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Anmeldelser af Quality Inn

2.5 out of 5
Quality Inn
26111 Telegraph Rd, Southfield, MI

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 205 af i alt 880 anmeldelser" "
Bedømmelse på 8 − Udmærket. 317 af i alt 880 anmeldelser" "
Bedømmelse på 6 − Okay. 148 af i alt 880 anmeldelser" "
Bedømmelse på 4 − Dårligt. 87 af i alt 880 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 123 af i alt 880 anmeldelser" "

7,2/10

Rengøring

7,4/10

Service og personale

6,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Penelope

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Hotel Stay
I arrived late, no problems with check in. The hotel is very Old and the shower didnt work.
Overnattede 1 nat i maj 2022

6/10 Okay

Terri

Overnattede 1 nat i maj 2024
Svar fra Manager den 23. maj 2024
Dear Terri,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 Fremragende

Tatiana

Overnattede 1 nat i maj 2024
Svar fra Manager den 22. maj 2024
Hi Tatiana,Thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting Quality Inn, Southfield Michigan 48033 ! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"

8/10 Udmærket

princess

Rejste med partner
Room was ok
Overnattede 2 nætter i maj 2024
Svar fra Manager den 21. maj 2024
Dear Princess,Thank you for taking the time to share your experience. We're so much happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan, 48033.Best regards,

2/10 Forfærdeligt

Micah

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nasty had to get a replacement room 2 times before a room was respectable to step foot in even found a dildo underneath the mattress
Overnattede 1 nat i maj 2024
Svar fra Manager den 19. maj 2024
Dear Micah,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, MI 48033. Best regards,

2/10 Forfærdeligt

Isabella

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the worst property I’ve ever stayed. The lobby smelled like cigarettes, the rooms smell like cigarettes, the “chefs” that cooked the “breakfast” had pijamas and flip flops on. The rooms were dirty and the carpets were bubbling. Terrible smell of cigarettes from a property that calls it self “smoke free”
Overnattede 2 nætter i maj 2024
Svar fra Manager den 16. maj 2024
Dear Isabella,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 Forfærdeligt

Aaron

Synes ikke om: Rengøring, service og personale
It’s nothing what the pictures show it gives more of a motel vibe they would not give me a refund when asked when I was only there for 5mins and it was not to my standard
Overnattede 1 nat i maj 2024
Svar fra Manager den 9. maj 2024
Dear Aaron,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

2/10 Forfærdeligt

Thomas

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Manager den 4. maj 2024
Dear Thomas,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

8/10 Udmærket

Rick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 2 nætter i april 2024
Svar fra Manager den 1. maj 2024
Dear Rick,Thank you for taking the time to share your experience. We're very glad to hear that your recent visit was up to your expectations and you were happy here. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 Okay

Sheba

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
The the floors in the bathroom under the sink was dirty. The bath tub was dirty with light dirt rings. The carpet was not vacuumed. The fridge and the microwave was nasty with old food in corners of edge of the doors of fridge and microwave. The key to my room stop working twice during my stay. You were only allowed 2 towels and 2 hand towels. The lobby smelled like poop at different times.
Overnattede 5 nætter i april 2024
Svar fra Manager den 1. maj 2024
Dear Sheba,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

2/10 Forfærdeligt

Etfak

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 4 nætter i april 2024
Svar fra Manager den 30. apr. 2024
Dear Etfak,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 Forfærdeligt

Sade

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel was NASTY! The rooms are outdated, stains on the floor and furniture, lamps crooked, spiders crawling on the ceiling. I will not EVER stay here again. I’m embarrassed for booking this room for relatives visiting from out of town. Hotel needs to be revamped BAD AND ASAP!
Overnattede 1 nat i april 2024
Svar fra Manager den 28. apr. 2024
Dear Sade,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 Forfærdeligt

Jeff

Overnattede 1 nat i april 2024
Svar fra Manager den 19. maj 2024
Dear Jeff,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, MI 48033. Best regards,

2/10 Forfærdeligt

Imahn

Synes ikke om: Service og personale
Overnattede 1 nat i april 2024
Svar fra Manager den 25. apr. 2024
Dear Imahn,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

4/10 Dårligt

David

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Outdated and dingy. Dirt and dead insects build up behind the bed. Sole plate on the irons were burnt-out, key cards had to be reset 3 times. Water leaked fron above during the rain, payment system wouldn't except deposit (had to pay extra atm fee to get cash on the spot to pay deposit.) The only Quality there was on the sign outside. Breakfast wasn't replenish well before time to end. I had go outside to get food.
Overnattede 3 nætter i april 2024
Svar fra Manager den 15. apr. 2024
Dear David,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

10/10 Fremragende

Calvin Brown

Overnattede 2 nætter i april 2024
Svar fra Manager den 30. apr. 2024
Dear Calvin,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,[Team members]"

2/10 Forfærdeligt

DAngela

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Manager den 4. apr. 2024
Dear Dangela,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 Fremragende

Gardner

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 5 nætter i marts 2024
Svar fra Manager den 1. apr. 2024
Dear Gardner,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 Forfærdeligt

Jesser

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No limpian los cuartos
Overnattede 4 nætter i marts 2024
Svar fra Manager den 27. mar. 2024
Dear Jesser,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,

2/10 Forfærdeligt

James

Rejste med familie
Synes ikke om: Rengøring, service og personale
I have Choice Hotel Rewards so the wife and I have stayed in many Quality Inns across the US. This one is the absolute worst one. The room was dirty, stains on the carpet, stains on the wall. The night stand draw was broken sitting in the stand sideways. The dresser the tv was on was stained and chipped. My wife almost fell when she sat in the desk chair because it was loose. I went plug my cell phone in behind the nightstand and there was dust, dirt and trash. I was scared to reach behind there to use the outlet. The bathroom floor hand dirt and hair in the corners. There wasn’t enough towels for to people. I went get more towels and was given one set because they were out of towels, I had to turn in the towels we had before they gave me the one set. We asked for room service the next day, the room was never serviced in the 3 days we were there. We choose this Quality Inn because it had a 7 out of 10 rating. If that hotel is a 7 I would hate to see a 5. There is no way in H:$L this place is a 7. Expedia should stop listing this hotel, it’s a disservice to your customers to have this hotel as a choice. Terrible absolutely terrible hotel!!!!!
Overnattede 3 nætter i marts 2024
Svar fra Manager den 26. mar. 2024
Dear James,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

4/10 Dårligt

Jamil

Rejste med partner
Synes ikke om: Service og personale
The morning front desk person was rude...she spoke to paying customers as if they owed her something..I asked for a late checkout anc she called and harassed me and told me she was charging me for a late checkout. She called the police on a customer because she wanted asked for a receipt....she told her to get out and raised her voice at her.
Overnattede 4 nætter i marts 2024
Svar fra Manager den 25. mar. 2024
Dear Jamil,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 Forfærdeligt

Destiny

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Upon arrival the young lady that checked me in was so nice & sweet. We get in the room an it was giving motel!!! No cover no heat carpet was dirty box spring was dirty blinds was dirty hot tub didnt work. I will never book again. They did offer a full refund so that was a plus
Overnattede 1 nat i marts 2024
Svar fra Manager den 25. mar. 2024
Dear Destiny,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 Udmærket

Miriam

Overnattede 2 nætter i marts 2024
Svar fra Manager den 22. mar. 2024
Dear Miriam,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 Okay

Destiny

Rejste med partner
Synes ikke om: Service og personale, faciliteter
Thumbs up
Overnattede 1 nat i marts 2024
Svar fra Manager den 20. mar. 2024
Dear Destiny,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

8/10 Udmærket

David

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Great hotel , Very clean. However they need to get decent staff. I was racially profiled and it was unfair. I even videotape the guy
Overnattede 1 nat i marts 2024
Svar fra Manager den 19. mar. 2024
Dear David,Thank you for taking the time to share your experience. We're so happy to hear that your recent visit was up to your expectations and your happy with our services and amenities. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033 USa.Best regards,

6/10 Okay

Mark

Rejste med partner
average
Overnattede 3 nætter i marts 2024
Svar fra Manager den 20. mar. 2024
Dear Mark,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 Forfærdeligt

Vontae

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very noisy
Overnattede 1 nat i marts 2024
Svar fra Manager den 18. mar. 2024
Dear Vontae,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfields Michigan 48033..Best regards,

8/10 Udmærket

Jeremy

Synes godt om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra Manager den 19. mar. 2024
Dear Jeremy,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 Forfærdeligt

Gershon

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Every day I had to get my room key rescanned because it would stop working. Never got room service for a whole week. Water spots in the ceiling in the room. The breakfast you wouldn’t feed to a dog. Then you are not allowed to take the food back to your room to eat.
Overnattede 4 nætter i marts 2024
Svar fra Manager den 19. mar. 2024
Dear Gershon,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

8/10 Udmærket

Zailyn

Overnattede 1 nat i marts 2024
Svar fra Manager den 4. apr. 2024
Dear Zailyn,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 Fremragende

Miassa

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Manager den 19. mar. 2024
Dear Milassa,Thank you for taking the time to share your experience. We're Happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

6/10 Okay

John, Grayslake

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overall not as impressed as the last time I stayed there
Overnattede 1 nat i marts 2024
Svar fra Manager den 15. mar. 2024
Dear John,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

10/10 Fremragende

Amir Al

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Manager den 5. mar. 2024
Dear Amir Al,Thank you for taking the time to share your experience. We're Happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

8/10 Udmærket

DC

Rejste med partner
Synes godt om: Rengøring
I had to wait an hour zz cuz the room wasn’t ready
Overnattede 1 nat i februar 2024
Svar fra Manager den 5. mar. 2024
Dear DC,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 Okay

Drew

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The bed was deplorable
Overnattede 1 nat i februar 2024
Svar fra Manager den 5. mar. 2024
Dear Drew,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 Forfærdeligt

Erin

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was absolutely disgusting. Water stains and damage, nasty and stained mattresses, cigarette burns on counters and the beds, smelled, water bubbling up in the sink when you flush the toilet, rude customer service that still charged my card even though I was in the room for less than 10 minutes before leaving because I felt so unsafe and grossed out. I would leave 0 stars if I could!
Svar fra Manager den 5. mar. 2024
Dear Erin,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 Forfærdeligt

Dale

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad for a suburban area
Had a long drive was very tired 10min wait before checking in the room tub and toilet was very dirty had to go all the way back downstairs to show the guy at the front desk he then assigned us to another room where paint or something was falling from the ceiling without accommodating us at all.
Overnattede 1 nat i februar 2024
Svar fra Manager den 5. mar. 2024
Dear Dale,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield, Michigan 48033.Best regards,

2/10 Forfærdeligt

Noel

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dirty
Overnattede 2 nætter i januar 2024
Svar fra Manager den 5. mar. 2024
Dear Noel,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 Udmærket

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was clean and affordable.
Overnattede 1 nat i december 2023
Svar fra Manager den 5. mar. 2024
Dear Lisa,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 Okay

Myles

Synes godt om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra Manager den 5. mar. 2024
Dear Myles,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 Okay

Octavio

Rejste med familie
Very old hotel but, Honestly I think they are doing the best they can to keep it clean (cleaning crew and front desk). In this type of scenarios you realize is not about the employees but the corporation (CHOISE HOTELS) that don’t give a rats tale to update the infrastructure!
Overnattede 1 nat i februar 2024
Svar fra Manager den 15. feb. 2024
Dear Octavio,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,[Team members]"

2/10 Forfærdeligt

Jeffery

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Manager den 15. feb. 2024
Dear Jeffery,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield Michigan 48033.Best regards,[Team members]"

6/10 Okay

ashley

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Needs a new roof and stop doing patch jobs next to change them nasty molded ceiling towels
Overnattede 3 nætter i januar 2024
Svar fra Manager den 15. feb. 2024
Dear Ashley,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield Michigan 48033Best regards,

8/10 Udmærket

Nea

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Manager den 15. feb. 2024
Dear Nea,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033. Best regards,

6/10 Okay

Peter

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Manager den 15. feb. 2024
Dear Peter,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,[Team members]"Dear [Reviewer],Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at [contact information] so we can discuss your experience further.As a token of our apology, we would like to offer you [solution, such as a refund or a discount on future services]. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing [company name].Best regards,

10/10 Fremragende

Jose de Jesus

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very good
Overnattede 8 nætter i januar 2024
Svar fra Manager den 15. feb. 2024
Dear Jose de Jesus,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 Udmærket

DC

Overnattede 1 nat i januar 2024
Svar fra Manager den 15. feb. 2024
Dear DC,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Outdated
There was a power outage in my area of town. I chose this hotel because of the convenience and the price. The check- in process went smoothly. My room was outdated, it wasn’t vacuumed thoroughly, and it needed to be dusted. The mini-fridge was unclean and so was the microwave. The air was cold. I had to call the front desk to complain about the problem
Overnattede 1 nat i januar 2024
Svar fra Manager den 15. feb. 2024
Dear Reader,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 Okay

Alena, Detroit

Rejste med partner
Synes godt om: Rengøring, faciliteter
Overnattede 1 nat i januar 2024
Svar fra Manager den 15. feb. 2024
Dear Alena,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

2/10 Forfærdeligt

brian

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Manager den 15. feb. 2024
Dear Brian,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,