4/10
We booked 2 queen beds and when we arrived at 1:30 am, we were told that another guest had decided to extend their visit and we could “either take a room with a king bed and a “couch bed” or you could go to another hotel”. We took the room (for 4 people) only to find out that it wasn't a pull out couch, it was a hard small couch. We had 3 people in the bed and one on the couch. It was incredibly uncomfortable and a terrible night. In the morning after explaining the situation to the manager, we were told that they would be refunding our room. We are waiting on that to happen. The staff in the morning was very understanding and kind to our situation. Other than that situation, the hotel was very nice and breakfast was great.
Matt
Overnattede 1 nat i juni 2025