Hotel i Downtown Pigeon Forge, Pigeon Forge

"The staff were very helpful, when we called for an extra blanket they brought it almost immediately!"

"The room was exceptionally clean and comfortable. We were close to restaurants and shopping. The pool was great and the breakfast was good."

"Hotel location right in the heart of activities in Pigeon Forge. Tile flooring throughout, no crunchy carpeting. This is a bit older hotel, staff are upgrading all of the rooms."

"Housekeeping took asking 3times to get towels"

"WiFi is not working at all in the room. We have to open the door and come outside to connect it, once you inside it’s disconnected . I have compliant and no action taken. Room cleanliness also not good. Breakfast is ok."

"Our stay here was very nice for our five days stay. The room was clean and cozy. The bed was very comfortable, I have back problems and it didn’t hurt my back. I wasn’t feeling well prior to the day we checked in and I became worse the day after we arrived. The room was quiet enough for me to get the rest I needed. The staff was very friendly and housekeeping was great. Our housekeeper daily checked and restocked our needs. The property was very nice and the outdoor/indoor pools with a hot tub...

"Great!!!!"

"A family, kid friendly resort with great amenities! The cabin room was super cute for kids! Higher floors are best if looking for a mountain view. The pools, and water slides are great for kids. I liked that the entrance to the pool area was only through the inside of the building. All food options were great, and family budget friendly! The ReFuel coffee shop onsite was a plus! Resort is within a short walking distance to amusements, a restaurant, and the Island. Overall I was pleased. DJ,...

"Rooms were ok, we had huge gap in our door. Our TV broke and maintenance came and fixed it and left a mess for us to clean up. Loved the pool, very family friendly. Parking is horrible! Not enough spaces had to park in other companies lots at night."

"This hotel is very centrally located, right on a busy and noisy corner, which can make the stay feel a bit hectic at times. The room itself was decent but somewhat worn and in need of a refresh. While I can’t comment on the indoor pool, the outdoor pool was unfortunately empty during our stay, and the next day it was covered with a tarp. Breakfast was available as advertised, but it required some caution. We noticed that many items in the fridge, especially the yogurt, were past their...

"They are finally getting all the rooms remodeled!!"

"Morgenmad er ikke rigtigt med. Man får godt nok en kupon til pandekagehuset der ligger ved siden af, men her kan man kun få 3 pandekager gratis. Buffet koster ekstra. Skal man have juice koster det ekstra. Hver morgen kl 4:10 kommer der en skraldevogn og vækker alle der bord modsat hovedvejen. Generelt kan man høre alt ud gennem de meget utætte altandøre. Deposition kræves men alle værelser vi havde havde skader så man skulle igennem værelserne med kamera og receptionen. "

"Great stay"

"Clean room and helpful staff! Close to all activities"