Hoteller nær Dandenong Plaza

"The fruit was not freshly cut. The fresh juicer was broken. There were no glasses placed near the juice bar. The chicken sausages placed in the same heating compartment so if you can't eat pork, you can't eat the chicken sausages either. The rooms were very dusty and the hallway hadn't been vaccumed probably for months. On the plus side the staff were very helpful and accomodating which made my stay nice. Also, the lighting in the rooms are very poor"

"The room is very clean, the staff is very friendly."

"the location was excellent"

"Shift staff not helpful n even cause nuisance to guest travel from far . After payment made, they will treat u like disposable commodity. A middle eastern front worker even question my receipt from hotel.com even though it is clearly shown paid with receipt details. What a joke . He just want to test my patience with lots of tricks jjust to make me find another motel after payment made. What a shame. Room is in appalling condition, mouldy smell, lots of hairs n dirty linens. Room far from...

"The room felt dusty. Very old carpets. Bad smell "

"The room was atrocious - shower not so much leaking as running, holes in blankets, barely any facilities. Folks knocking on the door all hours of the morning looking for drugs. Do not recommend."

"We booked a 2 bedroom apartment with twin beds in 1 room and whilst the hotel was agreeable to splitting a bed, it took over 24 hours to happen. The patio had all services on it (hot water system and 2 aircon motors, 1 of which was not for this room), and the aircon drain was direct onto the patio floor, so you could not use the patio except to stand in the middle of it on a mat that was placed on it for water reasons. The apartment was advertised to have aircon, but it was in the loungeroom...

" Everything met our needs"

"Staff were fabulous. Clean and relaxing. "

"Was very convenient to visit the Mulgrave private Hospital. It was quiet and I felt safe."

"Very nice modern hotel with very spacious rooms. It has a separate seating area as well as desk & bed. Was very convenient for us as we were attending a wedding which was very nearby."

"Room was clean, staff were friendly, good value."

"Only one disabled parking spot for a 60-room hotel. They allowed people without disabled parking permits to use the only available disabled parking place. I raised this with management and they didn't care. I am disabled and need a disabled parking place. No convenience items in the rooms. You have to buy them from a vending machine, for example toothbrush is $7 x 4 of us = $28, can of coke $5.50. small water $3.50... no microwave or toaster in the room, the soap provided was like a bar of wax,...

"The room was clean and tidy. The staff were incredibly friendly and helpful. There were ammenities in the room like a fridge, microwave and kettle with tea and coffee provided. The bathrooms were recently renovated and very clean, little note on the water pressure in the shower it would change from hot to cold, potentially an issue there to resolve, but otherwise it was a great stay, will be returning if we ever go back to Melbourne. Thank you."

"No plug in the sink. Fridge seals need cleaning, better still replacing. Fire alarm needs to be secured to the ceiling. No hand towel. General clean wouldn't hurt. "