Hoteller i Excelsior Springs

"It was just a over night stay but we had dinner at the restaurant inside of the hotel. It was very good but way overpriced"

"The good news: Guadalupe and her kitchen staff were very friendly and helpful. She made the biscuits from scratch and was constantly checking to see that all was good. The room was missing a remote for the TV, a hair dryer, and a coffee pot. The guy at the desk in the lobby in the evening made no effort to help. The only thing replaced during our 2-day stay was the hair dryer."

"I checked in, they gave me a key for a room that was occupied. Embarrassing. then I got moved up to 3rd floor. Next morning the elevator is out and I have to lug my bags, purse, coffee thermos and sack of snacks down the stairs. I am alone and 74 years old. Not a great experience. "

"Room was spacious and breakfast was good selection. "

"The staff was extremely helpful. The room and facilities were very clean. We could not have asked for a better experience."

"Hotel in Richmond, Missouri, was nice and clean.Nice people.\nQuiet environment"

"All good"

"a cup of coffee was 4.65. Complimentary coffee was not available.............drove to Quick Trip and spent 2.49. Hotel was ok but the 4.65 for Starbucks won't work for us."

"The hotel was located in an industrial area. It is older. The staff was pleasant. The room worked for sleeping sort of. The bed was uncomfortable and the pillows were poor. The hot water pressure coming out of the bathroom sink was low and the water never got hot. The shower worked. The breakfast was great! "

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"Staff was nice, unfortunately property condition was not the best. Between the mold in our shower, having to pay every night for parking, every time you turned around you were being charged for something. The pool at this property had paint chipping off in the water in the walls. Had paint literally peeling off of them."

"The staff was very nice. It was, however, doing a brand remodel/renovation to become a Hilton Spark which made it a bit confusing to find. As a result the pool area and common area were not usable and there was no breakfast provided. Had i know about the renovations, i probably would have passed. "

"Breakfast was great and the climate control worked wonderfully "

"Very clean and well maintained property "

"On a whole the place was clean however our comforters on both beds had stains and the tub had marks in it. Breakfast was delicious. Biggest downfall for me was the Asian mystic decor above doorways and on surfaces. Will probably not return. "

"Room was okay. Door to patio stuck slightly open. Bathroom did not have any place to hang towels, except one short rod for a hand towel. Check-in was fast and easy. Gentleman who helped us was efficient and friends. During our two night stay, DeeDee worked the front desk over the weekend. She greeted guests as they entered, asking about their breakfast or their day. Truly a GREAT representative of the hotel. We easily walked to Royals games just across the street. Great location."

"Was not aware the pool was closed when we booked it."

"Everything Was Good Staff Very Friendly and Helpful Rooms Clean Bathroom Very Clean will Differently Stay Again "