Siddeområde i lobbyen

Anmeldelser af Shilo Inn Elko Suites

2 out of 5
Shilo Inn Elko Suites
2401 Mountain City Hwy, Elko, NV

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 286 af i alt 790 anmeldelser" "
Bedømmelse på 8 − Udmærket. 249 af i alt 790 anmeldelser" "
Bedømmelse på 6 − Okay. 144 af i alt 790 anmeldelser" "
Bedømmelse på 4 − Dårligt. 66 af i alt 790 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 45 af i alt 790 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel med freeway
Hotellet ligger lige ved freeway 80 og er et godt overnatningshotel. Der er morgenmad på nærliggende restaurant.

6/10 Okay

Neil

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Linda

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
No elevator Doorknob to bathroom came off :(
Overnattede 1 nat i maj 2024

8/10 Udmærket

Eduardo, White City

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Kathy, South Lake Tahoe

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 1 nat i maj 2024

6/10 Okay

John, Ririe

It was average.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stop along I 80. Loved how close it was to shopping and to Starbucks!
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Susan

Overnattede 1 nat i maj 2024

10/10 Fremragende

Joel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Two years in a row i went there looking forward to the use of the hot tub.neither tine itworked bad advertising!!!!😡
Overnattede 1 nat i marts 2024
Svar fra James (AGM) den 18. mar. 2024
Thank you for leaving us a review with your concerns. We sincerely apologize for the inconvenience you've experienced with the hot tub during your visits. We understand your disappointment and are looking into the issue to prevent future occurrences. Shilo Inn Elko wishes you safe travels and hope to see you in future stays when our amenities are in full operation.

8/10 Udmærket

Robert

Synes godt om: Faciliteter
Room was clean and comfortable, front desk host was very polite and helpful.
Overnattede 1 nat i marts 2024
Svar fra James (AGM) den 3. mar. 2024
Thank you for your wonderful feedback! We’re happy to hear your stay was clean, positive and accommodating. We will pass along your compliments to the staff as well. We value your feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

2/10 Forfærdeligt

Steven, EL CENTRO

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The pool and hot tub have been out of service now for over a year. I had to borrow a screwdriver from the front desk to fix my shower control knob. Bathroom floor and floor between the beds was just nasty. No breakfast opportunity beyond a gas station. No longer clean and convenient for when I am home visiting family. I'll stay in another hotel from now on.
Overnattede 2 nætter i februar 2024
Svar fra James (AGM) den 3. mar. 2024
We apologize for the inconveniences you’ve experienced during your stay. I understand that the pool and hot tub have been out of service for an extended period. Please rest assured that we are actively working on maintenance to ensure they become operational soon. Additionally, we're truly sorry about the cleanliness issues you encountered in your room. Shilo Inn Elko takes your feedback seriously, and I assure you that we will address these concerns promptly. Please know that we value your patronage, and we hope to have the opportunity to provide you a positive lodging experience in the future. Thank you for sharing your feedback with us.

10/10 Fremragende

Cindy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Overnattede 1 nat i februar 2024
Svar fra James (AGM) den 24. feb. 2024
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate your feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

Sara

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra James (AGM) den 20. feb. 2024
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We your feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

Uriah

Overnattede 2 nætter i januar 2024
Svar fra James (AGM) den 6. feb. 2024
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

6/10 Okay

Sandra

Rejste med familie
Overnattede 2 nætter i januar 2024
Svar fra James (AGM) den 6. feb. 2024
Thank you for taking time to review and rate us! Seeing our guests provide feedback helps us improve. We hope to see you again in the future and wish you safe travels.

6/10 Okay

Michelle

Overnattede 1 nat i december 2023
Svar fra James (AGM) den 6. feb. 2024
Thank you for taking time to review and rate us! Seeing our guests provide feedback helps us improve. We hope to see you again in the future and wish you safe travels.

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Jame s(AGM) den 10. feb. 2024
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

David, Mesquite

Overnattede 1 nat i december 2023
Svar fra James (AGM) den 6. feb. 2024
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

8/10 Udmærket

Jane

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Super quiet Cheap Let me bring my dog Bed uncomfortable next time will bring my own pillows
Overnattede 6 nætter i november 2023
Svar fra James (AGM) den 6. feb. 2024
Apologies for the late response. Thank you for your wonderful feedback. We’re happy to hear your stay was positive. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

8/10 Udmærket

Henry, West jordan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra James (AGM) den 20. nov. 2023
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

6/10 Okay

Paula

Rejste med partner
Synes godt om: Service og personale
Easy access to interstate and restaurants. Tired hotel. No updates since the 90’s. No breakfast.
Overnattede 1 nat i oktober 2023
Svar fra James (AGM) den 3. nov. 2023
Thank you for taking time to post a review for us. We understand the frustrations you have noted and are hoping to add some updates in the future. In the meantime, we appreciate you choosing us to stay during your travels and hope to see you again in the future. Thank you again from the Shilo Inn Elko.

10/10 Fremragende

Malcolm

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient location. Nice room at a budget price. Welcoming check in.
Overnattede 3 nætter i oktober 2023
Svar fra James (AGM) den 25. okt. 2023
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

Emma

Overnattede 2 nætter i oktober 2023
Svar fra James (AGM) den 25. okt. 2023
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

6/10 Okay

Ed

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Has seen better days
Overnattede 3 nætter i oktober 2023
Svar fra James (AGM) den 25. okt. 2023
Thank you for your review. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

4/10 Dårligt

Trini

Synes ikke om: Overnatningsstedets tilstand og faciliteter
What you see in the pictures isn’t what you get
The check-in went well, however the room didn’t have a refrigerator but had a spot for it (it was empty), there was no shampoo, conditioner or tissue (tissue box was empty). Its a nonsmoking room but smelled like smoke. The coffee area sink didn’t work. I called the front desk several times, but they did not answer. Disappointing for their price’s. I mentioned it to the gal when I checked out but didn’t seem promising they’ll fix anything.
Overnattede 1 nat i oktober 2023
Svar fra James (AGM) den 17. okt. 2023
Thank for the detailed response. Your review and description helps us to understand where repairs and improvements are needed, and we sincerely appreciate it. Our team is constantly working to repair and maintain to the best of their ability. With reviews like yours, we will be able to make the proper repairs and hope we can accommodate your next stay with us. Thank, from the Shilo Inn Elko.

6/10 Okay

Kali

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Place was okay for a quick night stay that wasn’t too expensive. We had 2 adults and 3 kids. Checked in and got to our room. Two queens, that was it. Went and asked about it and they said whoever made the reservation didn’t specify we needed a pull out couch. She wasn’t very helpful. I said we put 5 people, you should only assign a room that accommodates 5 people. Only after we asked what she could do for us did she say she could give us a roll away bed. Luckily it was for a four year old because that thing was super bouncy and uncomfortable. They only left us 3 towels as well. 5 people, 3 towels, and 2 queens. Wasn’t impressed. Wouldn't stay here again. Next time I’ll pay more money for better accommodations.
Overnattede 1 nat i oktober 2023
Svar fra James (AGM) den 3. nov. 2023
We appreciate your time in reviewing us and adding your concerns pertaining to your stay. As our rooming situation is, we receive reservations from Expedia for the exact room types generated. For listing of rooms, the only styles that accompany a sofa bed would be suites that include sofa beds, and our staff assigns rooms based on the information accompanying the room types to our guests. We understand your frustration with multiple people accompanying you and would like to assist you to the best of our ability, on your future visits here. Thank you again for your time and we will be here to help when contacting us directly.

2/10 Forfærdeligt

Jerrett

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was dirty and very aged. Its feels like this place is stuck in the early 90s. i wouldnt stay here again i know that for sure.
Overnattede 1 nat i oktober 2023
Svar fra James (AGM) den 14. okt. 2023
Thank you for reviewing us. We are sad to see you were not satisfied with your stay and greatly appreciate your feedback. Our team is working every day to improve the quality of the hotel and give guests a positive experience. Safe Travels to you!

10/10 Fremragende

Rebecca

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For a sold out night, the check in was a breeze. Got into our room when we arrived at 1:00. I really enjoyed that we could get in. Very friendly staff.
Overnattede 1 nat i oktober 2023
Svar fra James (AGM) den 14. okt. 2023
Thank you for your wonderful review. We’re happy to hear about your welcoming arrival with friendly staff. We appreciate your feedback here at the Shilo Inn and will keep working to ensure your future stays are just as relaxing. Thank you again and safe travels

10/10 Fremragende

Lisa

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, quiet, great staff, convenient location, will dedinitely stay here again!
Overnattede 2 nætter i oktober 2023
Svar fra James (AGM) den 13. okt. 2023
Thank you for your wonderful review. We’re happy to hear your stay was positive and our staff was welcoming. We appreciate your feedback here at the Shilo Inn and will keep working to ensure your future stays are just as relaxing. Thank you again and safe travels.

8/10 Udmærket

James, Carson City

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a good property to stay at. It is right off of the high way and has gas and food close by. The rooms are very nice.
Svar fra James (AGM) den 11. okt. 2023
Thank you for your review. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

8/10 Udmærket

James, Carson City

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a good property to stay at. It is right off of the high way and has gas and food close by. The rooms are very nice.
Svar fra James (AGM) den 11. okt. 2023
Thank you for your review. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

6/10 Okay

Shelly

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
Property is in a shopping center. There is a lot of road noise.
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 4. okt. 2023
Thank you for your review. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

8/10 Udmærket

Carl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
comfortable and convenient place to spend the night.
Overnattede 1 nat i oktober 2023
Svar fra James (AGM) den 4. okt. 2023
Thank you for your wonderful review. We’re happy to hear your stay was positive and our staff was welcoming. We appreciate your feedback here at the Shilo Inn and will keep working to ensure your future stays are just as relaxing. Thank you again and safe travels.

2/10 Forfærdeligt

Jeannie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra James (AGM) den 1. okt. 2023
We thank you for the time taken to review us and are very sorry to see your stay was less than positive. We appreciate all of our guest's feedback here at the Shilo Inn and are working every day to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

Richard B

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb Staff!
Every staff member was VERY kind and accommodating. We were only there for a day, but they treated us like family. It isn't a fancy place, but it was a good bed for the night with a convenient mini kitchen which was perfect for our needs.
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 17. sep. 2023
Thank you for your wonderful review. We’re happy to hear your stay was positive and our staff was welcoming. We appreciate your feedback here at the Shilo Inn and will keep working to ensure your future stays are just as relaxing. Thank you again and safe travels.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great motel for the price!
Great place to stay! We added to our maps as a favorite for the price!
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 17. sep. 2023
Thank you for your wonderful review. We’re happy to hear your stay was positive and accommodating. We appreciate your feedback here at the Shilo Inn and will keep working to ensure your future stays are just as relaxing. Thank you again and safe travels.

6/10 Okay

Maggie

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 15. sep. 2023
Thank you for your review. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

8/10 Udmærket

Brenda

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 15. sep. 2023
Thank you for your review. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

8/10 Udmærket

Tim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice place to stay.
Very nice stay. Friendly check in and check out. The room was nice and clean. Having 4 pillows on a king bed was a plus.
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 15. sep. 2023
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 12. sep. 2023
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

4/10 Dårligt

Christopher

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Working to improve the property shouldn't be the standard response to comments....this hotel reflects what happens when you don't hire a maintenance man. The carpets are clean but desperately need repair. Many small repairs are required in the room; window drapes need to work, bathroom requires caulk in several places, toilet runs, etc. Spa was broken, business center doesn't work, no coffee in room, several lights outside the hotel had broken glass or simple didn't work. Room card worked the first day and not the second, there seems to be a group of strange folks that are staying there full time in the southwest corner of the hotel. Fresh paint and carpet would do wonders...room wasn't cleaned after our first night and discussed this with the front desk and they stated that I needed to let them know the night before that cleaning was required. Decided to stay at the Townplace by Marriott for the rest of the week, for $40 more per night, breakfast was included, and their room was new and everything worked, also in the same general area of Elko so it's worth every dollar. It's not all bad, room is quiet and located in a shopping complex so that's convenient. Microwave and refrigerator were handy, however the mattresses need to be replaced as both had deep impressions from others sleeping in them..not a deal breaker but never experienced that in a hotel before.
Overnattede 2 nætter i september 2023
Svar fra James (AGM) den 11. sep. 2023
Thank for the detailed response. We are sorry to hear your stay was not satisfactory in every way. Your review and description does help us to see where repairs and improvements are needed, and we sincerely appreciate it. Our team is constantly working to repair and maintain to the best of their ability. With reviews like yours, we will be able to make the proper repairs and hope we can accommodate your next stay with us. Thank, from the Shilo Inn Elko.

8/10 Udmærket

Jaime

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful place, could be a little cleaner
Room was wonderful, had everything we would need if we were staying more than one night! Only issue was there were a couple of hairs still in the shower that didn’t belong to us. Otherwise, nice, big, comfortable and convenient.
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 3. nov. 2023
Thank you for the detailed feedback. We're happy to hear that your stay was positive and convenient. We will make sure to share with our staff to negative sides of the room conditions and hope your next stay is more accommodating to what we try to convey to all our guests. Thank you again and safe travels.

4/10 Dårligt

Melissa

Synes ikke om: Rengøring
Overnattede 1 nat i august 2023
Svar fra James Leedy (AGM) den 9. sep. 2023
Thank you for reviewing us. We are sad to see you were not satisfied with your stay and greatly appreciate all of our guest's feedback here at the Shilo Inn. Our team is working everyday to improve the quality of the hotel. Safe Travels to you!

4/10 Dårligt

Moreen

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Air conditioner not working. Room was not clean. Debris on the floor. Only decaf coffee stocked in the room with no condiments. Shower pressure very low with off and on hot water
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 5. sep. 2023
Thank you for taking time to write a review. Accommodating our guests with the proper amenities and a clean room is our first priority. We appreciate your feedback here at the Shilo Inn and will ensure to work on improving the quality of the hotel and your next stay. Safe Travels to you!

8/10 Udmærket

jerry

Overnattede 1 nat i september 2023
Svar fra James (AGM) den 7. sep. 2023
Thank you for your review. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

MISS

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 5. sep. 2023
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

Bette

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Large clean room; easy access from freeway but still reasonably quiet
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 5. sep. 2023
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

10/10 Fremragende

Michele

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I appreciated the front desk staff and his willingness to make sure we had a sleep.comfprtabke.nights
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 4. sep. 2023
Thank you for your wonderful feedback. We’re happy to hear your stay was positive and accommodating. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!

6/10 Okay

Nancy

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clerk at front desk was very nice and helpful. Room was fairly clean. Beds were cleanand comfortable. However faucet in bathroom only went to hot plus it was backwards(hot was to the right) Only had one bath towel. Think rooms should be thoroughly checked before use.
Overnattede 1 nat i september 2023
Svar fra James (AGM) den 4. sep. 2023
Thank you for your review. Accommodating our guests is what we strive to accomplish and will work to improve the stated concerns. We appreciate all of our guest's feedback here at the Shilo Inn and are working everyday to improve the quality of the hotel. Safe Travels to you!