Hoteller i Earth City

"Staff were grouchy whole time. Multiple times a day I had to get my room key re-set because it kept not working. Two people walked into our room so they double booked our room. Lied to us about early check in times, 3 times. Said we can do late check out and then changed our key door locks again. Again, multiple times had to reset room keys. Not one apology from staff. Also noticed they had a customer complaint on speaker phone at the front desk with others standing around and they ask them for...

"staff is friendly!"

"everything was clean; breakfast was good. close to intertate"

"Decent"

"The room looked clean but in the middle of the night i woke up to a small bug crawling on my pillow. And i have bug bites on my arm."

"The staff was friendly. The hotel was very clean . My pet was welcomed."

"Air conditioner didn't work the best and the pool wasn't unlocked at 9am when I went down to take a swim. Not very soundproof so bring earplugs. The breakfast had no protein options other than the sausage in the gravy. Halls smelled funny. The staff was nice. Check in was easy. The bed was comfortable."

"So toilets are so low they are toddler height-do a deep knee bend to sit down. The tv is 50 channel selection of direct tv but only a few actually transmit -finally figured out on my 2nd day if you turn the tv off then on again you can get the channel to transmit video-otherwise it says it only transmits audio-so changing channels and getting video transmission meant turning it off and on. Third, the beds are very soft so no support-back was hurting after the first night and it was a challenge...

"No pool and no Wi-Fi no coffee the 1st 15 minutes in the breakfast area no station covering the Cardinal Brewer game"

"Poor Quality Bed, Sheets, Linens and Towels. Room was big and clean but the Bed, Mattress and Pillow were rugged, old and were not fresh."

"My room was clean and comfortable. All staff including the shuttle staff were professional and welcoming. I had to stay at this establishment because my flight was canceled. I made a great choice!"

"Good hotel near the airport. Shuttle was super easy to use and staff was very friendly."

"Staff was very helpful and welcoming. The complimentary breakfast was fresh and very good."

"very nice and clean room, breakfast selection was very nice, the staff was very courteous and professional. We will stay there again. "

"Well recommended"

"Staff was superior. Breakfast was delicious! Pool was a little small and over crowded, but stay was great"

"Nice quiet"

"We stayed here after a show at the Muny. It was the perfect location. Our room was huge, clean, and comfortable. I will definitely stay here again."

"Amazing! Will be staying again when in town"