Hoteller i El Paso

"The property was very clean, there was available dog waste bags outside for my service dog, the grounds and landscaping was fantastic as well. The staff were so helpful and polite even at our late arrival of near 1am. The breakfast was very good with protein and fruit options, including yogurt. The facilities and rooms were clean. Parking was adequate for our U-Haul and car trailer attached even! This last note is not a critique as it didn’t affect our stay but I want to note that there was a...

"Great. We have stayed there multiple times to visit an elderly relative. Came this time for her funeral. Everything is always first class. The staff as usual were extremely caring and helpful."

"The property was very well maintained, professionally kept. Staff was very friendly and helpful."

"Checked in Friday night 6/19. Room was very nice. We put our cooler stuff in the fridge. Saturday morning my wife made a cup of coffee in the kitchenette. We stayed in a suite and there was a kitchenette with refrigerator, microwave, and one cup coffee maker. She tried to make another cup of coffee and apparently a fuse blew to the kitchenette. Microwave and refrigerator went off. We moved the coffee maker to another electrical outlet and it worked fine. Called the front desk about the...

"The room was clean. The staff was friendly and attentive. Good location. Would definitely stay again."

"When we checked in, the front desk attendant was phenomenal!! We were tired from traveling all day and had just left another hotel that was filthy. She was very patient. Our rooms were clean and it was a very pleasant experience."

"The property was generally clean and inviting. The staff texted daily to check in although they didn’t respond to my text response. Why do hotels claim to be great but then try to get by with cheap, crappy pillows? Same here. Not impressed with pillows however the towels were nice. There was only one trash can in our room which was bad. We had to bag all trash is a separate bag and leave on floor. Also we were charged a $4 service charge on top of breakfast for ordering breakfast (not room...

"All good"

"Great location"

"Clean environment and friendly staff."

"Everything was great"

"None of the room that I selected when made the reservation wasn’t available at check-in. The property is old and needs updates. I always check for bedbugs in every room. Luckily I didn’t find bedbugs, but I did find dead bugs behind the mattress. There’s old water stains in the tub and around the grout lines. I didn’t feel comfortable walking barefoot on the floor cause it seems like it needs to be cleaned. There was an old stale smell as soon as you walk into. in the tub and around the grout...

"Yes everything worked "

"Nice clean hotel with good breakfast."

"Bring your own pillows. There were no bed pillows! Only 3 small 14 inch decorative throw pillows on king size bed. Pool is out of order going on 3 years according to staff. Bed was very firm and uncomfortable if you have arthritis in hips. Overall, it was okay as far as cleanliness and being spacious."

"Rooms were clean"

"Small breakfast selection. Faucet on sink needs attention, water leaks out when it is fully turned on."