Hoteller i Derby

"Yes everyone was very friendly and the room was extremely clean amenities and staff"

"Really miserable room Had chosen the hotel because it was supposed to be the best and because there was a pool My room was really damp and was next to a laundry room where a huge motor started every 5 minutes. The pool was NOT open for the 5 days I was there... Was gone every day from 7-16 (out and about) and the cleaning had NOT been enough. Even though I had a "do not disturb" sign on, they entered my room 3 times while I was there... Really DO NOT recommend that place"

"The front desk was very kind. I have been here for work before so I knew I could trust this hotel to bring my family for a weekend trip. "

"It was really nice been here, we felt very comfortable and relax. "

"Staff was outstanding. Our room was clean and comfortable."

"Need to come with a better breakfast "

"Didn’t get breakfast, staff were very friendly, and took care of any requests. The bar was excellent, had a good variety of drink's, and both bartenders were amazing. We were lucky to be able to listened to some jazz music the nights we stayed. Room were clean and had a mini cooking area, full size refrigerator, dish washer and plenty of dishes. The hotel is like a museum, a lot of history displayed throughout the hotel. "

"Super !!"

"The staff was so friendly and helpful!"

"Clean, quiet, and friendly staff"

"Leah Twigg from the check in was extremely friendly and attentive to our needs. She made us feel comfortable from the get. One of the best customer service experiences I have ever received(and we stayed at the four seasons before). "

"The place was clean and comfortable. The receptionist was very welcoming and helpful. "

"Staffwas ok pleasant. Room was clean"