Hoteller nær Eau d'Heure-søen

"Nice surroundings (lake) resort new and in great shape"

"Difficult to say if this is a hotel or a restaurant with rooms. For us it was the last. Very nice place with beautiful outside area. But we stayed 5 nights, and the whole hotel is closed untill 16.00 everyday. You have to give in your key to get cleaning, and can not get it before 16.00. The pool is also closed. So if you want your room and the pool, you will not ger cleaning. In our view the staff is very friendly, but need better management, so they need to know what to do and when. There is...

"Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...