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Anmeldelser af Village Hotel Edinburgh

4 out of 5
Village Hotel Edinburgh
140 Crewe Road South, Edinburgh, Scotland

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 449 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 320 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 131 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 63 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 41 af i alt 1004 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Nick

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Decent hotel close to town, more like a 3+ star
Cheap hotel in walking distance to downtown (4 km) By cheap, I mean that it was the cheapest of the hotels nearby. My overall experience is that it was a niuce, decent hotel. The 4-star grading is more a 3-star by normal european standards, but this normally also indicates a nice good hotel. The restaurant / bar is good, with a nice selection of bewerages and standard "bar-food" The breakfast is not worth the money, though. Very narrow selection of low quality food. this was really the negative thing about the stay. Otherwise, I would take this again another time, as it was good to the price, which is not cheap in general mening, but relatively cheap compared to other hotels in the area.
Overnattede 3 nætter i september 2023
Svar fra Stewart Campbell den 26. sep. 2023
Dear NickThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk ophold, med svømmehal ,restaurant, bar og fedt værelse
Overnattede 2 nætter i september 2022
Svar fra Stewart den 21. sep. 2022
Thank you for taking the time to rate Village Hotel Club Edinburgh. Your feedback is very much appreciated.

10/10 Fremragende

Carsten

Overnattede 1 nat i juli 2022
Svar fra Village Team den 20. jul. 2022
Dear Carsten, Thank you for this fantastic score 10/10, we're delighted to know how much you enjoyed your stay. Hope to see you back any time soon. Best wishes, Ana

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel!
Had an amazing 1 night stay with my girlfriend. Fast self check-in when we came and fast check-out as well when we left early in the morning! We will for sure come back!
Overnattede 1 nat i december 2019
Svar fra Ereen den 22. jan. 2020
Dear Guest! Thank you for your feedback! We are glad you have enjoyed your stay with us! We hope to welcome you back again soon! Many thanks!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2019
Svar fra Lilita den 29. apr. 2019
Thanks a lot for your great feedback. Looking forward to welcoming you back!

8/10 Udmærket

kathrine

Synes godt om: Rengøring, service og personale
Larmende aircondition men god mad
Dejligt ophold, men meget det lammede meget fra airconditionen, så enten kunne man ikke sove fordi den larmede eller også var det for varmt. Men morgenmaden var fin og service var helt okay få alt i alt så til enkelte overnatning er det et sted jeg ville besøge igen
Overnattede 1 nat i september 2018

10/10 Fremragende

Diane, Ruislip

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great family friendly hotel with pool and onsite Starbucks/reataurant.
Overnattede 3 nætter i maj 2024

6/10 Okay

Elaine

Rejste med partner
Synes ikke om: Rengøring
Tables in restaurant were sticky, not cleaned properly. Staff were helpful and friendly. Seating downstairs uncomfortable.
Overnattede 3 nætter i maj 2024

6/10 Okay

Daniel

I thought the breakfast was poor, the quality of the food and the selection. Also no water complimentary with the room.
Overnattede 3 nætter i maj 2024
Svar fra Stewart Campbell den 24. maj 2024
Dear DanielThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am very sad to read that some aspects of your stay fell short of your expectations, in particular our breakfast offering. Whilst this is not the usual feedback we receive, please be assured your feedback will be passed on to the relevant departments and used constructively and please also accept my personal apologies for any inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

8/10 Udmærket

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Hilary

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel rooms but not a lot of space
Overnattede 4 nætter i maj 2024
Svar fra Stewart Campbell den 8. maj 2024
Dear HilaryThank you for taking the time to complete this survey.I am pleased to read that overall you really enjoyed your stay with us. Thanks again and I truly hope to welcome you back again soon.Kindest regards,Stewart Campbell, General Manager

6/10 Okay

Josee

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I would not recommend this property to anyone who is looking for customer service of any kind or good night sleep. Only thing we enjoyed was access to Starbucks(staff their very kind) and pool. First off, you have to check yourself in on an ipad, the lady behind the desk didn't even greet us. All she did was hand us the machine so we could activate our own key once the machine told us what our room number was going to be. She did not tell us anything about the amenities in the hotel or pool hours. Secondly we also had to serve ourselves in the restaurant, the staff on that day had no clue how to do their job (nobody knew how to issue a refund, lady I gave my order too could not answer a single question about the menu without going to kitchen). The one man behind the bar refused to help me when I first got to the bar to place my order and clearly has issue with women as he took a man's order who approached the bar 2min after me. Third the staff do not smile and when you do ask them a question they honestly look inconvenienced by you. Finally the bed and pillows in our room where the most uncomfortable items we have ever slept on during our 7 day trip to G.B.
Overnattede 2 nætter i april 2024
Svar fra Stewart Campbell den 30. apr. 2024
Dear JoseeThank you for taking the time to write your review.I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively. Please also accept my personal apologies for the inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

10/10 Fremragende

Oi Yung

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place and more space room
Overnattede 1 nat i april 2024
Svar fra Stewart Campbell den 30. apr. 2024
Dear Oi YungThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Rebeka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay here, good location. Facilities very good. Food and drinks lovely! Would definitely recommend and return to stay again.
Overnattede 2 nætter i april 2024
Svar fra Stewart Campbell den 30. apr. 2024
Dear RebekaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

LUCY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were all wonderful, we liked the restaurant. Because this hotel is also a health club, guests can use the gym, large lap pool, sauna, steam room, and jacuzzi FOR ONLY $5 per day per room. We were also able to park close to the building in the handicap area. Hotels with a car park are hard to find in Edinburgh.
Overnattede 7 nætter i april 2024
Svar fra Stewart Campbell den 22. apr. 2024
Dear LucyThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 Udmærket

Tahira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

8/10 Udmærket

alexander, Christiansburg

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024

4/10 Dårligt

Graham

Rejste med familie og småbørn
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Had to leave a young child at my table to go to the bar each time I wanted to order food or drink because the poorly trained staff were too lazy to serve at tables. My starter and main came out together so I had to leave my child again to discuss with staff. It had to be sorted by me as I was made to pay in advance. Customer comes last in this place. Minimum effort by staff is the priority.
Overnattede 2 nætter i april 2024
Svar fra Stewart Campbell den 22. apr. 2024
Dear GrahamThank you for taking the time to write your review.I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively. Please also accept my personal apologies for the inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

4/10 Dårligt

Justin

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Disclaimer, my poor review is singular to my experience and isn't indicative of the Hotel in general. We didn't meet much of the staff and only stayed one night. We had booked two nights, but left pretty quick after the first night's experience. So, we were given a room that had a bathroom meant for people with disabilities. Maybe all the rooms are that way, I'm not sure. Our problem with our stay was because the drain was either clogged or closed off somehow. didn't notice because the shower floor is the whole bathroom floor in a disability bathroom but you still have a curtain blocking the view of the rest of the bathroom (also you just assume the water will go down the drain). So the whole bathroom flooded after one shower. I told the person at the front desk, she said she would have someone come take a look that night, but no one came. Possible they came after we fell asleep and left us alone, unsure. But we just decided to check out the next morning.
Overnattede 2 nætter i marts 2024
Svar fra Stewart Campbell den 22. apr. 2024
Dear JustinThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am very pleased that there was many parts of your stay that you really enjoyed. I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively and please also accept my personal apologies for any inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

6/10 Okay

Bethan Louise

Rejste med familie
Synes godt om: Faciliteter
We had to ask for the room to be cleaned.There was a fire alarm at night no staff explained what was going on and there was no head count. Potentially very dangerous for guests.
Overnattede 2 nætter i marts 2024
Svar fra Stewart Campbell den 1. apr. 2024
Dear Ms LouiseThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you enjoyed your recent stay with us. Thank you also for highlighting some improvements we can make to further enhance your experience for future stays with us. Please be assured your feedback will be taken onboard and used constructively.Thanks again and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

6/10 Okay

Scott

Overnattede 1 nat i marts 2024

8/10 Udmærket

Sneden

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Kris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great property. Clean and friendly. Women’s locker room could have been cleaner.
Overnattede 2 nætter i marts 2024
Svar fra Stewart Campbell den 14. mar. 2024
Dear KrisThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us. Thank you also for highlighting some improvements we can make to further enhance your experience for future stays with us. Please be assured your feedback will be taken onboard and used constructively.Thanks again and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Valerie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were polite and helpful
Overnattede 1 nat i marts 2024
Svar fra Stewart Campbell den 13. mar. 2024
Dea ValerieThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were welcoming and really friendly. 10 minutes drive into centre town Excellent facilities
Overnattede 1 nat i marts 2024
Svar fra Stewart Campbell den 6. mar. 2024
Dear LindaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel and Facilities good, only downside was rooms very hot at night.
Overnattede 1 nat i marts 2024
Svar fra Stewart Campbell den 4. mar. 2024
Dear MichaelThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Scott j crowe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fun & Good value
Great stay. Good value. Fun, energetic vibe. Great gym & pool
Overnattede 1 nat i februar 2024
Svar fra Stewart Campbell den 4. mar. 2024
Dear ScottThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Hamish

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

John

Overnattede 1 nat i februar 2024

10/10 Fremragende

Andy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Paul

Overnattede 1 nat i februar 2024

10/10 Fremragende

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Overnattede 2 nætter i februar 2024
Svar fra Stewart Campbell den 22. feb. 2024
Dear NicolaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel review
Weekend was lovely couldn’t fault anything, hotel was lovely, clean, staff were helpful . Everything what we needed was there
Overnattede 2 nætter i februar 2024
Svar fra Stewart Campbell den 22. feb. 2024
Dear VictoriaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Sophie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really great stay here, the hotel was clean and modern. Staff were very friendly and helpful during our stay. Bar for food and drinks was nice relaxed atmosphere. Starbucks in the lobby was a great addition! Bus stop right outside the hotel for links into the city center. Would definitely stay again here and recommend to all.
Overnattede 4 nætter i december 2023
Svar fra Stewart Campbell den 22. feb. 2024
Dear SophieThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

4/10 Dårligt

Pippa

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Cliff

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for parking on the edge of the city centre. Staff friendly and helpful
Overnattede 3 nætter i januar 2024
Svar fra Stewart Campbell den 22. feb. 2024
Dear PaulThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fremragende

Sarah

Overnattede 2 nætter i januar 2024

8/10 Udmærket

Zenon

Synes godt om: Rengøring, service og personale, værelsets komfort
A long weekend in Edinburgh. Fairly good base. Hotel was good but could with a little sprucing up in places. Good value breakfast
Overnattede 2 nætter i januar 2024
Svar fra Stewart Campbell den 4. mar. 2024
Dear ZenonThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 Udmærket

leonor

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

6/10 Okay

Michelle Frances

Overnattede 1 nat i januar 2024

10/10 Fremragende

Ailbhe

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Kurt

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Ian Michael

Overnattede 3 nætter i januar 2024

10/10 Fremragende

Sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Christmas/hogmanay stay
Friendly staff and easy to check in. Rooms are clean and comfortable. Tv signal was sorted quickly. Leisure facilities were very good. Bus connections to town were good. Local to supermarket and garage. Wi-Fi signal was also very good. Would definitely want to stay again.
Overnattede 8 nætter i december 2023
Svar fra Stewart Campbell den 22. feb. 2024
Dear SharonThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

4/10 Dårligt

Alex

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

4/10 Dårligt

Alex

Overnattede 1 nat i december 2023

10/10 Fremragende

Steven

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly when checking in. The room was modern, clean and comfortable. Very cool sports bar with a decent burger and pint. Also had use of the pool for a quick sauna and swim before checking out. A nice relaxing stay, no complaints at all.
Overnattede 1 nat i december 2023
Svar fra Stewart Campbell den 22. feb. 2024
Dear StevenThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

6/10 Okay

DM

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Ok enough to stay, terrible service.
It will take some improvement before I stay at the Village Hotel in Edinburgh again. You can tell that the Hotel management needs a lot of improvement as it fails to deliver on many of it's promises. Whilst the rooms were clean and modern enough, there weren't enough towels and the service was extremely poor, particularly in the bar and grill restaurant. It started poorly when we booked a reservation online for the restaurant only to be rudely told when we arrived that the online booking doesn't always work and they had no reservation. They then put us at the back of the restaurant almost as a way to forget about us. It took 25min before they came to take the order with many items not available on the menu. After another 45min, the food arrived and was terrible; bland tastes and meats were cooked dry. They failed to bring all the food on time and even omitted some items with certian dishes. When we requested the items, it was met with a huff as if we were being a nuisance. We were asked to leave the restaurant at 9.30pm because we had young kids, which their alcohol licence prohibited, although they hadn't brought our desserts yet. Absolutely, atrocious service. Avoid the restaurant.
Overnattede 4 nætter i december 2023