aug. 2023
Thank you for your review.Mike Trudeau, General Manager

4/10 Dårligt

Kim, Cannon Falls

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
3 rooms later it was just ok
Overnattede 2 nætter i august 2023
Svar fra ffmn den 30. aug. 2023
We apologize for the inconvenience.Mike Trudeau, General Manager

8/10 Udmærket

Marlene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra ffmn den 29. aug. 2023
Thank you for your review.Mike Trudeau, General Manager

4/10 Dårligt

Michael

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I checked into a room with unchanged sheets. I changed the sheets on my bed with linen given me by my the desk clerk. The second shift desk staff was sleeping or watching movies in the room behind the front desk. Several times I needed help and I needed to loudly request service to be heard. The staff did not purchase laundry soap, so I could not do laundry.
Overnattede 1 nat i august 2023
Svar fra FFMN den 29. aug. 2023
I apologize for the inconveniences you encountered.Mike Trudeau, General Manager

10/10 Fremragende

David

Overnattede 1 nat i august 2023
Svar fra FFMN den 18. sep. 2023
Thank you for your review.Mike Trudeau, General Manager

10/10 Fremragende

Jennifer

Overnattede 1 nat i august 2023
Svar fra FFMn den 11. sep. 2023
Thank you for the 5 out 5 review.Mike Trudeau, General Manager

8/10 Udmærket

Susan

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i august 2023
Svar fra FFMN den 14. aug. 2023
Thank you for your reviewMike Trudeau, General Manager

10/10 Fremragende

Charlene

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I really enjoyed my stay here, nice clean rooms, quiet, staff was friendly. I’ll definitely be coming back again!
Overnattede 1 nat i august 2023
Svar fra ffmn den 14. aug. 2023
Thank you for your review and your feedback.Mike Trudeau, General Manager

6/10 Okay

Kelly

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
The pool is the key feature if the hotel. It was clean and well kept. Excellent pool and hot tub. The rest of the hotel didn't feel clean. The carpets were dirty throughout the hotel. There were random stains on the floors and walls. Our first room we were checked into, clearly had used sheets. There were stains and black hairs beneath the covers. We were moved to another room, which was clean, but we lost out on the balcony room we paid more for because of this. It definitely made me question if the rooms were properly cleaned and was hard to feel comfortable sleeping there after the experience with the dirty bedding in the first room. There seemed to be minimal staff, which may be the problem. It's a small town, and staffing issues seemed common throughout the town. Also, the website advertises a restaurant and bar on site. There is not one on site anymore. It also mentioned a gaming room, which there is not. A gaming room with pool tables or something like that would have been a great feature. Staff were very accommodating and nice. It's too bad there are not more staff to keep up on the cleaning. It would make a world of difference. The hotel is very nice and the lack of cleanliness completely takes away from this.
Overnattede 1 nat i august 2023
Svar fra FFMN den 14. aug. 2023
Thank you for your review and your feedback. I don't know what website you were looking at that said the restaurant is open. It has been closed for two years. I will have to double check all of our websites.

10/10 Fremragende

Jade

Overnattede 1 nat i august 2023
Svar fra FFMN den 29. aug. 2023
Thank you for your review.Mike Trudeau, General Manager

2/10 Forfærdeligt

Robin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They charged me twice for the room and only stayed one night and won't refund me. Don't stay here.
Overnattede 1 nat i juli 2023
Svar fra ffmn den 27. jul. 2023
We apologize for the errors with your reservation. Looks like my Team is taking care of the issue.Mike Trudeau, General Manager