Hotel i Det historiske område med den gamle by, Niagara-on-the-Lake

"Very nice room after a second upgrade. Nice views and nice beds. "

"Nedslidt men godt "

"Et fin hotel, med super udsigt over Vandfaldene. Der var fint service fra Frontdesk - af en mærkelig årsag, var der kun skrevet to x morgenmad på bestillingen, selvom vi var 3 på værelset. Det fik den flinke pige i receptionen klaret, da restauranten først ville have flere penge. Eneste minus er de mange gybyrer, samt generelle prisniveau"

"The Charles is perfectly located for exploring Niagara-on-the-Lake, and by being at the end of the shopping area it avoids having the tourist crowds. All the Staff were wonderful: helpful, friendly, knowledgeable and attentive. Special call-out to the breakfast staff who were exceptional. The food at Breakfast (omelette- wow) and fine-dining in The Hobnob was also exceptional. The building is charming and beautiful, but looking tired with flaking paint and wobbly paving. Although there are terrace areas, the furniture is old, dusty and tatty- so it does not encourage you to sit down. Hot water for a shower can take up to 5 minutes running to become hot through the old plumbing ( yes I timed it!) As a sign of neglect, one of the trees partly collapsed whilst we were in our bedroom and luckily it fell away from our window and came down blocking the side road - this was quickly cut up and removed to reopen the road, but it could have been tragic it if fell down on our room or on top of cars in the car park or road. I hope the remove the remaining part of the tree as it was hollowed out by beetles. Several other trees also showed major insect damage and die-back… future trouble. Overall, it is highly recommended inspite of the lack of maintenance."

"I booked a 4 day stay at the Oakes hotel for our honeymoon, took us a few hours to drive there, when we arrived the whole place reeked of chlorine, enterance was chaotic and so noisy. We went up to the reception desk and was asked the name of booking, was told of thats a nice room and then listed up all the good stuff about the room. Then added that sadly due to Plumming... they could not give us the room.. But they could give us a new hotel, thats even better, with a better room for same price and everything.. So I looked it up, and we would lose about $400 at the other hotel, which were a BIG downgrade.. I asked them to cancel the booking, but sadly they couldnt help, that was only their manager who could, but she wouldnt be on job until 1am and we had until 12am to cancel the booking, so they couldnt do anything. Had to sit almost 1.5hr with hotels.com before they finaly canceled our booking.. Then we spend the rest of our wedding day driving 3hours home.. When we got back home, we checked reviews and was surprised how many time this have happend to people due to "Plumming". I dont know what kind of scam they are running, but I would encourage you to stay anywhere else, like at the Great Woof Lodge if you have kids, same price and you get so much more. Dont come here, you are going to be very very disapointed..."

"Fint sted, god restaurant og hyggelig by "