Hoteller nær Falls Golfklub

"I was traveling in Texas to go to my uncle's memorial and my aunt made my mom reservations at the same hotel I was staying at. That was okay, but my mother arrived at the hotel before me, made with completely different reservations under different names and upon her request, the receptionist changed my room to be on the same floor as hers WITHOUT calling me to ask me if that was okay or if I even knew the person making the request. Now it happened to actually be my mother so it's not the end of...

"I travel frequently for work and this stay was one of the worst I have had. The desk clerk at check in was not at all friendly. . .not rude but no smile or greeting and although I agreed to have a authorization put on my card for incidentals all 4 times she told me about it, she still repeated the information again before running my card. She also informed me that rooms had not been cleaned so the room type I reserved was not available. I told her that was fine and that any room would do. She...

"Great staff and clean rooms"