The hotel definitely can't be described as 5 star hotel!
The staff wasn't friendly at all, seems like they were "doing a favor" when was asker for help.
ALL the staff WAS NOT wearing masks and didn't keep distance!!!
Lets start with the check in- it took around 20 min for a guy, when I asked him about parking he was like "I have nothing to do with it, ask a guy in the entrance " obviously the guy in the entrance had nothing to do with it either.
Then, the room. The walls are dirty, the sofa is dirty, the table is broken.
Disappointment!!!
Breakfast - sure it's not a 5 star Breakfast!!!
I would give it 3 stars max!!
The lady in the entrance was "very" helpful when I asker her to find us a quite table or a table outside and she wasn't even tried to help!
Pools are ok, but the waitress lady in the pool...
I've asked her whats in the menu.
She checked in her pocket and gave me some squeezed dirty paper - the menu. Disgusting.
Honestly I wasn't ready for this kind of experience. My vacation was ruined.
Terrible experience.
This kind of hotel doesn't deserve even 2 stars.