Receptionen er åben dagligt fra kl. 07.00 til kl. 20.00
Gæster, som planlægger at ankomme uden for de normale indtjekningstider, skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionen er bemandet i et begrænset tidsrum
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, mindst 24 timer før du ankommer, for at arrangere indtjekning
Du skal gennemføre registrering online via et sikkert link inden ankomst
Du vil blive bedt om at vise overnatningsstedet en kopi af dit pas efter reservation
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 19.30
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer
Adgangsmuligheder
Reception (begrænsede åbningstider)
Kæledyr
Kæledyr er ikke tilladt
Børn og ekstra senge
Børn er velkomne
Børn i alderen 5 og derunder får gratis morgenmad
Ekstrasenge er tilgængelige mod et gebyr på 15.0 USD pr. nat
Betalingstyper accepteret på overnatningsstedet
Vigtige oplysninger
Gebyrer
Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:
Kontant depositum: USD 15000.0 pr. ophold
Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.
Valgfrie tjenester
Gebyr for engelsk morgenmad: Mellem 4 og 5 USD for voksne og mellem 2 og 4 USD for børn (cirkapriser)
Der opkræves et gebyr for tidlig indtjekning (afhænger af tilgængelighed)
Gebyr for sen udtjekning: 25% af værelsesprisen (afhænger af tilgængelighed)
Gebyr for ekstra seng: 15.0 USD pr. nat
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Godt at vide
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Vi bør nævne
Dette overnatningssted har ingen elevatorer
Poolen er tilgængelig fra kl. 08.00 til kl. 19.00
Den samlede pris for ophold den 24. december inkluderer et gebyr for en obligatorisk gallamiddag juleaften
Den samlede pris for ophold den 31. december inkluderer et gebyr for en obligatorisk gallamiddag nytårsaften
Den samlede pris for ophold den 14. februar inkluderer et gebyr for en obligatorisk gallamiddag valentinsdag
Kun registrerede gæster kan opholde sig på værelserne
Ofte stillede spørgsmål
Har Aloft Grand Hotel en pool?
Ja, dette overnatningssted har 4 udendørs pools og en børnepool. Der er adgang til poolen fra kl. 08.00 til kl. 19.00.
Er Aloft Grand Hotel et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvor meget koster parkering hos Aloft Grand Hotel?
Der er gratis selvstændig parkering på dette overnatningssted.
Hvornår er indtjekning på Aloft Grand Hotel?
Indtjekning fra kl. 14.00 til kl. 20.00. Der pålægges et gebyr for tidlig indtjekning (afhænger af tilgængelighed).
Hvornår er udtjekning på Aloft Grand Hotel?
Udtjekning er kl. 11.00. Sen udtjekning er mulig mod et gebyr på 25% (afhænger af tilgængelighed).
Tilbyder Aloft Grand Hotel shuttletransport til lufthavnen?
Ja, der er lufthavnstransport.
Hvor ligger Aloft Grand Hotel?
Dette hotel ligger i Kumbalwela, kun 3 km fra Kinellan-tefabrikken, Suwadivi Ayurveda Health Care og Dhowa Klippetempel. Derudover ligger Uva Halpewatte Teefabrik og Nature Trail Ella ca. 5 km derfra.
Kan jeg afbestille min reservation gratis og modtage fuld refusion?
Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.
Anmeldelser
Anmeldelser af
6,8
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
6,8
Rengøring
7,0
Faciliteter
7,2
Service og personale
6,8
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 8 af i alt 29 anmeldelser
10 - Fremragende
8
Bedømmelse på 8 − Udmærket. 9 af i alt 29 anmeldelser
8 - Udmærket
9
Bedømmelse på 6 − Okay. 3 af i alt 29 anmeldelser
6 - Okay
3
Bedømmelse på 4 − Dårligt. 4 af i alt 29 anmeldelser
4 - Dårligt
4
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 29 anmeldelser
2 - Forfærdeligt
5
Anmeldelser
Verificeret
10/10 Fremragende
Gilberto
11. okt. 2025
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Si vas a Ella es el sitio para quedarte. 100% recomendable!
Gilberto
Overnattede 3 nætter i oktober 2025
Verificeret
8/10 Godt
Amila
4. aug. 2025
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is still under construction. We got a newly built room with a great view. Staff is very helpful. Food is great. Overall we had a great time there
Amila
Overnattede 1 nat i august 2025
Verificeret
10/10 Fremragende
Sameer
11. mar. 2025
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was incredibly friendy and the views were exceptional..
Sameer
Overnattede 4 nætter i marts 2025
Verificeret
10/10 Fremragende
Dilhani
6. jul. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at Aloft Grand were absolutely wonderful. Location and rooms were great ! I highly recommend this hotel.
Dilhani
Overnattede 1 nat i juli 2024
Verificeret
10/10 Fremragende
Chalsea
7. nov. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good over all.
Nice hotel staff. Friendly manager. Great view of the famous temple. Lots of beautiful wildlife sighting on the property if you’re into that kind of things. I am.
Chalsea
Overnattede 1 nat i november 2024
Verificeret
8/10 Godt
Lili
28. aug. 2023
Synes godt om: Rengøring, service og personale
Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs.
Lili
Overnattede 1 nat i august 2023
Verificeret
2/10 Bundkarakter
Verificeret rejsende
14. mar. 2025
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Choose somewhere else
Very dirty. Don’t stay. Way over priced for room with animal poop and stains on the bed.
Verificeret rejsende
Overnattede 2 nætter i marts 2025
Verificeret
10/10 Fremragende
Duane
18. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thanks
Duane
Overnattede 1 nat i februar 2024
Verificeret
8/10 Godt
Verificeret rejsende
30. dec. 2019
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Super Hotel mit Potential
Sehr schönes Hotel, super Zustand, tolle Lage. Staff ist bemüht, aber irgendwie ein bisschen durcheinander. Die Zimmer waren leider nicht besonders sauber. Frühstück könnte in der Preisklasse schon besser sein.
Verificeret rejsende
Overnattede 3 nætter i december 2019
Verificeret
6/10 Okay
Marcus
9. feb. 2024
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room.
Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable.
We did not get back the money after asking it.
The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax
Marcus
Overnattede 1 nat i februar 2024
Verificeret
2/10 Bundkarakter
Jørn
22. nov. 2024
Synes ikke om: Rengøring, service og personale, værelsets komfort
No chance to go to our room
We never got our room, because there were NO way to get from the reception to our room and back again.
They offered us a tuktuk to drive us to our room, but them we would be stock there without any chance to get back to the reception again.
Now we need to find a way to contact hotels.com and get our money back.
Jørn
Overnattede 1 nat i november 2024
Verificeret
6/10 Okay
Richard
20. dec. 2023
This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views.
Richard
Overnattede 1 nat i december 2023
Verificeret
4/10 Ringe
Marcos
7. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Go somewhere if you could
This property isn’t the cheapest around but after checking the pictures we decided to give it a try.
Arrived there at night, not to late 8-9pm, the check in was quick and staff very helpful with the luggage.
We tried to order food an hour before the restaurant closes just to find out they decided to not serving food an hour before closure? Anyways nothing is around so we went out to bed.
Next morning we tried to shower only to find out the hot water wasn’t working, not a big deal
Wifi is very poor and slow, not a big deal.
Overall a very unpleasant stay, roof was not properly clean
Marcos
Overnattede 1 nat i januar 2024
Verificeret
4/10 Ringe
Verificeret rejsende
3. apr. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
2 friends travelling booked 2 deluxe chalets. 1 was mostly clean apart from some cobwebs and mould on the bathroom ceiling. The other was not clean. There were stains on the bedding and towels and we had to ask for the bathroom to be cleaned twice. Couldn’t comment on the food as we were told breakfast was at 10 and we needed to leave before this. There is a nice pool but the 2 sun loungers available were ripped and torn and couldn’t be used. The chalet doors didn’t fully close and therefore the rooms were full of bugs. One of the chalets seemed to be close to a staff store room so there was constant noise. Not quite the peaceful stay we had anticipated.
Verificeret rejsende
Overnattede 2 nætter i marts 2024
Verificeret
4/10 Ringe
Grady
11. sep. 2025
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
DO NOT STAY HERE! I've stayed at hundreds of places all over the world. Cheap hostels, swanky resorts, and everything in between. Aloft Grand Hotel might just be the worst place I've stayed.
We stayed in one of the cottages, which is located at the bottom of a very steep, poorly paved, dimly lit path. If you have mobility issues or are spooked by walking around in the dark, don't stay there.
Staff doesn't clean the rooms unless you directly ask them to. We came back after a day exploring Ella to find wet, dirty towels. I went to staff to get clean towels and they asked us to wait 10 minutes. Turns out the just dried our dirty towels! Did they not have extras they could have given us?
If this was a cheap hostel, I'd understand. But at $85 USD a night, I don't think it's unreasonable to have regular cleaning.
Hotel has a very nice, good-sized pool...with only 2 lounge chairs. No other chairs. Just 2 lounge chairs.
Hotel is not done with construction. Fair amount of work being done throughout the property and there was clutter everywhere.
The shame is that this could be an INCREDIBLE hotel. Amazing view of mountaintop temple. Lots of land to do great things and the cottages could be a great place to stay. But we got the sense that 1.) the hotel opened too early and isn't ready for prime time or 2.) the owners have ZERO idea what they're doing.
DO NOT STAY HERE!
Grady
Overnattede 3 nætter i august 2025
Verificeret
8/10 Godt
Camilla
7. feb. 2022
Synes godt om: Rengøring, kommunikation
Unikt hotel med venligt personale.
Camilla
Overnattede 2 nætter i januar 2022
Verificeret
2/10 Bundkarakter
Joakim
22. feb. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Five stars are straight up lies
I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there.
When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely…
We kept asking for someone to clean up, give us new towels, and change the bed sheets, but nothing happened. Good thing we brought our own towels.
Breakfast was a total flop. We got some juice, coffee, toast with butter and some sweet jam, and a sad-looking omelette with cold sausages.
They’ll get you a tuk-tuk whenever you need one, but you’ll end up paying twice what you usually would.
It’s a bummer because the guy we dealt with the most was super friendly and always smiling, but when it came to getting things done, not so much.
I’d say steer clear of this place!
Joakim
Overnattede 3 nætter i februar 2024
Verificeret
10/10 Fremragende
Tina
2. feb. 2022
Synes godt om: Rengøring, værelsets komfort, kommunikation
What a little gem
What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again.
The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated.
Tina
Overnattede 1 nat i januar 2022
Verificeret
8/10 Godt
KIRTHI
4. aug. 2020
Synes godt om: Rengøring, værelsets komfort
.
New property with modern amenities
Located in a tea estate
3 km away from Ella town
Good place to relax and unwind
Friendly and helpful staff
KIRTHI
Overnattede 1 nat i august 2020
Verificeret
8/10 Godt
Amanda
15. mar. 2020
Synes godt om: Rengøring, service og personale, værelsets komfort
Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed. Path to cabins are steep and slippery with shale. They should really consider adding a stairway.
Amanda
Overnattede 3 nætter i marts 2020
Verificeret
8/10 Godt
Verificeret rejsende
13. mar. 2020
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cosy chalets
Staff were really friendly and helpful, room was nice and cozy. Breakfast was good, they were really fast when I needed to leave early.
Bathroom- shower ran out of water (hot and cold) and was hard to finish washing my hair.
Would stay again.
Verificeret rejsende
Overnattede 1 nat i marts 2020
Verificeret
8/10 Godt
Gerard
1. maj 2025
Gerard
Overnattede 2 nætter i april 2025
Verificeret
2/10 Bundkarakter
Al
22. feb. 2025
Al
Overnattede 2 nætter i februar 2025
Verificeret
6/10 Okay
Megan
6. feb. 2025
Synes godt om: Service og personale
Megan
Overnattede 3 nætter i februar 2025
Verificeret
8/10 Godt
Nigel
11. jan. 2025
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort