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Anmeldelser af SureStay Hotel by Best Western Falfurrias

2.5 out of 5
SureStay Hotel by Best Western Falfurrias
2299 S US Highway 281, Falfurrias, TX

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 83 af i alt 186 anmeldelser" "
Bedømmelse på 8 − Udmærket. 69 af i alt 186 anmeldelser" "
Bedømmelse på 6 − Okay. 20 af i alt 186 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 186 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 186 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ashley

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Hector Rene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i maj 2024

10/10 Fremragende

Magnolia

Synes godt om: Rengøring, service og personale, faciliteter
Just replace some stuff looks like dirty or old
Overnattede 1 nat i maj 2024

8/10 Udmærket

Hilda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was clean and had a laundry area.
Overnattede 2 nætter i april 2024

6/10 Okay

Nicholas

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 1 nat i februar 2024

10/10 Fremragende

Kayla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Thelma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
The hotel itself is a great little place. I will stay there again. The negative,the time it took to check in was soooooo slow though. I arrived with 3 of my co-workers. I was #3 in line (we had different rooms) and it took every bit of 15 minutes or more to get us checking in at the front desk.
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Lorinda

Synes godt om: Service og personale
Overnattede 1 nat i december 2023

10/10 Fremragende

Hector

Overnattede 1 nat i december 2023

10/10 Fremragende

Jesus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is the third time ive stayed at this hotel and its been clean and easy to check in every single time. We got fresh towels daily when housekeeping would come by if we needed them and they came later to clean up the room when we were out. I saw they had breakfast from 6AM-9AM but I would wake up too late to use it, which is on me and not the hotel obviously.
Overnattede 2 nætter i november 2023

8/10 Udmærket

Samuel

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Nicholas

Overnattede 3 nætter i september 2023

10/10 Fremragende

Hector

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and clean
Overnattede 1 nat i september 2023

8/10 Udmærket

peter, houston

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
room and morning breakfast were good, will be using this property all hunting season so we were pleased to have it meet all needs.
Overnattede 2 nætter i september 2023

10/10 Fremragende

luis

Overnattede 1 nat i september 2023

8/10 Udmærket

Baltazar

Rejste med familie
Had pool
Overnattede 2 nætter i september 2023

10/10 Fremragende

Marisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

6/10 Okay

Ronnie

Rejste med familie og småbørn
Room was clean.Pool was dirty.Limited free breakfast.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Israel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

Norma

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved that the property was so close to town to visit family. The room was very clean! The only thing that didn't work was the hair dryer. But no big deal. Staff was extremely friendly and the breakfast was great!!
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Gustavo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The parking is very big, even for big trucks. The breakfast is good, waffles, cereal, sausages and even small omellets. :). The rooms have the big toilet seat.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Kohei

Overnattede 17 nætter i maj 2023

6/10 Okay

Savannah

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
Pretty clean. Great AC. Good for a very quick stay. Cheap toiletries. Friendly staff!
Overnattede 1 nat i maj 2023

10/10 Fremragende

DANIEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and clean.
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Lázaro

👍
Overnattede 1 nat i marts 2023

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best place to stay in Falfurrias.
Our experience was good, the rooms are nice and clean.
Overnattede 2 nætter i marts 2023

10/10 Fremragende

Jack

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access and clean, quiet rooms.
Overnattede 1 nat i marts 2023

10/10 Fremragende

Marissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and friendly staff
Overnattede 1 nat i februar 2023

10/10 Fremragende

Manuel

Overnattede 1 nat i januar 2023

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant stay
Staff and amenities were great. Pillows were not comfortable but I would still stay there again and just bring the pillow I am used to.
Overnattede 2 nætter i december 2022

10/10 Fremragende

DAVID

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good and friendly service. Continental breakfast was decent. Outside traffic was noisy but not unbearable.
Overnattede 1 nat i december 2022

10/10 Fremragende

Justin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2022

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Just fine stay.
It was fine. The bottom of the entry door is not weather strip insulated so a cricket and another bug partner made their way into my room over two nights. Overall a utilitarian hotel that is adequate for its purpose.
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The best.
Great.
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

Yolanda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Was attending a family funeral.
Overnattede 1 nat i september 2022

10/10 Fremragende

Marissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were super clean and the bed was very comfortable. Will definitely stay here again.
Overnattede 1 nat i september 2022

10/10 Fremragende

Ryan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Eco what? Do you know what Eco is short for?
Stay was just fine. I will never comment on the "eco-friendly" nature of a hotel or motel because that does not make any sense. I can't really imagine how a building affects the ecology other than its presence. Anything that might affect the ecology would be the result of culture or municipality malfeasance. Eco friendly what a crock of crap - I did not witness the motel pouring chemical waste into the watershed if that what you mean. I did not witness the motel burning plastic or rubber on the property, polluting the vast volume of air that encompasses the planet. I did not witness the building destroying the surrounding wildlife. What does that mean you need to remove that question and tell Blackrock to suck it. This environmental accountability is going to destroy you mark my worlds they are trying to enslave your business don't play their games.
Overnattede 2 nætter i august 2022

4/10 Dårligt

Ariana

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
TERRIBLE wifi
I had no issue with the hotel room, however the wifi was TERRIBLE and could not do any work from the premise like I had hoped.
Overnattede 1 nat i august 2022
Svar fra Nicole den 15. aug. 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Fremragende

Heriberto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was fair. not a 4 or 5 star.
Overnattede 1 nat i juni 2022

6/10 Okay

Maricela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The pool was super small and the beds in our room were hard as the floor
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Florence

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We diet and relaxing place to stay
Overnattede 1 nat i maj 2022

6/10 Okay

Lynn

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Did not like breakfast. No sweet rolls. Coffee was good.
Overnattede 2 nætter i april 2022

6/10 Okay

Oscar J

Synes ikke om: Rengøring, værelsets komfort
It was fine. No frills. Bed not great. Basic.
Overnattede 2 nætter i april 2022
Svar fra Surestay Hotel den 29. apr. 2022
Thank you for the review. We apologize the bed did not meet your expectations.

10/10 Fremragende

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A nice clean up to date motel. Perfect for one night after a long day of driving. Also had surprisingly spacious rooms.
Overnattede 1 nat i april 2022

10/10 Fremragende

Serena

Overnattede 1 nat i april 2022

6/10 Okay

Tami

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i marts 2022

6/10 Okay

John

Rejste med familie, Forretningsrejsende
You could see daylight coming in through the entry door. May need weather strip replaced. Sheets looked like they need replacement. What we thought were dirty sheets turned out to be missing fabric. Wall was dirty. Small nail hole in wall. Someone needs to get a caulk gun and go over a few places.
Overnattede 1 nat i februar 2022
Svar fra Front Desk den 25. feb. 2022
Sorry, for the inconvenience. And thank you for your feedback. We will fix the problem and also look forward to seeing again.

4/10 Dårligt

Marian

Rejste i en gruppe
Synes godt om: Rengøring
Check-in took an interminable amount of time. Besides showing my credit card and Id, there was a page full of stuff to initial (at least 10-15 different items). All of the information that had been on the online registration had to be re-entered into the computer manually. It took a good 15 minutes to get registered. The clerk did not ask how many keys were needed. Nor did he point out the location of the room, breakfast hours etc. I had the impression he did not know what he was supposed to be doing.
Overnattede 1 nat i februar 2022
Svar fra Surestay Falfurrias den 20. feb. 2022
We are so sorry for this experience. Your online reservation did not have guest's address, phone number and other details. And as best practice and security protection we had to take those details. thanks once again for your patronage

10/10 Fremragende

Mirta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything and everyone was great! Thank you.
Overnattede 1 nat i januar 2022
Svar fra Front Desk den 25. feb. 2022
Thank you for staying with us. We look forward to seeing you again!