Kasinohoteller i East St. Louis

"Staff admitted to a broken elevator and expected me as a 72 year-old man to lug a 45+ pound suitcase to the king room we reserved. They offered a two queen bed room on the first floor which I considered a downgrade but they considered an upgrade. Really? We registered our dissatisfaction and said we'd check out early the next morning and not stay the remaining 3 nights. When checking out I asked how to get a refund for the remaining unused nights and the hotel said to get with Expedia. We did,...

"Well-appointed and stylish apartment! Great access to fun places in Soulard. "

"The host made sure that I had everything I needed and was very friendly in correspondence. The house was cozy and comfortable. I would definitely stay again. "

"Great location and comfortable stay!"

"I stayed with my children and we had a great experience."

"The room was nice and big . The only complaint I got is the microwave the door was broken and water was coming through the windowsill when it rained. And I was told, maintenance was coming multiple times to fix everything.But nobody showed up."

"Check in took a very long time. Staff seemed confused and struggled with the computer. Upon check out, I realized that I left some clothes hanging in the closet in the room. I messaged the hotel. No response. I called the hotel, he took my info and said he'd call back. That was five days ago-no response. For me the mattress and pillows can make or break a hotel experience, and although this hotel was about average in most ways, the bed was truly the most uncomfortable bed I've ever slept in. I...