Hoteller nær El Encuentro Santa Ana

"Hotel was very clean and staff was very nice but no restaurant is available. It was perfect for 1 night stay."

"Breakfast was good. Staff was very nice. Room was clean and bed was comfy. Parking was free."

"May need a little love but very well situated. Friendly staff."

"El menu estaba pasable, pero los detalles, platos rotos, tazas rotas, cubiertos doblados. "

"Saying they get "

"Pésimo servicio, nadie llegó a abrir y entregar el lugar!! La habitación y baño está llena de cabellos de mujer; la ducha un saco. Lo peor que he rentado "

"Beautiful boutique hotel. Cool theme, and great staff. Very yummy breakfast as well. However, the rooms are just not functional. There was nowhere to put your luggage. There was a huge awkward wood, wobbly bench in the Secilia room that was totally unusable and was taking up a lot of room. No hair dryers. There was nowhere to hang your towels and the showers sprayed every which way but on your head. The cleaning service did not refresh the towels that were left on the floor from us cleaning up...

"Cuando llegamos olía mucho a orines afuera y adentro de la habitacion las tuallas olían mal y había muchos pelos en el piso la verdad es que nosotros nos quedamos porque ya aviamos pagado y ni modo nos aguantamos los 2 dias"

"Personal muy servicial"

"The lake is beautiful, the place is nice, security is ok, the people give good service BUT….there is a high danger of the 3 deseases and there are many moquitos, especially during the rain season that starts in May. According to the locals hospitals are filled in that time. The hotels have no plan, do not fumigate, do not inform, do not do anything to avoid the number of moquitos in the room with that risk. When addressed they ignore as they are not the decisionmakers. The authorities are making...