Se alle overnatningssteder

Roberts Riverwalk Urban Resort Hotel

2.5-stjernet overnatningssted
Hotel ved flodbredden med fitnesscenter og døgnåbent forretningscenter

Vælg datoer for at se priser

Billedgalleri for Roberts Riverwalk Urban Resort Hotel

Standardværelse - 1 kingsize-seng - ikke-ryger - udsigt til flod | Dundyner, pengeskab på værelset, skrivebord
Siddeområde i lobbyen
Executive Suites, 1 King Bed, Non-Smoking | Dundyner, pengeskab på værelset, skrivebord
Lobby
Indgang

Anmeldelser

5,6 ud af 10.

Populære faciliteter

  • Bar
  • Roomservice
  • Pool
  • Motionscenter
  • Rengøring
  • Vaskeri

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 10 ud af 10 værelser

Indlæs alle billeder af Executive Suites, 1 King Bed, Non-Smoking

Executive Suites, 1 King Bed, Non-Smoking | Spisning på værelset

Executive Suites, 1 King Bed, Non-Smoking

Højdepunkter

Separat siddeområde
Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
En kombination af bruser/badekar
  • 28 m2
  • Flodudsigt
  • Plads til 4 personer
  • 1 kingsize-seng

Indlæs alle billeder af Standardværelse - 1 kingsize-seng - ikke-ryger - udsigt til flod

Dundyner, pengeskab på værelset, skrivebord

Standardværelse - 1 kingsize-seng - ikke-ryger - udsigt til flod

Højdepunkter

Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
En kombination af bruser/badekar
Privat badeværelse
  • 19 m2
  • Flodudsigt
  • Plads til 3 personer
  • 1 kingsize-seng

Indlæs alle billeder af Penthouse Room, 1 King Bed, Non-Smoking

Penthouse Room, 1 King Bed, Non-Smoking | Dundyner, pengeskab på værelset, skrivebord

Penthouse Room, 1 King Bed, Non-Smoking

Højdepunkter

Separat spiseområde
Separat siddeområde
Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
  • 46 m2
  • Plads til 4 personer
  • 1 kingsize-seng

Standardværelse - 1 queensize-seng - ikke-ryger

Højdepunkter

Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
En kombination af bruser/badekar
Privat badeværelse
  • 19 m2
  • Plads til 2 personer
  • 1 queensize-seng

Indlæs alle billeder af Presidential-suite

Presidential-suite | Opholdsområde | 42-tommers fladskærms-tv med kabelkanaler, tv, dvd-afspiller

Presidential-suite

Højdepunkter

Separat siddeområde
Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
Privat badeværelse
  • 46 m2
  • Plads til 4 personer
  • 1 kingsize-seng

Indlæs alle billeder af Riverview Deluxe, 1 King Bed, Non-Smoking

Dundyner, pengeskab på værelset, skrivebord

Riverview Deluxe, 1 King Bed, Non-Smoking

Højdepunkter

Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
En kombination af bruser/badekar
Privat badeværelse
  • 23 m2
  • Plads til 4 personer
  • 1 kingsize-seng

Indlæs alle billeder af Værelse - 2 queensize-senge - udsigt til flod

Dundyner, pengeskab på værelset, skrivebord

Værelse - 2 queensize-senge - udsigt til flod

Højdepunkter

Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
En kombination af bruser/badekar
Privat badeværelse
  • 23 m2
  • Plads til 4 personer
  • 2 queensize-senge

Indlæs alle billeder af Standardværelse - 2 queensize-senge - ikke-ryger

Dundyner, pengeskab på værelset, skrivebord

Standardværelse - 2 queensize-senge - ikke-ryger

Højdepunkter

Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
En kombination af bruser/badekar
Privat badeværelse
  • 19 m2
  • Plads til 5 personer
  • 2 queensize-senge

Indlæs alle billeder af Deluxe King, Non-Smoking

Dundyner, pengeskab på værelset, skrivebord

Deluxe King, Non-Smoking

Højdepunkter

Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
En kombination af bruser/badekar
Privat badeværelse
  • 23 m2
  • Plads til 4 personer
  • 1 kingsize-seng

Indlæs alle billeder af Standardværelse - 1 kingsize-seng - ikke-ryger

Dundyner, pengeskab på værelset, skrivebord

Standardværelse - 1 kingsize-seng - ikke-ryger

Højdepunkter

Aircondition
Forbundne værelser er tilgængelige
Fladskærms-tv
Dundyne
Sovesofa
Mørklægningsgardiner
En kombination af bruser/badekar
Privat badeværelse
  • 19 m2
  • Plads til 3 personer
  • 1 kingsize-seng

Du vil muligvis også kunne lide

Udendørsområde

Avid Hotel Detroit Warren by IHG

Warren
  • Morgenmad inkluderet
  • Parkering inkluderet
  • Gratis Wi-Fi
  • Aircondition
9.0 ud af 10, Fremragende, 985 anmeldelser
Prisen er 587 kr.
inkluderer skatter og gebyrer
17. aug. - 18. aug.
Avid Hotel Detroit Warren by IHG
Mod logo
Log på for at se tilgængelige rabatter og fordele. Flere fordele til flere eventyr.
Log påTilmeld dig nu – det er gratis

Om området

Kort
1000 River Place Dr, Detroit, MI, 48207

Hvad ligger i nærheden?

  • Hollywood Casino at Greektown - 3 min. kørsel - 2.6 km
  • Ford Field - 3 min. kørsel - 2.9 km
  • GM Renaissance Center - 4 min. kørsel - 2.9 km
  • Comerica Park - 4 min. kørsel - 3.3 km
  • Huntington Place - 4 min. kørsel - 3.6 km

Sådan kommer du rundt

  • Millender Center Station - 4 min. kørsel
  • Detroit Station - 15 min. kørsel
  • Detroit, Michigan (DET-Coleman A. Young Kommunale Lufthavn) - 19 min. kørsel

Restauranter

  • ‪Tim Hortons - ‬10 min. kørsel
  • ‪Wendy's - ‬3 min. kørsel
  • ‪Bucharest Grill - ‬10 min. gang
  • ‪Atwater Block Brewery - ‬6 min. gang
  • ‪Bai MAI Thai - ‬3 min. kørsel

Om overnatningsstedet

Roberts Riverwalk Urban Resort Hotel

Hotel i nærheden af Hollywood Casino at Greektown
Hos Roberts Riverwalk Urban Resort Hotel kan du se frem til en terrasse, renseri/vaskeservice og en pejs i lobbyen. Stedets restaurant, Roberts Riverwalk, byder på morgenmad, brunch, frokost og middag. Udover en bar og et fitnesscenter kan gæster nyde godt af gratis Wi-Fi på værelset.
Du kan desuden få glæde af fordele som:
  • En indendørs pool og en udendørs pool
  • Gratis selvstændig parkering
  • Limousine- eller town car-service, cykeludlejning og et tv i lobbyen
  • Bryllupsfaciliteter, en døgnåben reception og gratis aviser
Værelsesfaciliteter
Alle 106 værelser tilbyder komfortable faciliteter såsom arbejdsområder med plads til en bærbar computer og aircondition plus faciliteter som gratis Wi-Fi og kontorstole.
Ekstra faciliteter på værelserne inkluderer:
  • Dundyner, sovesofaer og ekstra senge (tillægsgebyr)
  • Gratis toiletartikler og hårtørrere
  • 42-tommers fladskærms-tv med premium-tv-kanaler og DVD-afspiller
  • Mikrobølgeovne (efter anmodning), kaffe-/temaskiner og daglig rengøring

Sprog

Engelsk

Lignende overnatningssteder

Deluxe-værelse - 1 kingsize-seng | Kasino

MotorCity Casino Hotel

  • Spa
  • Parkering inkluderet
  • Gratis Wi-Fi
  • Restaurant
8.6 ud af 10, Fantastisk, 3.822 anmeldelser
MotorCity Casino Hotel

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på alle værelser: gratis Wi-Fi
  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Limousineservice
  • Gratis selvstændig parkering på stedet

Mad og drikke

  • En bar/lounge
  • En restaurant

Restauranter på stedet

  • Roberts Riverwalk

Oplevelser

  • Billiard-/poolbord
  • Cykeludlejning
  • Indendørs pool
  • Motionscenter
  • Tv på fællesarealer
  • Udendørs pool

Familievenlige faciliteter

  • DVD-afspiller
  • Ekstra seng (tillægsgebyr)
  • Indendørs pool
  • Køleskab (efter anmodning)
  • Mikrobølgeovn (efter anmodning)
  • Sovesofa på værelset
  • Udendørs pool
  • Vaskeri

Bekvemmeligheder

  • Bagageopbevaring
  • Døgnåben reception
  • Gratis aviser i lobbyen
  • Hæveautomat
  • Pengeskab i receptionen
  • Vaskeri

Gæstefaciliteter

  • Bryllupsfaciliteter
  • Rengøring (dagligt)
  • Renseri-/vaskeriservice

Forretningstjenester

  • Døgnåbent forretningscenter
  • Konferencelokaler
  • Mødelokaler

Udendørs

  • Picnicområde
  • På en flod
  • Terrasse

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Elevator

Andet

  • 1 bygning
  • 4 etager
  • Pejs i lobbyen
  • Røgfrit overnatningssted

Værelsesfaciliteter

Soveværelse

  • Dundyne
  • Ekstra seng (tillægsgebyr)
  • Mørklægningsgardiner
  • Sengelinned til rådighed
  • Sovesofa

Badeværelse

  • Gratis toiletartikler
  • Håndklæder til rådighed
  • Hårtørrer

Underholdning

  • 42 tommers fladskærms-tv med premium-kabelkanaler
  • DVD-afspiller

Mad og drikke

  • Begrænset roomservice
  • Kaffe-/temaskine
  • Køleskab (efter anmodning)
  • Mikrobølgeovn (efter anmodning)

Andet

  • Aircondition (klimakontrolleret)
  • Arbejdsområde til bærbar computer
  • Forbundne værelser tilbydes
  • Pengeskab
  • Skrivebord
  • Skrivebordsstol
  • Strygejern/strygebræt
  • Telefon

Politikker

Indtjekning

Indtjekning fra kl. 16.00 til kl. 23.30
Minimumsalder for indtjekning: 21 år

Udtjekning

Udtjekning inden: kl. 11.00
Sen udtjekning afhænger af tilgængelighed
Gebyr for sen udtjekning: 50.00 USD

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Dette overnatningssted tilbyder ikke indtjekning efter lukketid

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er tilgængelige mod et gebyr på 25 USD pr. nat
Vugger (barnesenge) er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Depositum: USD 100.00 pr. ophold
  • Hotelgebyr: USD 18.00 pr. person, pr. nat
Resortgebyret inkluderer:
  • Adgang til fitnesscenter
  • Adgang til pool

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Valgfrie tjenester

  • Gebyr for sen udtjekning: 50.00 USD (afhænger af tilgængelighed)
  • Gebyr for køleskab: 25 USD pr. dag
  • Gebyr for mikrobølgeovn på værelset: 25 USD pr. dag
  • Gebyr for ekstra seng: 25 USD pr. nat

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen

Overnatningsstedet er også kendt under navnet/-ene

Detroit Riverwalk Hotel
Riverwalk Detroit
Riverwalk Detroit Hotel
Riverwalk Hotel Detroit
Roberts Hotel
Roberts Hotel Detroit
Roberts Riverwalk
Roberts Riverwalk Detroit
Roberts Riverwalk Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Hotel And Residence Detroit
Roberts Riverwalk Urban Detroit
Roberts Riverwalk Urban
Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

Ofte stillede spørgsmål

Har Roberts Riverwalk Urban Resort Hotel en pool?

Ja, dette overnatningssted har en indendørs pool og en udendørs pool.

Er Roberts Riverwalk Urban Resort Hotel et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Roberts Riverwalk Urban Resort Hotel?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Roberts Riverwalk Urban Resort Hotel?

Indtjekning fra kl. 16.00 til kl. 23.30. Indtjekning uden for åbningstid er ikke mulig.

Hvornår er udtjekning på Roberts Riverwalk Urban Resort Hotel?

Udtjekning er kl. 11.00. Sen udtjekning er mulig mod et gebyr på 50.00 USD (afhænger af tilgængelighed).

Hvor ligger Roberts Riverwalk Urban Resort Hotel?

Dette hotel ligger i Rivertown, kun 0,2 km fra Detroit Riverwalk og ca. 5 km fra Huntington Place og Comerica Park. Derudover ligger MGM Grand Detroit Casino og GM Renaissance Center ca. 5 km derfra.

Anmeldelser af Roberts Riverwalk Urban Resort Hotel

Anmeldelser

5,6
Bedømmelse på 10 − Fremragende. 122 af i alt 1001 anmeldelser
Bedømmelse på 8 − Udmærket. 225 af i alt 1001 anmeldelser
Bedømmelse på 6 − Okay. 231 af i alt 1001 anmeldelser
Bedømmelse på 4 − Dårligt. 158 af i alt 1001 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 265 af i alt 1001 anmeldelser

6,2/10

Rengøring

6,2/10

Service og personale

5,4/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Fantastisk sted store værelser og god udsigt over floden hvis man dog bestiller det. Trænger dog til lidt vedligehold.
Overnattede 2 nætter i juli 2017

8/10 Udmærket

Jeppe

Synes godt om: Rengøring, værelsets komfort

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Find noget andet

Bo aldrig her

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Don't let the view fool you, Pass on this hotel,

Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Overnattede 1 nat i august 2018

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Overnattede 2 nætter i november 2018

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2018

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Overnattede 1 nat i oktober 2018

2/10 Forfærdeligt

John B

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Management issues at Roberts Riverwalk

This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
Overnattede 7 nætter i oktober 2018

2/10 Forfærdeligt

Waylon, Sault Ste Marie

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Overnattede 1 nat i oktober 2018

4/10 Dårligt

Bethany

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

I paid money for that?

We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Overnattede 1 nat i september 2018

4/10 Dårligt

Vicki

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2018

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Overnattede 2 nætter i september 2018

2/10 Forfærdeligt

M, 01610

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
Overnattede 1 nat i september 2018

4/10 Dårligt

Meegan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Don't do it!!

It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Overnattede 1 nat i august 2018

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Overnattede 1 nat i september 2018

2/10 Forfærdeligt

Miranda, Lansing, MI

Synes ikke om: Rengøring, service og personale, værelsets komfort
This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Overnattede 1 nat i september 2018

4/10 Dårligt

Steve, Ontario, Canada

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Overnattede 1 nat i september 2018

2/10 Forfærdeligt

Jamie, Toledo, Ohio

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Overnattede 1 nat i september 2018

8/10 Udmærket

Verificeret rejsende

Roberts hotel review

Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Overnattede 1 nat i august 2018

4/10 Dårligt

PeggyGray, Forest Park, IL

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
Overnattede 1 nat i august 2018

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Overnattede 1 nat i august 2018

2/10 Forfærdeligt

kevin

Will never stay there again

I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
Overnattede 1 nat i august 2018

2/10 Forfærdeligt

sai venkatesh

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Worst maintenance & response.Highly Not recommend

Worst maintenance and response. Highly Not recommended
Overnattede 1 nat i august 2018

2/10 Forfærdeligt

Roxanne, Sault Ste. Marie, ONTARIO

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Overnattede 1 nat i august 2018

4/10 Dårligt

Marsha

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort

PLace Needs Work

I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Overnattede 1 nat i august 2018