Hoteller i Dell

"I made reservation so I kept them. The carpet was greasy looking. It smelled like cleaning solution to get rid of smoke smell. And it needed dusting it had dust mites. The bed felt comfortable sheet clean quilt was old and plenty worn. I felt safe there it was just raggedy rust all in the window. You get what you pay for. Air work well."

"The staff at check-in was friendly, so I actually started out hopeful. I got to my room and at first glance it looked clean. Then I walked into the bathroom and it was flooded, water everywhere across the floor. How do you miss an entire flood during a room inspection? After I reported it, they did move me to another room, which I appreciated in the moment. But the problems didn't stop. The next day I asked for housekeeping to clean the room, and no one ever came. I waited all day, nothing. I'm...

"I liked that the hotel is close to HWY 55. The room was mostly clean, except, a chair in room 200 has questionable stains. Ugh."

"The area is very dangerous and poor condition. Part of the hotel a huge portion is destroyed Hotel is extremely dirty, very rundown, and should not be open. This hotel would not accept credit cards they do not have a computer system or a reservation system Hotels.com should not be associating with hotels in such poor condition. I did not stay at this hotel because of its poor condition I found a different hotel and hotels.com had to refund my money! It was a 3-hour ordeal of the hotel not...

"One of the reasons I was willing to pay this rate was because of the free breakfast. Cold cereal and apples is not a breakfast. I was forced to go out for breakfast at a cost of $14.56. I feel that the hotel should pay me back for this expense. I feel cheated!"

"Paid less than $50 for a night and would say it’s clearly worth what I paid for. This was a transit stop for us where we had to sleep for the night before we continued our journey. And it served the purpose. The location was good and overall clean around. The room was spacious and overall clean. Didn’t notice any issue with cleanliness. The surroundings of the property was well lit and felt safe even late at night. I had an issue with duplicate payment where I was charged twice - once by...

"Staff responded rapidly to any issue "

"Sheets had stains on either side I took photo Andre’s with desk Didn’t seem much interested "