10/10 Fremragende
Ahmet
Rejste med familie
2. aug. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding!
Rixos as we know it! We had again a wonderful experience at Rixos, this time at the Palm Dubai. I'll like to start with what makes an experience great - staff. Very kindly, helpful, experiences, customer caring staff. All staff from check-in, room service, cleaning team, in-hotel restaurant service staff, pool, Rixy club, etc. demonstrated a very high customer service level. They went over and beyond to help make our stay enjoyable.
We highly recommend this hotel for anyone visiting Dubai and wants an all-inclusive, high-standard resort experience.
We started with an upgrade of our room, from garden view to sea view at fifth floor. Entering a room with all sanitized, welcome basket etc. A note is that all various things in the welcome basket tasted very good.
All facilities were with high standard, all food and drinks in the all-inclusive package was with a very good quality. Breakfast, lunch and dinner with a good variety during the week we stayed. We also tried the A la carte restaurants included in our all-inclusive package with both the Steakhouse and the Italian restaurants being outstanding.
Pools had a good size, including adult only pool, and Rixy club for kids had plenty of options for kids. One little recommendation would be to change waterslides in the kid’s pool. It is ok, but very simple.
Thanks to everyone at Rixos the Palm Dubai to make our stay being outstanding.
Ahmet
Overnattede 6 nætter i juli 2021