Thank you so much for your positive feedback! We are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for your feedback! We will work harder at cleaning, as we do pride ourselves on that. We are also undergoing renovations soon to update the building. We actually do find the area safe as at night there is little to no foot traffic as we are on the edge of Duncan surrounded by businesses that close at night. We also have security cameras all around the outside and inside, and someone at the front desk all night, as well as access restricted to guests after 11pm.

Thank you for your feedback! We will be undergoing a reservation soon to update the property. We hope to see you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for you feedback! We look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We hope you enjoyed your stay and look forward to seeing you again.

Thank you for your feedback! We are glad you enjoyed your stay and we look forward to seeing you again.

Thank you for your feedback! We will be undergoing renovations soon in order to update the building and rooms. We make room cleanliness our number one priority and we do all necessary day-to-day maintenance in advance of said renovation. We are sorry that you did not see that during your stay. We are also sorry you had to cut your stay with us short. Best wishes in the future.

Thank you for your feedback! We will be undergoing renovations soon to update the building, and we will endeavor to provide you with excellent service. We look forward to seeing you again.

Thank you for your feedback! We hope you enjoyed your stay and hope to see you again.

Thank you for your feedback! We would like to know what we could do better the next time to make your stay more enjoyable.

Thank you for your feedback! We will be undergoing a renovation soon and hope to show off the improvements when you return.

Thank you for your feedback! We enjoyed having you here and look forward to seeing you again.

Thank you for your feedback! We have cameras all around the building for security, but we cannot accept liability for what happens to someone's vehicle in an open parking lot which is fairly standard for any business. We will be undergoing renovations soon and will be adding an elevator at that time. If there is ever an issue with the cleanliness of the rooms or hotel we would hope you would immediately bring that to the attention of the front desk so that it can be immediately remedied. We strive to make cleanliness of the rooms a top priority, and rarely have any issues with that.

Thank you for you feedback. We are sorry that you found the beds uncomfortable.

Thank you for your feedback! We are glad you enjoyed your stay, and look forward to seeing you again.

Thank you for your feedback! We will look into the issue with the toilet. In addition, we do have someone at the front desk all night, so if you ever do experience excessive noise from other guests, if you let us know we can deal with it immediately.

Thank you for your feedback! We will be getting a renovation soon that should address the exterior of the hotel and we look forward to showing it off to you.

Thank you for your feedback! We will be undergoing renovations soon to update the building and parking lot as well as adding an elevator. Although the side door is open at nighttime to allow guests access in and out of the hotel, every other door is locked and you cannot get into the main part of the hotel without a keycard. We also have cameras all around the building as well as someone at the front desk all night to monitor access to the hotel. Hopefully this addresses your concerns and we look forward to seeing you again.

Thank you for your feedback! We will be undergoing renovations to update the hotel and noise abatement is part of the plan. We look forward to showing it off to you in the future.

Thank you for your feedback! We will be undergoing renovations soon and the restaurant side will be completely redone and reopened with brand new rooms. We look forward to showing it off to you in the future.

Thank you for your feedback! We are sorry that you had a negative experience. We would have liked to be able to do more for you, and would have done so if some of these concerns could have been raised with us at the time. Unfortunately, there is not much we can do about insects coming into the rooms from outside except for dealing with it as it happens. We do pride ourselves on cleanliness, and wish you would have brought those concerns about the cleanliness of the hotel to our attention at the time so we could have remedied them. We do have a continental breakfast with cold cereal, yogurt, cereal bars, fruit cups, juice, coffee and tea, and if this is not satisfactory, we also are happy to make breakfast recommendations. Finally, when you do book through a third party, we are limited as to what we can do in terms of refunds or discounts. Next time, book directly and we will have more flexibility on what we can do.

Thank you for your feedback! We will work on cleaning up the outside of the hotel better.

Thank you for your feedback. We will be undergoing renovations soon and can't wait to show you the improvements. We will work at cleaning up the building and grounds and thank you for bringing it to our attention.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We will be undergoing reservations soon and look forward to showing them off to you.

Thank you for you feedback! We look forward to seeing you again.

Thank you for your feedback! Please let us know how we may improve so that you can enjoy your next stay.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback. We apologize once again for the noise and we will be working on managing that better. We will also be undergoing renovations soon including the parking lot and hope to show you the improvements when we see you again.

Thank you for your feedback! We are glad you enjoyed the upgrade and look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We will be undergoing renovations soon and look forward to showing you the improvements when we see you again.

We apologize for your experience. We did have someone at the desk all night, and if you had let us know about the noise issues, we would have addressed it immediately. Hopefully we will see you again and make your next experience better.

Thank you for your feedback! We will be undergoing renovations soon and look forward to showing them off to you when they are done.

Thank you for your feedback! We look forward to seeing you again.

Thank you so much for your feedback! We are glad you had a positive experience and we look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We are glad you enjoyed your stay with us and we look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We are sorry you did not enjoy your stay. We do our best to keep things clean here and we will definitely continue to work hard at it. The hallways are definitely cleaned regularly. This hotel is safe. We are not in the "crack" part of town. We have cameras inside and outside, deadbolts on the doors, one entrance into the hotel, and very little foot traffic at night as there are no other businesses open at night or residential areas close by. We are sorry if you did not like the breakfast selection, but it is a continental breakfast, and we are more limited then we would like as we have no kitchen here. Once the restaurant is renovated and reopened, we will be able to provide more options. And for the sink, we would have gladly switched rooms or checked on the sink, but once the problem was reported your husband left before we could offer a solution, and we are not allowed to just go in the room without your permission or your presence. We hope you have better experiences going forward.

Thank you for your feedback. We apologize that the hotel was not up to your expectation. The brand standard for cleaning the rooms during a stay is every three days and you can always request more service at the front desk. We do try to mop the hallway tiles every day, unfortunately we do get a lot of traffic sometimes and they become dirty soon after we clean them. We do try to deep clean the carpets as often as we can, and if you let as know which room you were in, we can immediately address that. We can also guarantee that we change the bed linens after every stay to freshly laundered ones. Please remember that during your stay if you have specific complaints or issues please bring them up to the front desk so that we can address them while you are here and make your stay a more pleasant one. We can do anything from more service in the room to changing rooms to a more satisfactory one. We look forward to you staying with us again so we can make your next stay a pleasant experience.

Thank you for your feedback! We are glad we were able to be helpful. We look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.

Thank you for your feedback! We look forward to seeing you again.