Hoteller i Elsmere

"The staff and experience was incredible. We had a room with smoking (already some expectations there I know) . The only complaint was the comforter we had had multiple HUGE burn holes in it and looks like it had for a while. I knows it’s a smoking room but come on…. Other than that everything was pretty good. "

"Mattresses are in bad shape, so worn you roll to the middle. Never saw a staff member at The Lodge other than check in at main hotel whom was very pleasant and accommodating. Place just looks tired inside but was very quiet in The Lodge which I appreciate for a hotel. "

"Excellent accommodations. Great area. Would absolutely stay again. "

"Every day was the same a very nice stay and comfortable with very good breakfast and beverages I enjoyed myself while visiting! Thank you!"

"Bad breakfast "

"We really appreciate the cleanliness of the property and friendly staff. The jetted tub in our room was wonderful. We walked across the street to see a good movie. Thanks for making this a really nice getaway!"

"First sight of our room, loved the space. Huge room. Then from dinged up door, to room stayed hot even with air on 63, we took a fan still couldn't cool the room off. Thermostat on wall was broke off, front desk came and tried fixing it. Was reading 81 in the room. Shower head looks like it has been on for decades. Cleaning staff needs to put effort to making sure hair from prior quest are cleared from bathroom. Now to pool area gross water didn't feel clean at all windows wide opened. Hottub...

"We stay at Home2Suites whenever we travel if possible because we are always very happy with our stay. We went to Cincinnati with another couple for an overnight getaway and everything was great until we got up this morning and went down for breakfast at 7 a.m when breakfast was supposed to start. The breakfast area was not open and the room was dark. The front desk staff acted like they hadn't realized it and noticed that the breakfast staff hadn't reported to work. They attempted to contact...

"I rent for two nights. My family and I noticed when walking down the hall the carpet looked like it had been vacuum in a few days. The toilet in the room we had the first night wasn't even bolted to the floor, when we pulled the fitted sheets back to check wr found hair then we had spiders crawling on the ceiling. The room had a smell to it. I let them know the next morning because it was late when we made it to our reservation. They changed room. When went just down the hall. The room was...

"Excellent hotel for our visit to The Creation Museum. Free self parking, located on the Ohio River and rental bikes available made this a great hotel to stay in. We rented a one bedroom suite which gave us a lot of room to relax in."

"Worn down hotel and slightly dirty. Staff was friendly. Proximity to the airport the only advantage "

"Very excellent hotel! Staff was amazing, clean hotel and great location"

"I am a disabled veteran with mobility issues, as I pulled into the lot there was one handicap spot left that I thought I would take but as I pulled around the row of cars the night shift desk clerk parked there before I got there. I found another spot much farther away, as I walked towards the door I noticed the the car that parked in the handicap spot did not have a placard or handicap plate and the 20 something year old jumped out of the car and ran and I do mean ran into the building. I went...

"Our room bed linen had stains, our face/body towels were heavily stained. Surfaces were dirty. Our hall (4th) smelled bad everyday. Seems like truck drivers & construction workers pay to park here. The parking lot literally had no parking & we stayed for 3 days & really didn’t see any people go in & out of the rooms & hotel! There was 1 elevator & no one was ever in there with us. Like a zombie hotel :("

"No matter which staff, they were all very friendly and helpful. Always said hello with a smile on their faces and asked how everything was going throughout our stay. We loved the option of afternoon snacks and the popcorn was a plus. "

"The room was clean everyone was nice and breakfast was easy."

"Convenient "

"Breakfast was great. Some garbage outside the building. Nothing serious though. "

"The pictures in the listing on Expedia do not match the actual property. Both the exterior and interior are different. It is not as updated as the photos show. "