Very clean inside the room, outside on the property, and inside in the common areas. That's very important to me. The staff were helpful and responsive. Decent breakfast. I would definitely stay here again, in fact this is my second time here. I especially like the patio entrance to the room. You can park right at your room and come in and out easily. I find that very convenient and I feel safe with this option in Carroll. I wouldn't stay in this type of room in, say, Chicago, but here it's great. The property doesn't get five stars for these things: no elevator. The bed isn't comfortable for me; you may find it is for you. The ADJUSTABLE shower head is seven feet up on the wall, so while I would love to adjust the shower flow style, it's impossible for me, thus rendering it useless for me. I think it would have been difficult for my 6'4" son to reach. Lastly, we booked one room, but it had a (locked) connecting door -- and paper-thin walls. The 'neighbors' were LOUD, inappropriately so, and we (and other guests) had to complain. The staff was VERY responsive to our complaints and the rowdy guests were ejected from the room (hotel?). If you plan to be noisy, or need it to be super quiet, you should mention that to the staff at the time of your booking. I definitely recommend this hotel.
