Hoteller nær Den schlesiske park

"I wanted to book a nice hotel for me and my partner and had a look at Hotel Diamond. I think it looked nice so booked it. We arrived at the hotel and we were taken care of rigth away from friendly staff. unfortunatly I realisied I booked the wrong Diamond hotel. There are two at the same location, so we were not staying in the main hotel (Arsanel) but at a hotel in the back (Bella Notte) and it was unfortunatly not as nice. The rooms are ok in size, clean and bed comfortable. However the...

"Arrived very late, we thought we would struggle to both check in process but instructions given prior were very simple, the apartment was very clean modern tidy, very good location . The bed was comfortable we had a little kitchen and all that’s needed but we didn’t get to use the facility. "

"Struttura vicina al centro e ben organizzata. Camere pulite e ben sistemate, un po' piccole, ma tutto sommato funzionali al tipo di vacanza. La colazione non proprio abbondante per quello che noi italiani mangiamo a colazione: niente cornetti, latte caldo, caffè espresso, torte, yogurt..."

"Personalet var venlige og rare alle sammen, men mangler nok lidt forståelse for, hvad det vil sige at være et 5-stjernet hotel. Et eksempel var “servicen”, da et toilet var i stykker på værelset og ikke var brugbart - at “det var muligt, at blive flyttet til et andet værelse uden ekstra omkostninger” (fulgt af en løgnehistorie om, at andre gæster godt havde kunnet stille sig tilfreds med et værelse uden et funktionelt toilet😀). Det takkede jeg så ja til (også på en høflig måde)."