Hoteller i El Puente

"We added a third person to the reservation which was confirmed on message on Expedia that it is added and there would be no extra charge however when we checked in there was no information at the hotel counter and we were charged $200 for extra person which was more that the room price booked. It is absolutely unacceptable."

"Bien"

"I love this hotel, everything is amazing."

"Staff need more guidelines. The hotel is so beautiful, clean water . It would be a great place to enjoy your vacation if the staff could be better supervised. Guests won’t be have to call several times to get someone, to confirm their reservation, some waitresses bring the orders to the wrong tables others are involved in personal conversations and forget to bring the orders ."

"All"

"I liked how nice the hotel looked and staff was very attentive."

"I arrived on a late flight and the host was communicative on arrival. Less than 10 minutes to the airport. I had an overnight layover and needed somewhere close. The space is clean, spacious, has all needed amenities, hot water and a very comfortable bed."

"I traveled with family and children. Hotel was cleaned , staff was very welcoming from the moment we arrived . The views were amazing!! I wished breakfast was included ."

"Clean room, parking, and safe location the staff was ok"

"The room was very clean but there was no microwave and bar was locked . I called for room service one time request some utensils I was asked for my room number and never received any utensils ."

"Dejligt hotel. Meget venligt og hjælpsomt personale. Skøn morgenmad."

"Great location very secure adequate and easy parking clean rooms, great views. Great space"

"Skønt sted at overnatte som afslutning på en længere rejse. Dejligt poolområde og skøn morgenmadsbuffet. Helt utrolig hjælpsom og opmærksomt personale"

"La comida muy buena, el personal amable, el bar en la piscina con toda las facilidades"

"Is more like a Business Hotel!"