"Room carpet was dirty. Bathroom smelled like pee and it looked gross, too, plus door knobs were degraded. There was no DND sign for the door. Breakfast was nothing to write home about, and awful for people with dietary restrictions. They made me scrambled eggs without milk as requested, but it was inedible due to being undercooked. Who likes stringy (like snot) egg whites in scrambled eggs? Emailed for support, didn't reply. Tried talking to them, they didn't care."
"A minor mistake made while booking turned my experience into a complete nightmare. Because of my dyslexia I booked Friday night instead of Saturday night (made the booking the night before, on Thursday). I got an email on Friday asking me how my stay was going, and I realised a mistake had been made.
I then spent three hours (!) on the phone trying to resolve the situation, going round the houses. I had booked the room through Expedia because of this, neither the hotel nor Expedia wanted to...
"Hotellet er rigtig fint og vores værelse var rigtig godt i forhold til det, vi skulle bruge. Det trænger til at blive opgraderet på badeværelset, hvor bruseforhænget godt kunne trænge til en udskiftning, men ellers var det rigtig lækkert og sengene var gode.
Morgenmaden er typisk britisk, og udvalget var ganske udemærket.
Hotellet har egen (gratis) parkeringsplads, hvilket var et stort plus. "
"Check in var enkel og hurtig.
Værelset var rent og pænt.
Morgenmaden var meget enkel. Man kunne få “
English Breakfast” med alt hvad dertil hører, æg, pølser, bacon, hashbrowns osv., og så var der cerial i små pakker.
Mælken stod i stuetemperatur og der var kun en slags mælk - ingen yogurt eller lignende. Ingen ost, bortset fra Philadelphia. Ingen frugt.
Betjeningen i restauranten snakkede højlydt med hinanden mellem bordene, bl.a. om andre af personalet - lidt...
"Spa and pool were excellent used both . No air conditioning in our Deluxe room and the Dyson fan just didn’t help much at all . Shame really .
Breakfast was good one day and not quite so good the next day ( different chefs they said ) . All staff at the 3 properties were really helpful especially the chauffeuse ."
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