Hoteller med pool i Elgin

"Booked a double queen wheel chair accessible room via Expedia. When I checked in the girl/woman informed me that all handicapped rooms were being remodeled. My son is a paraplegic and needs the larger bathroom. The girl/woman was rude, no customer service skills, no empathy and needs to be fired. She is not fit to work with the public. This happened Sunday night around 7pm so that management knows who was on duty. I went to the home by Hilton across the street and they were more than happy to...

"Nice little pool good price clean room"

"Staff was nice and very helpful. My teenage grandson was able to enjoy the pool while I watched World Cup. Hotel had something for everyone. Had nice breakfast also!"

"The room was clean and tidy upon arrival. We arrived around 8am and had to wait a long time for a staff member to come to the desk to check us in. There is no AC in the halls or elevator so it was pretty hot. Breakfast was not great and there were a ton of flies in the dining room. Overall probably wouldn’t chose this hotel again."

"Quiet, clean, well maintained. Highly recommend"

"The location really is the highlight and the bed is excellent. "

"Great customer service able to extended checkout without hassle, breakfast I didn’t get to thought it ended at 11 not 10am but great stay!"

"We booked at this hotel because it had an indoor swimming The pool was closed and we could not use it our entire stay. There was no extra cable or streaming services unless we were already subscribed to Netflix which we were not. Unfortunately, we had to watch TV with numerous commercials. Our room was very clean and the breakfast was good"