2/10 Forfærdeligt
Charity
Rejste med familie og småbørn
26. maj 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
0/10 - would never stay here again. Our room was a smoking room which it did not state when I booked. We booked a family suite with five small children - chose this hotel because it could accommodate our family of 7. The family suite was filled with smoked, filthy and grungy and damaged. The front desk staff was apologetic and moved us to an executive king room, but this room, although non-smoking, was filled with a musty, smoky, mildew smells. The hallways were even worse! We opened the windows, but it was still terrible. The pool was very rundown and looked in poor condition. The hot tub doesn’t work. Our room had a kitchenette but we were told we’d be charged extra if we used any dishes, and no paper cups were provided to make coffee. The entire hotel is rundown, worn out, stinky, smelly and horribly outdated. Half of the tv channels didn’t work. The volume was terrible and full of static. I honestly couldn’t think of a single thing we did like about this stay, other than the front desk staff was apologetic for the conditions. Definitely not worth the stay and if we could have been given a refund we would have taken it and ran.
Charity
Overnattede 1 nat i maj 2024