Grill-/picnicområde

Anmeldelser af Courtyard by Marriott El Paso Airport

3 out of 5
Courtyard by Marriott El Paso Airport
6610 International Rd, El Paso, TX

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 451 af i alt 749 anmeldelser" "
Bedømmelse på 8 − Udmærket. 189 af i alt 749 anmeldelser" "
Bedømmelse på 6 − Okay. 60 af i alt 749 anmeldelser" "
Bedømmelse på 4 − Dårligt. 28 af i alt 749 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 21 af i alt 749 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jorge

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good location
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 24. maj 2024
Jorge, thank you for sharing your thoughts. Courtyard by Marriott El Paso Airport is indeed in a convenient spot. We're glad it worked well for your needs. We look forward to hosting you again!

2/10 Forfærdeligt

Mai

Forretningsrejsende
Synes ikke om: Service og personale
Absolutely horrible. Got transferred to another hotel without any notice. I was the only one in my group of 5 that got transferred. The receptionist did not even want to work with me on this. No compensation or anything. Absolutely horrible experience.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Maria D

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was clean.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Roy

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had the pool to ourselves and it was heated! Jacob was the best!
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 27. apr. 2024
Roy, thank you for sharing your experience at Courtyard by Marriott El Paso Airport. We're glad to hear you enjoyed the warmth of our pool facilities. Jacob, one of our dedicated team members, is indeed a standout. Your praise for his efforts will surely be passed on. We hope to have you back soon for another stellar experience at our hotel.

10/10 Fremragende

Manuel Rogelio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quite room, I recommend this hotel.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 18. apr. 2024
Manuel Rogelio, your words reaffirm what we at Courtyard by Marriott El Paso Airport always strive to provide - a tranquil environment for our guests. Your recommendation is highly appreciated. It was a pleasure having you with us, and we look forward to welcoming you back on your next visit.

10/10 Fremragende

Desiree

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 2. apr. 2024
Desiree, thank you for your splendid rating of Courtyard by Marriott El Paso Airport. It's wonderful to know that you had a five-star experience. We eagerly look forward to welcoming you back.

8/10 Udmærket

Vincent, toronto

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Close to airport and hwy 10.
Overnattede 3 nætter i februar 2024
Svar fra Customer Service den 2. mar. 2024
Vincent, we're pleased to hear that you found the location of Courtyard by Marriott El Paso Airport desirable due to its nearness to the airport and major highways. We trust this made your travels in El Paso easier and more convenient. We greatly appreciate your feedback and look forward to your next visit. Safe travels until then.

10/10 Fremragende

FRANCISCO J

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 5. feb. 2024
Thank you for the great rating, Francisco!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard by Marriott El Paso Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Fremragende

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 23. jan. 2024
Edward, we're delighted to hear you had a wonderful experience at Courtyard by Marriott El Paso Airport! Your high rating warms our hearts. We look forward to hosting you again in the future and promise to continue to strive for excellence. Safe travels!

10/10 Fremragende

Teresa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 18. jan. 2024
Teresa, thank you for your high rating of Courtyard by Marriott El Paso Airport. It's gratifying to know you had such a wonderful visit. We hope to welcome you back soon for another memorable experience.

10/10 Fremragende

Melanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did not ask for housekeeping. I was there for 2 days and rarely in the room. I should have asked for the trash to be emptied. Otherwise, it was fine.
Overnattede 2 nætter i januar 2024
Svar fra Customer Service den 17. jan. 2024
Melanie, we appreciate the positive rating and it's great to know your stay at Courtyard by Marriott El Paso Airport met your expectations. We acknowledge your feedback about the housekeeping service and we'll ensure our team members are more proactive about emptying waste bins. We look forward to serving you again on your next visit.

6/10 Okay

Adolfo

Overnattede 1 nat i januar 2024
Svar fra Customer Service den 17. jan. 2024
Adolfo, thanks for your rating. It seems we didn't quite meet your expectations this time around. We value your feedback and will use it to reassess our efforts in providing a better guest experience in the future. We hope you will consider giving us another opportunity on your next visit.

10/10 Fremragende

Joe

Overnattede 1 nat i januar 2024
Svar fra Customer Service den 9. jan. 2024
Joe, thank you for the high rating you gave to Courtyard by Marriott El Paso Airport! We're pleased you had an enjoyable stay, and we're looking forward to your next visit.

10/10 Fremragende

Kourtney

Overnattede 2 nætter i december 2023
Svar fra Customer Service den 1. jan. 2024
Kourtney, it's fantastic to see such a high rating for Courtyard by Marriott El Paso Airport. We're thrilled that you had a wonderful stay with us and we strongly hope we'll see you again in the future for another excellent experience.

10/10 Fremragende

Jorge

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Siempre leales
En el centro de todo, cerca de donde quieres estar y con el servicio de Courtyard
Overnattede 1 nat i december 2023
Svar fra Customer Service den 20. dec. 2023
Jorge, es realmente alentador escuchar su agradecimiento por la ubicación central del Courtyard by Marriott El Paso Airport y nuestro servicio confiable, que parece haber agregado valor a su estadía. Estamos encantados de que nuestra proximidad a numerosas atracciones le haya beneficiado. Esperamos tenerle nuevamente con nosotros pronto. Gracias por elegir nuestro hotel para su estadía en El Paso.

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Customer Service den 17. dec. 2023
Thank you for the 10/10 rating, Jeff!It's excellent you enjoyed your time at Courtyard by Marriott El Paso Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Fremragende

javier

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Customer Service den 12. dec. 2023
Thanks for the perfect rating, Javier!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard by Marriott El Paso Airport.

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Customer Service den 16. dec. 2023
Gregory, it's wonderful to hear that you had a great stay at the Courtyard by Marriott El Paso Airport. We are thrilled that our efforts to provide a top-notch experience were recognized. We hope to see you again soon on your next visit to El Paso!

10/10 Fremragende

jose cuauhtemoc salazar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was perfect for us,
Overnattede 1 nat i november 2023
Svar fra Customer Service den 22. nov. 2023
Jose, it's wonderful to hear that Courtyard by Marriott El Paso Airport met all your needs and expectations. We'd be delighted to welcome you back anytime your travels bring you back to the area. Safe travels.

10/10 Fremragende

Colleen

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The check in person was not the friendliest.
Overnattede 1 nat i november 2023
Svar fra Customer Service den 18. nov. 2023
Colleen, it's disheartening to hear that your initial interaction didn't meet your expectations. Providing a warm welcome to all our guests is one of our top priorities. Our team members usually excel in their hospitality and we will ensure to address this point for improvement. Thank you for sharing your feedback and despite this, we hope your stay at Courtyard by Marriott El Paso Airport was otherwise comfortable.

8/10 Udmærket

Jesus

Rejste med partner
Synes godt om: Rengøring, faciliteter
Small parking lot.
Overnattede 1 nat i oktober 2023
Svar fra Customer Service den 6. nov. 2023
Thank you for this lovely rating, Jesus!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Courtyard by Marriott El Paso Airport. We'd like to share an even better experience with you soon.

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Customer Service den 26. okt. 2023
Margaret, it's wonderful to hear you had a stellar experience at Courtyard by Marriott El Paso Airport. We sincerely appreciate your positive rating and hope to welcome you back in the near future. Safe travels!

8/10 Udmærket

Valerie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2023
Svar fra Customer Service den 26. okt. 2023
Valerie, thanks for taking the time to rate your stay at Courtyard by Marriott El Paso Airport. We're delighted you enjoyed your time with us and we hope to have the opportunity to serve you again in the future.

6/10 Okay

Angel

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No cleaning, my room got clean once out 5 nights.
Overnattede 5 nætter i oktober 2023
Svar fra Customer Service den 20. okt. 2023
Angel, your feedback regarding housekeeping services is appreciated and it's disheartening to hear that your room wasn't maintained to your expectations during your stay. Rest assured, your concerns will be shared with our team members to address these issues. Thank you for your review, and we hope to have another chance in the future to show you our hotel's true potential.

8/10 Udmærket

wendy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in they gave us a 2 Queen room instead of the king room with sofa. Did not tell us until we saw the room and went back to desk. Said they were fully booked, and a king room had flooded, no others we’re available. Had a nice pool/ hot tub area. Other than that was clean/ hard beds.
Overnattede 1 nat i oktober 2023
Svar fra Customer Service den 19. okt. 2023
Wendy, thank you for sharing your experience. We regret that your room preferences weren't met upon check-in due to unforeseen circumstances. We're glad, however, that you found our pool and hot tub area enjoyable, and appreciated the cleanliness of the accommodations. We also take note of your feedback regarding our beds and will consider it in our ongoing effort to enhance guest comfort. We hope to welcome you back to the Courtyard by Marriott El Paso Airport where we trust your stay will perfectly align with your expectations.

6/10 Okay

Delfina

Overnattede 3 nætter i oktober 2023
Svar fra Customer Service den 10. okt. 2023
Delfina, it seems your recent stay did not meet your expectations entirely. Your satisfaction is very important and your feedback is appreciated as it enables areas of improvement. We hope you consider staying with us again in the future for a more satisfactory experience.

10/10 Fremragende

Juan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Customer Service den 4. okt. 2023
Thank you for the perfect rating, Juan!We are very pleased to hear that you had a wonderful stay at Courtyard by Marriott El Paso Airport. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Fremragende

Crystal

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very hospitable and accommodating to my needs, and the property was better than I expected.
Overnattede 1 nat i september 2023
Svar fra Customer Service den 28. sep. 2023
Crystal, we're glad to hear that our team members at Courtyard by Marriott El Paso Airport were able to cater to your needs and that our property exceeded your expectations. We always strive to provide an exceptional experience for our valued guests, and your stellar rating tells us we've succeeded. We appreciate the time you took to share your feedback and look forward to your next visit.

10/10 Fremragende

Janet

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was outstanding. The shuttle service within a 3 mile radius was a great idea. Loved the convenience of the bistro, food and drink options. Pool and workout room were nice too. Highly recommend.
Overnattede 1 nat i september 2023
Svar fra Customer Service den 9. sep. 2023
Janet, your kind words regarding Courtyard by Marriott El Paso Airport are greatly appreciated! We're thrilled that you found our shuttle service, bistro amenities, pool, and fitness center suited your needs perfectly. High praises from guests like you motivate our team to continually excel in delivering superior experiences. Our team members sincerely hope for the opportunity to welcome you back in the future. Thank you for recommending us!

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Stay! The lounge area is spacious and comfortable. Staff was really pleasant and the rooms were cool and clean.
Overnattede 2 nætter i august 2023
Svar fra Customer Service den 29. aug. 2023
Peter, it's wonderful to hear about your enjoyable stay at Courtyard by Marriott El Paso Airport. We're thrilled that the lounge area provided a welcoming spot for you and that you found our team members to be pleasant. We pride ourselves in maintaining crisp and comfortable rooms, so we appreciate your confirmation. We look forward to making your next stay just as memorable.

10/10 Fremragende

Helena

Overnattede 1 nat i august 2023
Svar fra Customer Service den 15. sep. 2023
Thank you for the wonderful rating, Helena!It's fantastic you enjoyed your time at Courtyard by Marriott El Paso Airport so much! We look forward to hosting you again soon for another amazing experience!

10/10 Fremragende

Ming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very relaxing and enjoyable
Overnattede 2 nætter i august 2023
Svar fra Customer Service den 22. aug. 2023
Ming, thank you for your feedback. We are thrilled you found your stay at Courtyard by Marriott El Paso Airport to be relaxing and enjoyable. Looking forward to welcoming you again on your next visit.

10/10 Fremragende

Susan L

Overnattede 1 nat i august 2023
Svar fra Customer Service den 22. aug. 2023
Thank you for the great rating, Susan!It's excellent you enjoyed your time at Courtyard by Marriott El Paso Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Fremragende

PAUL RENE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All ok
Overnattede 1 nat i august 2023
Svar fra Customer Service den 10. aug. 2023
Thank you for this excellent rating, Paul!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard by Marriott El Paso Airport! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fremragende

Helena

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to stay at
Overnattede 2 nætter i august 2023
Svar fra Customer Service den 10. aug. 2023
Hello Helena,Thank you for taking the time to leave a review. We're delighted to know Courtyard by Marriott El Paso Airport served as suitable accommodation during your travels. We hope to welcome you again soon. Safe journey to you.

10/10 Fremragende

Alejandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Customer Service den 9. aug. 2023
Thanks, Alejandra! It's outstanding your time at Courtyard by Marriott El Paso Airport was fantastic. We can't wait until your next visit!

10/10 Fremragende

RAFAEL

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente propiedad Muy cercas del aeropuerto y con transportacion
Overnattede 1 nat i august 2023
Svar fra Customer Service den 5. aug. 2023
¡Hola Rafael!Es maravilloso saber que encontró conveniente la proximidad del Courtyard by Marriott El Paso Airport al aeropuerto y el servicio de transporte. Su excelente respuesta es muy apreciada. Esperamos su próxima visita. ¡Buen viaje hasta entonces!

8/10 Udmærket

Leticia

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Average hotel
Is very expensive. There were holes in the blackout curtains and shower look in bad shape. Service desk checked me out at 12:30 pm, but I left the hotel at 10 am.
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 1. aug. 2023
Hello Leticia,Thank you for sharing your feedback. We understand your concerns regarding the condition of certain aspects of your room and the checkout process. Please be assured that we strive to maintain our rooms to a high standard and offer efficient service. Your comments will be shared with our team for improvements. We hope to welcome you back to the Courtyard by Marriott El Paso Airport in the near future.

10/10 Fremragende

Joe

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly and helpful
It was one night but service was excellent and very friendly.
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 29. jul. 2023
Thank you for the wonderful review, Joe!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Courtyard by Marriott El Paso Airport. Have a wonderful day!

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were so accommodating!
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 28. jul. 2023
Thanks for the amazing review, Joanne!It's excellent your time at Courtyard by Marriott El Paso Airport was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you!Thank you again for sharing your feedback!

10/10 Fremragende

ZULEMA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything ok
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 26. jul. 2023
Thank you for the amazing rating, Zulema!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Courtyard by Marriott El Paso Airport soon!Thanks again for leaving your feedback!

10/10 Fremragende

Patrick, Pleasant Prairie

Overnattede 1 nat i juli 2023
Svar fra Customer Service den 13. aug. 2023
Thank you for taking the time to leave this wonderful rating, Patrick! We hope to see you again soon at Courtyard by Marriott El Paso Airport so we can share yet another amazing experience!

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 22. jul. 2023
Kenneth, your high rating for the Courtyard by Marriott El Paso Airport is a testament of your positive experience, and we couldn't be more delighted. While you didn't share specific details about your stay, it's evident that you had a satisfying visit.We sincerely hope you had an enjoyable time exploring El Paso's unique charm, and that our hotel's strategic location near the airport was of great convenience for your travels. At Courtyard by Marriott El Paso Airport, we are committed to providing top-notch service, comfortable accommodations, and a variety of amenities to ensure our guests feel right at home.Although you provided no text, we appreciate hearing from all our guests, especially those who have had a great experience. Your rating tells us you appreciated the effort we put into ensuring every guest enjoys their stay. Perhaps you enjoyed our modern rooms, the dining options, or the exemplary customer service from our staff. Regardless of the specifics, we are thrilled to have met your expectations.We count ourselves lucky to have guests like you who take the time to give us feedback, even if it's simply with a rating. It helps us understand what we're doing right and to continue providing excellent service. We look forward to your next stay at the Courtyard by Marriott El Paso Airport, where we hope to create another wonderful experience for you. Thank you again for your feedback. It's wonderful to know you had a great stay.

10/10 Fremragende

Patrick, Pleasant Prairie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 22. jul. 2023
Hello Patrick,Thank you for taking the time to rate your recent stay. We're thrilled to know that we managed to meet your expectations and create a good experience for you. A positive guest experience is paramount at the Courtyard by Marriott El Paso Airport, and your feedback signifies that our tireless efforts are making a significant impact.We focus on upholding the high standards of the Marriott brand, and it's great to hear that we delivered. We appreciate you choosing to stay with us when you visited El Paso. Remember, the team is here to ensure your comfort and satisfaction, so don't hesitate to visit us again when you next find yourself in our locale.Once more, thank you for your excellent review, and the team at the Courtyard by Marriott El Paso Airport looks forward to welcoming you back in the future. Safe travels!

10/10 Fremragende

Samuel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms are clean and very nice. Customer service is great.
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 18. jul. 2023
Thank you for sharing this wonderful review with us, Samuel!We're thrilled to hear you had such an enjoyable experience at Courtyard by Marriott El Paso Airport! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging.We'd love to share yet another unforgettable visit with you someday!

10/10 Fremragende

Amanda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Was great and amazing will come back again.
Overnattede 2 nætter i juli 2023
Svar fra Customer Service den 18. jul. 2023
Thanks for the perfect rating, Amanda! We can't wait to see you again soon for another amazing experience at Courtyard by Marriott El Paso Airport.

6/10 Okay

AMANDA

Overnattede 1 nat i juli 2023
Svar fra Customer Service den 17. jul. 2023
Thank you for the feedback, Amanda.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 Fremragende

Samuel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean and excellent customer service.
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 15. jul. 2023
Thank you for the excellent rating, Samuel!It's fantastic to hear you enjoyed your stay at Courtyard by Marriott El Paso Airport so much! We're delighted we could accommodate you during your stay and that we left you with a wonderful impression. Your praise for our cleanliness and friendly staff is much appreciated! Thank you for taking the time to share.We look forward to hosting you again soon!

8/10 Udmærket

Anhuar Javier

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Customer Service den 6. jul. 2023
Thank you for the great rating, Anhuar!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Courtyard by Marriott El Paso Airport. We'd like to share an even better experience with you soon.

10/10 Fremragende

Sara

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Second time we stayed here. We love the location, hotel is clean, and the bistro/bar is awesome.
Overnattede 3 nætter i juni 2023
Svar fra Customer Service den 6. jul. 2023
Hello Sara,It is delightful to read about your recent stay with us at the Courtyard by Marriott El Paso Airport. It is always a pleasure to welcome returning guests back, and we are thrilled to know we successfully added another wonderful engagement to your travel experiences.You mentioning your fondness of our prime location is gratifying. We understand travelers value a strategic location like ours, that allows for seamless exploration, business, or easy connection to various parts of El Paso, which in turn enhances the overall experience. We are glad our location could add to the convenience and enjoyment of your stay.Equally uplifting are your comments about the cleanliness of our hotel. Our housekeeping team works tirelessly to maintain a spotless, comfortable, and safe environment for every guest and your endorsement of their efforts is most encouraging. They will be pleased to know they left such a positive impact on your experience.Furthermore, your praise for the bistro/bar is much appreciated. Our culinary team strives to create a variety of delicious offerings and enjoyable atmosphere. It's wonderful to hear you found it to be 'awesome' and were able to take advantage of this on-site amenity.In all, we are immensely appreciative of your kind words and your continued patronage. It is heartening to note that you opted to stay with us for a second time and found each experience to your satisfaction. Your positive feedback serves as motivation for our team to continue delivering exceptional guest experiences.We look forward to the pleasure of welcoming you back for a third time (or more!) at the Courtyard by Marriott El Paso Airport. Until then, safe travels.