Hoteller i East Layton

"On entry to the property it was shabby and untidy but that was nothing compared to the room we were given. Room 5 is large with both a double and single bed. . Bed linen was clean. One throw over the single bed was stained as was one cushion and the half hanging curtains. There was dust on both the black headboards of the beds. Thick dust on the skirting boards. Bits on the stained carpet. Mould on the wall under the bay window. Dust on the clothes rail. The most enormous hanging cobweb over the...

"Very good Very friendly people "

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"A warm welcome from all staff for us ( & our Dalmatian who was spoilt rotten!). Food superb and room clean & cosy. Easy beautiful walks on the doorstep. Perfect! "

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"The place is iconic and is a realistic representation of a Dales Coaching Inn. Situation is bleak sat in the middle of miles of rough Yorkshire Moors."

"Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit"

"On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

"The only downside was breakfast only one staff member to take order and cook as well which meant the self service area was not restocked so there was no juice or cutlery left so had to improvise. Area very small had to move table backwards and forwards to get legs under table from both sides. Long wait for breakfast and only one piece of toast would be better with 2. Plus side excellent coffee machine fresh coffee flavoured syrups and able to choose type of coffee. Bar well equipped friendly...

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"Dirty and horrible"

"Bathrooms need a revamp. Looking outdated and tired"

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Very clean good reception on arrival wonderful breakfast evening meals were also very good and plenty of choice comfortuble beds all in all I would recommend this place good value for money"

"Lovely hotel for a reasonable price"

"Excellent for what is intended - a comfy stopover, friendly staff, and no frills"

"Room was basic windows where filthy on inside ,music very very loud,no breakfast rubbish"

"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."