Hoteller i Despetal

"Ja"

"Overnight stay- business trip. Really disappointed overall, but the reason for the review is the terrible service around breakfast. At check in, we confirmed that we wanted breakfast in the morning. At breakfast, we were told we hadn’t booked it- no problem, we will just pay! Only to then be treated like thieves for the rest of our breakfast and having the staff talk about us in German (one person in our group spoke German, even though we were speaking English). After paying for breakfast, I complained at reception and barely got an apology. Rooms were average- no coffee stations etc. overall, just a disappointing experience. "

"Venligt og hjælpsomt personale"

"Booked via Hotel.com and received a message from B&B about the possibility to check in beforehand if I send back my data or I could also do it myself at the computer if I arrived after 23:00. Wrote back with my data but didn’t receive any new message or a code for checking in. Reception was supposed to be open until 23:00 but when we arrived at 22:50 it was closed. The self check in didn’t work as the reservation number wasn’t sent to me by B&B and wasn’t the same as the travel number send by Hotels.com when booked. Luckily I found an employee after 10-15 minutes who hadn’t left. He wanted me to check in myself but after explaining it was impossible, he could find the right reservation number in the hotel system so I could check myself in. If I had arrived a few minutes later, I wouldn’t have had any way of checking in and get access to my room. The room was clean and well organized for a family of four but it was too close a call I didn’t get to experience it. "

"Et virkelig godt hotel - ligger perfekt i forhold til bilrejser sydover og igen nordpå - restauranten og baren er virkelig god med god service "

"Dejlige værelser, god pool og god aften og morgenbuffet."

"Meget dejligt hotel men manglende service. Utrolig lang ventetid på deres restaurant som blev forklaret ved mange spisende gæster? Vi var kun 6 personer. Morgenmadsprisen er for høj i forhold til kvaliteten. Gamle og brune frugt ved morgen buffeten, de burde have været smidt ud. "

"Super skønt sted - sød betjening og lækker mad i restauranten - vi havde dog en del hundehår i sengen … heldigvis ingen allergier her, meeen lidt ærgeligt"

"Ok værelse og rent men meget lille badeværelse "