Hoteller nær Downing Gross Cultural Arts Center

"U get what ur paid for ….. good thing abt it wasn’t no bugs n everything works .. just bring ur own blanks cuz the sheets was dirty"

"I found that there was a leak on the bathroom floor because when I walked in I slipped. I immediately notified the front desk and they sent someone to confirm that there was a leak but I was told there were no other rooms available. I asked for a refund so I can go to another hotel but was told no refunds were allowed. Very disappointing. My guest and I safety was in danger the entire weekend."

"Need to upgrade rooms on 1st floor. The faucet in the bathroom was loose and about to fall off. We spent the first night in a room that was 78 degrees. They could not move us and maintenance was not there until the morning. It was a horrible night with outside temps 96-100 degrees."

"Family with teenager traveling for leisure is ok. Front Desk was helpful. Would recommend they invest in some deep carpet cleaning for the rooms, hallways, & elevators. Also would recommend they invest in some sofa bed stain cleaning. Other than that for a one night stay is ok."

"This place served its purpose. Not our usual accommodations but it was last minute. Air conditioning worked well, it was over 100^ outside during our stay. Not a great area, away from all the shopping. The continental breakfast was a joke, it literally was served at the front door next to the check-in lobby. Needless to say, we didn’t partake. It was quiet and a fast check out. We had a king size bed and there were 3 couch size pillows to use that were nearly as hard as rocks, couldn’t use them."

"Check in was very fast and efficient, staff was very friendly and helpful throughout the whole place, rooms were clean will come back and stay."

"The hotel is at a perfect location in downtown Hampton and is pretty clean. However, my room #404 never got colder than 80 degrees. I went to the front desk 3 times to make them aware of this issue and all three times was told maintenance would go up and fix it. The 3rd time, they even personally called me and said they went up to the room and it was cooling down, but when I got up there after seeing the fireworks, the room was at 81 degrees. It was very uncomfortable to sleep here, and I would...

"They had smoking rooms and non-smoking rooms we went into the smoking first and it looked like they threw the box springs in mud and just put them back in the room. We went to the non-smoking room on one bed obvious dog hair all over I have pictures and the other bed had been used. If I didn't have to give any stars they would have got zero. Unless you are absolutely desperate no matter of fact sleep outside."

"I like how friendly the staff is honestly and how close the shops are across the street"

"Awesome! Well worth it and will be visiting again."

"The room was not cleaned, there were stains and food debris on the sheets, clear signs of bedbugs being present, all metal surfaces were rusted over, the mattresses were damp and sticky, the "staff" was a video kiosk that connected to a call center. Even after not staying in the room at all, and alerting the "staff" of all the issues and that I wanted to cancel my stay (I wasn't in the room for more than 10 minutes before deciding to leave) they refused to refund my money unless they showed me...

"Suites are spacious. Front desk was very gracious and friendly. After a very long travel day, check in and out could not have gone smoother."

"Outside smells bad. Noisy neighbors middle of the night. Loiters outside during the day. You get what you pay for. Won’t be back here again"

"If you’re on a budget then suck it up and use them but be prepared for hardship. It smells like smoke and urine. No overnight room service for towels or etc. Breakfast is sad. Not recommended for families or children young in age. They will do their best to make things work. Pool needs to be cleaned. Otherwise housekeeping staff is fantastic!!!"

"Pænt hotel, meget søde og hjælpsomt personale. Vi var der 1 nat og jan sagtens komme tilbage."

"The room and shower area are compact but have been renovated and are easy to use. The refrigerator is on the larger side and convenient. There is no hair conditioner provided. (Left behind by mistake?) It would be nice to have paper available."

"The ac was strong and worked well. I enjoyed the stay. Looks shabby on the outside but it’s a good hotel I’m pleased. Shower was a little tiny but nonetheless for the price sooo worth it."

"The room was totally gross. I wouldn’t even recommend for a one night stay honestly. staff were amazing though and very sweet. rooms definitely need an upgrade though and standard cleaning protocol should be followed."

"The hotel is dated but the staff was very friendly and so helpful"