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Anmeldelser af Microtel Inn & Suites by Wyndham Dover

2 out of 5
Microtel Inn & Suites by Wyndham Dover
31 Webb Pl, Dover, NH

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 398 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 350 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 145 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 59 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 48 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

robert

Staff was slow and seemed not to I understand how to check in patron. Card keys were constantly failing to operate Staff were never at the desk. Always had to ring the bell Staff accents were so heavy and difficult to understand I will never Use this brand again!!
Overnattede 2 nætter i maj 2024
Svar fra Max den 19. maj 2024
Apologies for any inconvenience during our busy weekend; our staff had extra tasks to attend to. We've already ordered new locks for all rooms to address the lock issues. Moving forward, we'll prioritize training our team to ensure faster check-ins and check-outs. Thank you for your feedback, and we look forward to welcoming you back in the future!Thank you

4/10 Dårligt

Heather

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel staff was nice and accommodating but the hotel was dirty and smelled like cigarette badly. One of our rooms needed to be moved because the smell of cigarette smoke was so overpowering we could not breathe. And the hotel obviously knew the property was smelly because they had the hallway windows open. The carpets throughout the property were absolutely filthy. I would never stay here again.
Overnattede 1 nat i maj 2024
Svar fra Max den 19. maj 2024
Apologies for any inconvenience during our busy weekend. We're currently addressing the carpet issue and have plans to replace it soon. Hallways windows were open to dry the carpet cleaning we did. Thank you for your feedback, and we look forward to welcoming you back in the future!

10/10 Fremragende

Dorothea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Manager was there to help with anything one might need help with.
Overnattede 4 nætter i maj 2024
Svar fra Max den 14. maj 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

4/10 Dårligt

Marilyn, South Ozone Park

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Max den 9. maj 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards.

8/10 Udmærket

George

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok accommodations friendly staff. They did not clean the room every day. The breakfast was very poor.
Overnattede 8 nætter i april 2024
Svar fra Max den 1. maj 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Fremragende

Ronald

Overnattede 2 nætter i april 2024
Svar fra Max den 19. maj 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Udmærket

Kristen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great for the price.
Overnattede 1 nat i april 2024
Svar fra Max den 1. maj 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

2/10 Forfærdeligt

Earl

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Gloria

Synes godt om: Service og personale
Synes ikke om: Rengøring
Receptionist friendly and helpful. Can’t get the air conditioner or heat to work. I can smell food cooking somewhere…
Overnattede 1 nat i april 2024
Svar fra Max den 19. apr. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

2/10 Forfærdeligt

Caroline

Overnattede 4 nætter i marts 2024

10/10 Fremragende

Cindy

Overnattede 1 nat i april 2024
Svar fra Max den 1. maj 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

2/10 Forfærdeligt

Beck, Chattanooga

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Max den 11. apr. 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards for the benefit of future guests.

8/10 Udmærket

Shannon

Overnattede 1 nat i februar 2024
Svar fra Max den 18. maj 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check
Overnattede 10 nætter i marts 2024
Svar fra Max den 31. mar. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

8/10 Udmærket

Barbara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice quiet rooms. Hotel smelled of cigarette smoke in lobby. 😫
Overnattede 1 nat i marts 2024
Svar fra Max den 31. mar. 2024
Thank you for choosing to stay with us. We will work on our hotel smoking policies. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnight stay Staff very nice and professional.
Overnattede 1 nat i marts 2024
Svar fra Max den 25. mar. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

2/10 Forfærdeligt

Karen

Overnattede 1 nat i marts 2024
Svar fra Max den 11. apr. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

2/10 Forfærdeligt

Kelley

Rejste med kæledyr
Synes ikke om: Service og personale, faciliteter
Rigid, hostile attitude about fees , made the stay uncomfortable
Overnattede 1 nat i marts 2024
Svar fra Max den 19. mar. 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards for the benefit of future guests.

8/10 Udmærket

Jessica

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Debería tener en las habitaciones microonda y neveras pequeñas para no ir hasta abajo ..lo demás bien
Overnattede 2 nætter i marts 2024
Svar fra Max den 14. mar. 2024
Gracias por elegir quedarse con nosotros. Actualizaremos nuestras habitaciones con refrigerador y microondas el próximo mes. ¡Apreciamos su reseña y esperamos darle la bienvenida nuevamente en el futuro!

2/10 Forfærdeligt

Jeanne

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter
I will never go back there again
Overnattede 2 nætter i marts 2024
Svar fra max den 13. mar. 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards for the benefit of future guests.

4/10 Dårligt

Leslie

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property was a disappointment as I stayed at other properties locally. The price is right for a quick overnight no frills stay. The property is branded but doesn't have the professionalism you would see from a Hilton or Marriott property. Wyndham standards for franchisees have truly fallen. Upon check in. The front desk agent, possibly hotelier treated the process as if he was a doorman to an exclusive club. His demeanor was very friendly but more party like. He explained that because I booked via Expedia. He needed a $150 deposit. But if I didn't book third party then s deposit wasn't needed. I agreed to this umforeseen circumstance. He then went into a special on how once we check out. The hotel releases the deposit but banks take up to 10 days to release. He continued on how people left bad reviews and personally came to the property to get thier money back. Upon arriving to the room. Everything looked exceptional for the price. The room was outdated and reminded me of pre 2010 Marriott. Everything looked clean until we went into the bathroom. The har dryer area was covered in cut facial hair while the shower was filled with the previous guest hair. Yuck The following morning we woke to the sound of a man talking !loudly in the hallway 7:15 am Sunday. He was looking out the window at the end of the hallway waving to someone below yelling. Well at least there was free breakfast which in these instances I call " breadfast". Essentially muffin, bagel. Toast.
Overnattede 1 nat i marts 2024
Svar fra Max den 10. mar. 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards for the benefit of future guests.

10/10 Fremragende

Chris

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Reasonable price for room and Starbucks next door if do not like the continental breakfast blend coffee.
Overnattede 5 nætter i marts 2024
Svar fra Max den 10. mar. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

8/10 Udmærket

Dietrich

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best price in the area and still safe, clean with good coffee.
Overnattede 2 nætter i marts 2024
Svar fra Max den 10. mar. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

8/10 Udmærket

david

Overnattede 1 nat i februar 2024
Svar fra Max den 2. mar. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

10/10 Fremragende

david

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to stores and restaurants.
Overnattede 1 nat i februar 2024
Svar fra Max den 1. mar. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Fremragende

Sean

Overnattede 1 nat i februar 2024
Svar fra Max den 25. mar. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

10/10 Fremragende

Terrell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property very well maintained, friendly staff.
Overnattede 2 nætter i februar 2024
Svar fra Max den 26. feb. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Fremragende

Guilford

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Inexpensive
Overnattede 1 nat i februar 2024
Svar fra Max den 25. feb. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Udmærket

Jonathan, Southport

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Max den 25. feb. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Udmærket

Jeffrey

Rejste med familie
Synes godt om: Rengøring, service og personale
Good value. The suite we stayed in provided ample space, was clean, and had a comfortable bed. Limited hotel facilities but I knew that going in. It was the perfect landing spot for an out-of-state family looking for a short visit while we visited our son, who is attending UNH.
Overnattede 1 nat i februar 2024
Svar fra Max den 19. feb. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Fremragende

Gray

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Microtel always delivers
The person working the desk was very friendly and helpful. The room is lovely and so comfortable. It’s quite sizable. I recommend this hotel 100%
Overnattede 1 nat i februar 2024
Svar fra Max den 18. feb. 2024
Thank you for choosing to stay with us. We appreciate your Review and looking forward to welcoming you back in the future!

10/10 Fremragende

Jack

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Max den 12. feb. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Udmærket

Christopher

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Max den 12. feb. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Udmærket

Paul

Overnattede 1 nat i februar 2024
Svar fra Max den 12. feb. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

10/10 Fremragende

Carole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was very clean, the staff was friendly, and it was convenient to everything we needed
Overnattede 2 nætter i februar 2024
Svar fra Max den 12. feb. 2024
Thank you for choosing to stay with us. We appreciate your Review and looking forward to welcoming you back in the future!

10/10 Fremragende

Jason

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Expedia is whatever to me, I've never been impressed with this customer service baseless company and long turn around times but I will tell you the hotel I stayed at was amazing for 2-star, poorly underrated, staff was great, just great great great!!
Overnattede 2 nætter i januar 2024
Svar fra Max den 12. feb. 2024
Thank you for choosing to stay with us. We appreciate your Review and looking forward to welcoming you back in the future!

8/10 Udmærket

Christopher

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Max den 17. feb. 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

10/10 Fremragende

Terrell

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good and clean room and property, I could live there!
Overnattede 5 nætter i december 2023
Svar fra Max den 17. feb. 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

6/10 Okay

Deborah

Synes godt om: Rengøring
Synes ikke om: Faciliteter
Very basic. I guess I expected a little something "more"... there was not even a small fridge in the room I cannot remember the last time I stayed anywhere that did not have a small fridge. No coffee maker or microwave, either, but those were easily available anytime in the lobby. It just did not feel very "inviting".... not anywhere I'd want to hang out for any length of time. Strictly utilitarian.Evening desk clerk was not very friendly...

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Could have a better variety of breakfast items
Overnattede 2 nætter i december 2023

10/10 Fremragende

Robert

Overnattede 1 nat i december 2023

4/10 Dårligt

Connor

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Manager den 20. nov. 2023
We apologize if your stay was less then satisfactory

2/10 Forfærdeligt

Matthew

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

4/10 Dårligt

Susan

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Ok
It was ok. Probably would stay elsewhere next time.
Overnattede 2 nætter i oktober 2023
Svar fra Manager den 14. nov. 2023
We appreciate your response

4/10 Dårligt

Thomas

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beds were comfortable, but everything else is in need of an update. Worn carpets, cracks in the sink, no table lamps, not much of a continental breakfast.
Svar fra Manager den 2. nov. 2023
We appreciate your feedback. Thank you

2/10 Forfærdeligt

Melissa

Overnattede 1 nat i oktober 2023
Svar fra Manager den 20. nov. 2023
We apologize if your stay was less then satisfactory

4/10 Dårligt

Sharon

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The first room I was given a key to had 3 roaches. They looked dead, but when I tried picking one up to throw in the trash it moved. I immediately told the reception to switch me to a different room. Whether or not they ended up taking action after my complaint is a mystery. It's hard to sleep in a hotel with the thought that there could be other roaches scurrying around your room.
Overnattede 2 nætter i oktober 2023
Svar fra Manager den 25. okt. 2023
We apologize for the inconvenience, We did move you and upgraded you, as soon as you brought it to our attention. We can confirm that what you found were not roaches, but they were stink bugs, NH has been having issues with them do to the weather.We appreciate your feedback Thank you

6/10 Okay

Arthur

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i oktober 2023
Svar fra Manager den 24. okt. 2023
Thank you

8/10 Udmærket

Mark

Overnattede 1 nat i oktober 2023
Svar fra Manager den 2. nov. 2023
Thank you

4/10 Dårligt

Richard

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Laughed at the note that said something like "enjoy your stay in your well-designed hotel room" or some such! I have never seen a commercial building designed so poorly. No lighting or lamps by the beds for reading, only bright overheads across the room shining in your eyes, with light switches far away from the bed requiring getting out of bed to turn off the lights. No power outlets near surfaces to set anything down for charging, only one each at foot of each bed requiring phones and tablets to be charged while resting on the foot of the bed. Only outlets on the desk require unplugging the fridge and coffee pot for charging, Stooopid! Bathroom sink had so many dark ugly knife scratches in it looked like a pig had been butchered in it! The Direct TV requires fifteen minutes of searching throufh all of the channels to find what you are looking for. Sunday morning has broadcast 'Meet The Press' for 50 years but the hotel's TV could only pick up a local NBC channel out of Boston with local weather and news, no National broadcast. I know that Wyndham doesn't select programming for DTV but YOU DO select Direct TV as your cable provider! Dry, nothing breakfasts are "meh"! Your bathtubs are an accident waiting to happen as there is no surface adhesion to prevent slips and falls. More but out of time and space, suffice it to say my 1st stay is also my last. Good luck!
Overnattede 4 nætter i september 2023
Svar fra Manager den 27. sep. 2023
We apologize for any inconveniences you had staying at our hotel. The switches for the overhead lights are right next to each head of the bed, also there is an outlet to plug phones in as well under the table. We apologize, if Comcast cable was giving any issues, as we do not have Direct TV, if we would have known you were having issues, we would have accommodated you , or moved you to a room more suited. We do appreciate your feed back and again apologize that your stay was less then satisfactory.