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Anmeldelser af Hampton Inn Dubuque

2.5 out of 5
Hampton Inn Dubuque
3434 Dodge St, Dubuque, IA

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 547 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 311 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 78 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Terry

Everything was fine EXCEPT the lighting was so dim in the room I couldn't see anything. I would not like to stay in such a room again.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Beth J, Lincoln

Overnattede 1 nat i april 2024

10/10 Fremragende

Gregory, APPLETON

Overnattede 2 nætter i april 2024

8/10 Udmærket

Greg

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Rengøring
1.The mini fridge had an old, dried spill of something that hadn't been cleaned. I had to clean the mini fridge before I used it. 2. The shower and bathroom were so dirty that my wife was very upset. I had to clean them before she felt comfortable enough to use the bathroom. There was long, black hair dried onto the shower walls.There was medium length blonde hair and a barrette with blonde hair on the floor under the sink. There was black and blonde pubic hair on the floor by the toilet.
Overnattede 1 nat i april 2024
Svar fra GM den 13. apr. 2024
Thank you for staying with us, I am sorry to hear that you had cleaning issues with your room, I will pass this information on to my housekeeping dept to let them know of your concerns.

4/10 Dårligt

Dyon

Rejste med familie, Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Upon arrival the first light we turned on was burnt out, window shades did not work and when we asked the staff about it they knew the room before asking for it . Tells me that staff knew the shades didn't work and failed to fix before renting the room. Smoke alarm went off three times??? I will not be back.
Overnattede 2 nætter i marts 2024
Svar fra GM den 9. apr. 2024
Thank you for staying with us, I am sorry to hear about the issues you had with your room. the motor in the shades is non repairable but we are waiting on the new motors.

8/10 Udmærket

Elisabeth

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff and clean overall.
Overnattede 1 nat i marts 2024
Svar fra GM den 31. mar. 2024
Thank you for staying with us, we hope to see you again soon.

8/10 Udmærket

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The motel was clean and convient for our travel
Overnattede 1 nat i marts 2024
Svar fra GM den 25. mar. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Udmærket

Michele

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beds very comfy.
Overnattede 2 nætter i marts 2024
Svar fra GM den 25. mar. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Udmærket

Gary

Overnattede 1 nat i marts 2024
Svar fra GM den 31. mar. 2024
Thank you for staying with us, we hope to see you again soon.

10/10 Fremragende

DeAnn

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra gm den 12. mar. 2024
Thank you for staying with us! Hope to have you back again soon.

8/10 Udmærket

Elisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was a track team there and the boys were very loud by the elevator. It only got quiet at 11pm. The breakfast bar was okay but a lot of the food was cold or gone because of the track team.
Overnattede 1 nat i februar 2024
Svar fra gm den 12. mar. 2024
Thank you for staying with us! Hope to have you back again soon.

10/10 Fremragende

jerrad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is great. Nice rooms. Good shower, and the bed was like a cloud. In my former job i slept in a ton of hotels. And the bed is everything!
Overnattede 1 nat i februar 2024
Svar fra gm den 12. mar. 2024
Thank you for staying with us! Hope to have you back again soon.

6/10 Okay

Tim

Rejste med familie
Noisy
Overnattede 3 nætter i februar 2024
Svar fra gm den 12. mar. 2024
Thank you for staying with us! Hope to have you back again soon.

10/10 Fremragende

Derek

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The people that designed or remodeled this hotel thought of many little things that other hotels did or do not. An automatic built in night light in the bathroom - genius. A coat rack on the wall - genius. The lamps with built in USB charger - brilliant. The multi position shower head - often installed but useless but not here - Awesome. The decor was modern yet comforting. The welcome on the TV screen was fantastic. The ability to log into MY streaming services was great, (you just need YouTube TV and not just YouTube). The mattresses were middle of the road. Not too firm and not too plush. Pillows are always a guest preference and we brought our own. Will be staying here again in December. See you then!
Overnattede 1 nat i februar 2024
Svar fra gm den 12. mar. 2024
Thank you for staying with us! Hope to have you back again soon.

10/10 Fremragende

Michael

Rejste med familie og småbørn, Rejste med kæledyr
Staff was very accommodating, the facility was clean.
Overnattede 2 nætter i februar 2024
Svar fra gm den 12. mar. 2024
Thank you for staying with us! Hope to have you back again soon!

10/10 Fremragende

Dawn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, pet friendly, nice updated rooms, good breakfast!
Overnattede 2 nætter i februar 2024
Svar fra Carol den 7. feb. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Jean

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its around a bunch of stores
Overnattede 1 nat i februar 2024
Svar fra Carol den 7. feb. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Joanne, Dubuque

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Carol den 7. feb. 2024
Thank you for staying with us. Hope to see you again soon.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Everything about our stay at the Hampton Inn was good except the breakfast wasn’t quite as good as it usually is
Overnattede 1 nat i januar 2024
Svar fra Carol den 23. jan. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking lot surrounds the hotel (unfortenately close spots are reserved for diamond memebership. Otherwise nice property. Well kept. Staff was very nice
Overnattede 1 nat i januar 2024
Svar fra Carol den 22. jan. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Carol den 17. jan. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Udmærket

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Carol den 15. jan. 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Fremragende

Jeff

Overnattede 1 nat i januar 2024
Svar fra Carol den 29. jan. 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Fremragende

Neema

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Carol den 10. jan. 2024
Thank you for staying with us, Hope to see you again soon.

6/10 Okay

Beth

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The bathroom needed some attending too. The floor definitely needed swept. There was hair in the shower and on the drain. The conditioner was out in the shower. The rest of the hotel room was clean.
Overnattede 1 nat i januar 2024
Svar fra Carol den 10. jan. 2024
Thank you for staying with us, Hope to see you again soon. I will let housekeeping know of your concern.

10/10 Fremragende

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Carol den 10. jan. 2024
Thank you for staying with us, Hope to see you again soon.

10/10 Fremragende

Lynn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Carol den 5. jan. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Cheryl

Overnattede 1 nat i december 2023
Svar fra Carol den 22. jan. 2024
Thank you for staying with us, We hope to see you again soon.

10/10 Fremragende

Cissa

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Carol den 19. dec. 2023
Thank you for staying with us, Hope you enjoyed your stay

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 1 nat i december 2023
Svar fra Carol den 19. dec. 2023
Thank you for staying with us, Hope you enjoyed your stay

10/10 Fremragende

Darrel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Carol den 19. dec. 2023
Thank you for staying with us, Hope to see ypou again soon

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean
Overnattede 1 nat i november 2023
Svar fra Carol den 4. dec. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Udmærket

Connie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel - bed needs replaced - hump in the middle. Kleenex and conditioner were empty.
Overnattede 1 nat i november 2023
Svar fra Carol den 4. dec. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

KENNETH, Portage

Overnattede 1 nat i november 2023
Svar fra Carol den 19. dec. 2023
Thank you for staying with us, Hope you enjoyed your stay

8/10 Udmærket

Nathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not much parking, but nice.
The hotel was located right in the middle of a shopping area, not a whole lot of parking. It's convenient for walking to get things nearby though. There were several restaurants, shops, and a Target nearby. The interior appears to have been newly redone. The room was nice, with a comfortable bed and large new TV with several options for streaming as well as live TV. The bathroom had soap/shampoo/conditioner in bottles attached to the wall, instead of individual disposable bottles. We didn't eat breakfast here, so can't comment on that.
Overnattede 1 nat i november 2023
Svar fra Carol den 13. nov. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really comfortable with some glitches
The rooms were clean, and in general we were very comfortable, but there were some problems When we got there, the receptionist was excellent but when we got to the second floor, they were piles of towels everywhere you had to walk around. I’ve never seen anything like it. We were literally stepping over things to get into our room. It was depressing for as much as we payed for the room. Once we got in the room everything was as expected, super clean and updated. There was a lightbulb out which animal itself is not a big deal. When we called to get a replacement lightbulb the front desk person walked into our room as we were leaving. I was horrified. I think she knocked but the door turns immediately. I don’t know what she was thinking, but we made the call from the room. I think she felt bad and apologized. The shampoo is out in the tub, but that’s about it. No biggie. You clearly need a different way to do things because this was a Saturday evening, prime time. Also, you should know they were scratches along the nice clean wall up and down the hallway that lined up with that housekeeping cart. There clearly needs to be a different system in place and some guidance. Not what I expect from a Hilton for what we paid. But again I was impressed with how nice the room was how comfortable we were.
Overnattede 1 nat i november 2023
Svar fra Carol den 4. dec. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Udmærket

Nick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stay was pleasant. Only complaint being the bathroom door didn’t shut completely
Overnattede 1 nat i november 2023
Svar fra Carol den 4. dec. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Udmærket

Miguel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Carol den 13. nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Joseph A

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location great service abd staff
Overnattede 1 nat i november 2023
Svar fra Carol den 11. nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Don

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Carol den 8. nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Carol den 8. nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Carol den 6. nov. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Stayed here before for location and all the good aspects of a hotel but this breakfast was undercooked and inedible.
Overnattede 1 nat i november 2023
Svar fra Carol den 4. nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Terry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room. Great breakfast.
Overnattede 2 nætter i oktober 2023
Svar fra Carol den 4. nov. 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This is our second time staying at this Hampton Inn in Dubuque, and we were not disappointed. Very nice, quiet hotel. Staff are helpful and friendly, and the room is clean. Solid breakfast too!
Overnattede 1 nat i oktober 2023
Svar fra Carol den 28. okt. 2023
Thank you for staying with us! Hope to have you back again soon,

10/10 Fremragende

James

Overnattede 1 nat i oktober 2023
Svar fra Carol den 4. dec. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 Udmærket

Kirk

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
EV charging needed.
I have been staying at this hotel since it first opened and have stayed many times. What concerned me most was the cleanliness of the main areas such as the elevator, the steps, hallways, and piles of dirty linens left untouched in the hallways. The rooms themselves were clean but were only serviced every other day and I believe it was because of management issues and staff not able to keep up. Overall pleasant stay. I'll rebook in the future, but this was not the high Hampton Inn standards that I have known staying here and others throughout the country. I gave a low rating for environment because I would like to see electrical car chargers available. No other branded hotel in Dubuque, Iowa has one and would be most beneficial to guests and the Hampton Inn.
Overnattede 3 nætter i oktober 2023
Svar fra Carol den 23. okt. 2023
Thank you for staying with us. Hope to have you back soon.

10/10 Fremragende

YOLANDA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Carol den 23. okt. 2023
Thank you for staying with us. Hope to have you back soon.

10/10 Fremragende

vanessa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were here for a 2 night stay. The hot breakfast and coffee bar were awesome to wake up to. I loved how clean the room looked. It was one of the reasons I picked this hotel, from their website pictures of the room. Exactly as pictured. Overall excellent experience
Overnattede 2 nætter i oktober 2023
Svar fra Carol den 23. okt. 2023
Thank you for staying with us. Hope to have you back soon.

2/10 Forfærdeligt

Lucrezia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Carol den 16. okt. 2023
Thank you for staying with us! Hope to have you back again soon,