Hoteller nær Dickens Victorian Village

"This has been one of the best hotels my family has stayed at before! Everyone was so friendly and helpful. The room was very clean! We stayed 4 days and never had an issue. Perfect location for us, right off of the interstate so getting to things was very quick and easy. Highly recommend, will definitely stay again! We traveled with 2 adults and 3 children for context. "

"The staff was friendly, the hotel was clean and the rooms were comfortable; would stay again."

"There was hair in the bathtub and dog fur all over the floor. Was definitely not pleased, and will never stay at that specific Best Western ever again. "

"Y"

"We booked a room because our power was at our house. Unfortunately we couldn't shower at the hotel because the water was cold. Reported this to staff and maintenance but nothing was done. "

"We had another enjoyable stay, friendly staff and clean room. "

"Not a very good hotel...Dirty floors"

"This was, without exaggeration, one of the most outrageously unprofessional hotel experiences I’ve ever had. After a long drive back from Chicago, I walked into a lobby with the door open and the “open” sign lit — and no one at the front desk. I rang the bell repeatedly and stood there wondering if anyone actually worked there. After getting nowhere, I contacted Expedia, and only after sitting in my car for over 30 minutes did someone finally appear. Instead of an apology or even basic courtesy,...

"Room was clean and bed was comfortable, but our bathroom was incredibly small. Staff was friendly. The building itself could use some renovations to update. The walls seemed extremely thin, we could hear the people in the room next door talking"

"Amazing hotel highly recommend "