We had a rough start at this property, but the manager made it right. The AC didn't work in our room and they didn't tell us that on check-in, even though they knew and had placed a fan in the room. When I put in my Expedia check-in review that I was disappointed in how they handled the situation, the manager left us a nice note the next day and offered a partial refund and breakfast vouchers to make it right. I really appreciated this. Besides this interaction, everyone on the staff at this hotel is very friendly. The restaurant is nice and the views are gorgeous as you are up on a mountainside overlooking Denali NP. The rooms are nothing special, but roomy. The fact that the rooms have small refrigerators and (should have) AC is a bonus as many properties in this area have neither in each room. Overall, we had a great stay since the manager addressed our concerns in a very professional manner!