Dear Tanya,Thank you so much for your wonderful review! We're thrilled to hear that you found our location convenient for your travel needs. We strive to make every aspect of our guests' stay as comfortable and hassle-free as possible. We hope to welcome you back on your next visit!Safe travels,

Dear Lisa,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our staff, especially the lady who checked you in, to be excellent. We will make sure to recognize her efforts and reward her for her outstanding service.It's also great to know that you found our beds very comfortable. We aim to provide a relaxing and enjoyable stay for all our guests.We appreciate your feedback and look forward to welcoming you back soon!Best regards,

Dear Justin,Thank you for sharing your feedback about your recent stay with us. We are delighted to hear that you had a nice stay and found our property clean and our staff friendly.Your positive comments are greatly appreciated, and we look forward to welcoming you back on your next visit!Best regards,

Dear David,Thank you for sharing your feedback. We are pleased to hear that you found the room and bed very comfortable. However, we sincerely apologize for the inconvenience caused by the airport shuttle issue.Your comments have been noted, and we are taking immediate steps to ensure this does not happen again. We will improve our communication and follow-up processes to ensure all guest requests are handled promptly and accurately. Additionally, we will review our procedures to provide better support in arranging transportation.As a gesture of goodwill, we would like to offer you a reimbursement for the taxi fare. Please contact our customer service team to arrange this. We hope to have the opportunity to welcome you back and provide a more seamless experience.Warm regards,

Dear Allison,Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, free airport shuttle, and found our rates to be more economical than airport parking. Your positive feedback is greatly appreciated and encourages us to continue providing excellent service.We look forward to welcoming you back on your next visit!Warm regards,

Dear Meagen,Thank you for your feedback. We're glad to hear you found our hotel nice during your stay in Edmonton. We apologize that the breakfast did not meet your expectations. Your comments are important to us, and we will work on improving our breakfast offerings to ensure a better experience for our guests.We hope to have the opportunity to welcome you back and provide a more satisfying stay.Warm regards,

Dear Joel,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear you had a positive experience overall. If there are any specific areas where you think we could improve, please let us know. We value your input and strive to enhance our services for all our guests.We look forward to welcoming you back in the future!Warm regards,

Dear Daniel,Thank you so much for your fantastic 5-star review! We are delighted to hear that you had a very good experience with us. Your positive feedback is greatly appreciated and encourages our team to continue providing excellent service.We look forward to welcoming you back in the future!Best regards,

Dear Krista,Thank you for your 5 out of 5 review on Expedia! We’re pleased to hear that you enjoyed our convenient location and shuttle service. It’s wonderful to know that our proximity to the airport made your stay more comfortable.We look forward to welcoming you back soon!Best regards,

Dear Reginald,Thank you for taking the time to leave us a 5 out of 5 review on Expedia! We’re glad to hear you found our location convenient and appreciated our shuttle service. Providing good value to our guests is very important to us, and we’re delighted that you had a positive experience.We hope to welcome you back on your next visit to the area!Best regards,

Dear Gordon,Thank you for your review. We're pleased to hear that you found our hotel to be economical and enjoyed the breakfast. We apologize for any inconvenience caused by noise from other guests. Your feedback is important to us, and we will look into ways to minimize noise disturbances in the future.We hope to welcome you back for an even better experience next time!Warm regards,

Dear Miodrag,Thank you for taking the time to share your feedback on Expedia. We're glad to hear that you appreciated our convenient location near the airport. If there's anything specific you enjoyed or areas where we could improve, we would love to hear more details. Your input helps us enhance our services for future guests.Safe travels and we hope to welcome you back soon!Best regards,

Dear Blair,Thank you for taking the time to share your feedback. We're glad to hear that you found our location convenient and our staff friendly. However, we're sorry to learn that certain aspects of your stay did not meet your expectations.We apologize for the cleanliness issues and the slow Wi-Fi. Your comments have been shared with our housekeeping and IT teams to ensure these matters are addressed promptly. We're also looking into expanding our breakfast options to provide a better variety for our guests.Your feedback is invaluable to us as it helps us improve our services. We hope you'll consider giving us another chance in the future to provide you with a better experience.Best regards,

Hi Tim,Thank you for taking the time to leave a review and for giving us a 4 out of 5 rating! We appreciate your feedback. If there's anything specific you'd like to share about your experience or if there's any way we can improve, please let us know. We hope to welcome you back soon!Best regards,

Dear Pat,Thank you for your wonderful 5 out of 5 rating on Expedia! We are delighted to hear about your positive experience, especially with our front desk staff. It's heartening to know that our team was able to make you feel welcome and cared for, even late at night.We appreciate your kind words and look forward to welcoming you back on your next visit!Warm regards,

Dear Viola,Thank you for your 5 out of 5 rating on Expedia! We are delighted to hear that you had such a positive experience with us. Your feedback is greatly appreciated, and we’re thrilled to know that we met your expectations.We look forward to welcoming you back in the future!Best regards,

Dear Kyla,Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you found our rooms satisfactory and that our parking facilities met your needs.We appreciate your candid comments about our continental breakfast. Rest assured, we take guest feedback seriously, and we will review our breakfast offerings and cleanliness procedures to ensure we meet the expectations of all our guests.We're glad you found our pricing competitive, and we hope to have the opportunity to welcome you back in the future and provide an even better experience.Warm regards,

Dear Corazon,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our customer service to be excellent and that you appreciated our prime location.We apologize for the inconvenience you experienced with the slow sink drain. Please rest assured that we'll address this issue promptly to ensure a more comfortable stay for our guests in the future.We hope to have the opportunity to welcome you back again soon for an even better experience.Best regards,

Dear Amanda,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issue you experienced with dirty pillowcases during your recent stay. Cleanliness is a top priority for us, and we're disappointed to hear that we fell short of your expectations in this regard.Please know that we take your concerns very seriously, and we will address this matter immediately with our housekeeping team to ensure that it doesn't happen again in the future. Your feedback helps us improve, and we appreciate your understanding.If there's anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to contact us directly. We value your business and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,

Dear Blake,Thank you so much for taking the time to leave us a perfect rating on Expedia! We're thrilled to hear that you had such an exceptional experience during your stay with us.Your feedback means the world to us, and we're delighted to know that we met or exceeded your expectations. If there's anything specific that made your stay memorable, we'd love to hear about it so we can continue to provide top-notch service to all our guests.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,

Thank you for taking the time to leave us a review, Reginald! We're thrilled to hear that you appreciated our proximity to the airport and the shuttle service, as well as our competitive rates. Your feedback will certainly be shared with our staff as it serves as motivation to continue providing excellent service. We hope to welcome you back again soon for another great stay!Warm Regards,

Dear Elsie,Thank you for taking the time to share your experience with us on Expedia. We are delighted to hear that you enjoyed your stay at [Hotel Name] and appreciated our [mention some of the positive aspects you highlighted, such as location, cleanliness, amenities, or staff friendliness].We are also grateful for your constructive feedback regarding [mention the area for improvement you noted]. We take all guest comments seriously and will work on addressing this issue to enhance our guests' experiences.Your recommendation means a lot to us, and we are thrilled to know that you would consider staying with us again. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,

Here's a response tailored to Cheryl's feedback:Dear Cheryl,Thank you for sharing your experience with us on Expedia. We appreciate your feedback and apologize for any inconvenience you experienced during breakfast.We're sorry to hear that the breakfast area was crowded and difficult to use. We strive to provide a comfortable and enjoyable dining experience for all our guests, and we regret that we fell short of this during your stay.Your comments are valuable to us, and we'll be sure to review our breakfast arrangements to ensure a smoother and more enjoyable experience for our guests in the future.We understand your decision to go to Tim Horton’s across the street, and we hope it provided a satisfactory alternative for your breakfast needs.If you decide to stay with us again in the future, please don't hesitate to let us know if there's anything we can do to make your stay more pleasant. We'd love the opportunity to welcome you back and provide you with a better experience.Warm regards,

Dear Geraldine,Thank you for taking the time to leave a review on Expedia. We're pleased to hear that you found your stay with us pretty good.We understand that noise can sometimes be unavoidable, and we apologize if it affected your overall experience. Ensuring a peaceful environment for our guests is important to us, and we'll certainly look into ways we can minimize any disturbances in the future.Your feedback is invaluable to us as we continuously strive to improve our services. If there's anything specific you'd like to share with us about the noise or any other aspect of your stay, please feel free to reach out.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

Hi Norman, thank you for sharing your feedback! We're glad to hear that you found our hotel convenient, clean, and quiet during your stay. It's great to know that our proximity to the airport and the presence of Timmys next door added to your overall experience. We appreciate your review and hope to welcome you back again in the future!Warm Regards,

Dear Marjolaine,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our bed amazing and the value of your stay great.We appreciate your constructive comments regarding the toilet height, tub safety, and the suggestion for providing a screenshot/photo of the shuttle to/from the airport. Your insights are valuable to us as we continuously strive to enhance the comfort and safety of our guests. We will certainly take your suggestions into consideration for future improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,

Hi Oscar,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience during your stay with us.If there are any specific areas where you feel we could improve to make your next stay even better, please don't hesitate to let us know. Your satisfaction is our top priority, and we value your input.We hope to have the opportunity to welcome you back again soon!Best regards,

Dear Nancy,Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us. It's always our goal to provide excellent service, and we're delighted that we could meet your expectations.We look forward to welcoming you back in the future for another fantastic stay!Best regards,

Dear Debra,Thank you for taking the time to share your feedback with us. We're glad to hear that you found the beds and pillows comfortable during your stay.We apologize for any inconvenience you experienced regarding the parking situation. Your comments regarding the discrepancy between the website information and the actual parking availability are duly noted, and we will address this issue to ensure our guests have accurate information when making their reservations.We appreciate your valuable input and hope to have the opportunity to better serve you in the future.Best regards,

Dear Nancy,Thank you for taking the time to share your feedback with us. We're glad to hear that you found your stay with us quiet and comfortable, and that our front desk staff were friendly and accommodating.We apologize for any inconvenience you experienced with the dated rooms and limited breakfast options. Your comments are valuable to us as we continually strive to improve our offerings and provide the best possible experience for our guests.We appreciate your willingness to stay with us again and hope to have the opportunity to welcome you back in the future.Best regards,

I'm sorry to hear about your disappointing experience, Colin. Your feedback is essential for us to address these issues and ensure they don't happen again in the future. We apologize for falling short of your expectations, and we take your concerns seriously. Please know that we will investigate the issues you mentioned and take appropriate actions to improve our services. If there's anything else you'd like to share or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to make it right in the future.Regards,

Thank you for taking the time to share your experience, Margaret! We're delighted to hear that our staff provided exceptional service and went above and beyond to assist you and your son. It's always our goal to ensure our guests have a wonderful stay, and we're thrilled that we could help in finding the lost item. We'll make sure to pass along your kind words to the team, especially the young lady at the front desk. We appreciate your feedback and hope to welcome you back again soon!Warm Regards,

It's wonderful to hear that you had such a fantastic experience, Linda! Thank you for sharing your feedback with us. If you have any future travel plans, don't hesitate to reach out. We'd love to assist you again. Safe travels!Warm Regards,

Thank you for sharing your feedback, Tracy! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve upon, please feel free to let us know. We're always striving to provide the best possible service for our guests. We hope to have the opportunity to welcome you back in the future!Warm Regards,

Thank you for your wonderful review, Melina! We're thrilled to hear that you had such a fantastic experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Warm Regards,

Thank you for sharing your feedback, Anita! We're glad to hear that you had a positive experience overall. If there are any specific areas you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back again in the future!Warm Regards,

Dear Karen and Rodney,Thank you so much for taking the time to share your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we hit the mark with you. Your kind words mean a lot to us, and we can't wait to have the pleasure of welcoming you back for another amazing stay in the future.Warm regards,

Hi Ross, thank you for your feedback! We're glad to hear that you enjoyed your room. We appreciate your recommendation regarding booking through Expedia and will certainly take it into consideration for future guests. We hope to welcome you back again soon!Warm Regards,

Dear Mervin,Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you found our accommodations convenient, clean, and quiet, and that you felt you received great value for your money. Providing a comfortable and enjoyable experience for our guests is our top priority, and feedback like yours lets us know we're on the right track. We hope to have the pleasure of welcoming you back again soon!Warm regards,

Dear Shannon,Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a 5-star experience with us. Providing excellent service and ensuring our guests have a wonderful stay is always our top priority. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon!Best regards,

I'm sorry to hear about your experience, Andrea. Safety and security are paramount concerns for any hotel, and incidents like this can be very unsettling for guests. If you haven't already, I would recommend sharing your concerns directly with the hotel management so they can address the situation and ensure measures are in place to prevent similar incidents in the future.Regards,

Dear K,Thank you for taking the time to share your experience with us. We're glad to hear that you found our check-in and check-out process quick and efficient, and that our staff at the desk were nice.We understand the importance of convenience, especially for travelers heading to the airport, and we're pleased that you found having Tim Hortons nearby to be a nice amenity.We hope to have the opportunity to welcome you back for a longer stay in the future!Best regards,

I'm sorry to hear about your experience, Dustin. It's frustrating when there's a discrepancy between the room booked and the one received, especially when support channels don't offer the assistance needed. If you haven't already, reaching out directly to the hotel's management might help resolve the issue or offer some compensation.Regards,

Thank you for your glowing review, Bonnie! We're thrilled to hear that you had such a comfortable and enjoyable stay with us. We take great pride in providing our guests with a top-notch experience, from cozy beds to delicious breakfasts. We can't wait to have you back with us on your next trip to Edmonton! If you need any assistance in the future or have any special requests, feel free to reach out. Safe travels, and we'll see you soon!Warm Regards,