"Room carpet was dirty. Bathroom smelled like pee and it looked gross, too, plus door knobs were degraded. There was no DND sign for the door. Breakfast was nothing to write home about, and awful for people with dietary restrictions. They made me scrambled eggs without milk as requested, but it was inedible due to being undercooked. Who likes stringy (like snot) egg whites in scrambled eggs? Emailed for support, didn't reply. Tried talking to them, they didn't care."
"Spa and pool were excellent used both . No air conditioning in our Deluxe room and the Dyson fan just didn’t help much at all . Shame really .
Breakfast was good one day and not quite so good the next day ( different chefs they said ) . All staff at the 3 properties were really helpful especially the chauffeuse ."
"The staff where very attentive, helpful, and nothing with a problem,
My partner and I stayed one night for our two year anniversary, and we where giving an upgrade room, with Rose petals in the roon with a card wishing us happy anniversary.
The hotel is beautiful and Is surrounded by beautiful gardens.
I would definitely recommend a stay at this hotel especially for a special romantic break"
"I cannot say enough good things about this visit. We were exhausted from our trip and they just were amazing and made us feel great. This place was so rejuvenating and I didn’t even get a chance to try their spa. Their attention to every little detail was awesome. I strongly urge anyone going to Ipswich to stay at this hotel. I wish I could have spent my entire trip there. It is modern in regard to the bathrooms, which I love!, they have air conditioning, everything is spotless,...
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