The cabin was decent, comfy bed, clean towels, toiletries, hairdryer, fridge, it had served its purpose for one night. The heater in our cabin is not strong enough to warm the whole place, we put on extra layers and it worked. The parking spot first come, first served, no lines, you just kinda have to make your own parking.
However, I had a disappointing experience with the customer service provided by Leslie on the phone at around 8pm. When I called the front desk to confirm their hours, Leslie informed me they were open until 9 PM. So, I mentioned we would be arriving later than that, and while she provided instructions, the call quality became poor for a bit and I couldn't hear her clearly. So, I politely asked her if she could repeat half of the information, but she responded with noticeable irritation and raised her voice. When I followed up with a question about the location of the keys, her frustration was evident, and she almost yelled. This level of rudeness is unacceptable and reflects badly on the hotel's customer service.
