Indendørs pool, udendørs pool

Anmeldelser af Sheraton Dammam Hotel & Convention Centre

5 out of 5
Sheraton Dammam Hotel & Convention Centre
1st Street, Prince Mohammad Bin Fahd Rd, Po Box 5397, Dammam

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 55 af i alt 189 anmeldelser" "
Bedømmelse på 8 − Udmærket. 57 af i alt 189 anmeldelser" "
Bedømmelse på 6 − Okay. 42 af i alt 189 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 189 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 189 anmeldelser" "

7,6/10

Rengøring

7,8/10

Service og personale

6,2/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Aly

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

8/10 Udmærket

OBAID

.

4/10 Dårligt

Bachir

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Très vieux, chambres trop bruyantes, on entend les conversations des voisins à 1 heure du matin. Trop cher pour ce que c'est, trop vieux, il faut absolument une rénovation. Mais propre quand même.
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Issa

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I did not like this place is very dirty. The bed has lice, and the bathroom smells really bad in one night the changed my room three times because of the filth. This is the most disgusting hotel experience I had in my life I paid for one week and I had to get out of the place, next day I do not recommend it to anybody. The only thing good in the place is the staff they were helpful but helpless
Overnattede 6 nætter i juli 2023

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great hotel to stay when in Dammam!
We love the hotel! The service is excellent, the receptionists are professional and caring, the doorman is efficient. The ONLY 'complaint' is the signage for Careem and Uber drivers to find the driveway to the hotel is not clear from the street! LOL. Mapping Apps show the location of the hotel on the street, directly in front of the main front door....but that is no help to the hire drivers. Perhaps the hotel could put better signage on the street (in Arabic and English) to help drivers to find the front door! Otherwise- we love the hotel and the Italian restaurant has a limited menu, but everything we have eaten there over 3 different visits has been excellent!
Overnattede 1 nat i juni 2023

8/10 Udmærket

Soud

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023

10/10 Fremragende

Ahmad

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel by every standard. I especially appreciated that parking was abundant and the bathrooms were comfortable! I will definitely stay here agai!
Overnattede 1 nat i maj 2023

10/10 Fremragende

YOUSUNG

Overnattede 1 nat i marts 2023

6/10 Okay

Gary

Forretningsrejsende
Synes godt om: Service og personale
It was comfortable, the breakfast was like a cattle market and I felt it was disappointing. The evening meal in the Italian was very nice and I would go there again.
Overnattede 1 nat i marts 2023

10/10 Fremragende

Almohannadi, Doha

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The businessmen lounge has been opened for me and brake fast . And the speed of the entry and exit procedure by the reception
Overnattede 1 nat i marts 2023

4/10 Dårligt

Ruaim, philadelphia

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old furnishings, water stains on wall, super cold AC that cannot be adjusted.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Very old hotel. Very noisy at night due to close proximity of Main Street. Not a lot of food choices.
Overnattede 4 nætter i september 2022

10/10 Fremragende

MARCO

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Excellent welcoming while checking in. Very professional and courteous guest relationship agent, Miss Mashael.
Overnattede 1 nat i august 2022

4/10 Dårligt

Govinda

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Not much amenities, website has wrong information about facilities. Staff doesn't know much.
Overnattede 9 nætter i juli 2022

2/10 Forfærdeligt

Paul Olav

Overnattede 4 nætter i maj 2022

10/10 Fremragende

YASIR

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Up to expectations
Overnattede 2 nætter i april 2022

8/10 Udmærket

Yousef

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
الاقامة كانت جيدة وموظفين الاستقبال مميزين لكن السرير غير مريح
Overnattede 2 nætter i marts 2022

8/10 Udmærket

Alexandra

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Great service but the facilities are quite dated
Overnattede 1 nat i februar 2022

10/10 Fremragende

amit

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice , staff is very cooperative and professional.
Overnattede 1 nat i december 2021

10/10 Fremragende

Khalifa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
كانت أقامتي لمد ليلتين .تسجيل الدخول كان سلس وموظف الأستقبال كان في منتهي الدوق.الغرفه مريحه و نظيفه. توجد مواقف ولكنها غير مضلله.
Overnattede 2 nætter i juli 2021
Svar fra خليفة بن عبداللطيف الهلال den 28. aug. 2021
عزيزى Khalifa قد اسرنا كثيرا معرفة انك أعجبت بالجو العام و الخدمة المقدمة من فريقنا إنه من دواعى سرورنا ان نقرأ تعليقك أن نرى تلك الكلمات التي تعبر عن رضاك عن الخدمة المقدمة لك و سرعه استجابة الفريق لمتطلباتك و هذا ما نسعى لتحقيقه دائما. و يشرفنا ان نستضيفك مرة أخرى في المستقبل القريب تفضلوا بقبول فائق الاحترام. خليفة بن عبداللطيف الهلال نائب المدير العام فندق ومركز مؤتمرات شيراتون الدمام

6/10 Okay

FAISAL

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
لايوجد الا مطعم واحد ايطالي، الاثاث والموكيت قديم ومتهالك ويحتاج الى تغيير ، جلسات اللوبي متهالكه ، المسبح الخارجي لايوجد مظله والسباحه في وقت الظهر مستحيله والسبب لانستطيع السباحه متاخر بسبب اغلاق المسبح مبكراً ٦ المساء ، موظف الاستقبال رائع ويشكر على حسن تعامله وابتسامته وايضا مواقف النزلاء غير مضلله
Overnattede 1 nat i juli 2021

6/10 Okay

Abdullah

Overnattede 1 nat i juni 2021
Svar fra sheraton hotel den 22. jun. 2021
Dear (Abdullah), Thank you for taking out the time to review your recent stay with us. We take all comments and suggestions very seriously as our utmost priority is to strive to improve our guest’s satisfaction at all times. Your feedback has been shared with the team and we will take the required action accordingly. We hope to see you again very soon. Kind Regards, Khalifa A. Al Hilal Deputy General Manager

4/10 Dårligt

mohamed

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i marts 2021
Svar fra Khalifa A. Al Hilal den 31. mar. 2021
Dear Mohamed, Thank you for taking out the time to review your recent stay with us. We take all comments and suggestions very seriously as our utmost priority is to strive to improve our guest’s satisfaction at all times. Your feedback has been shared with the team and we will take the required action accordingly. We hope to see you again very soon. Kind Regards, Khalifa A. Al Hilal Deputy General Manager

8/10 Udmærket

Azzubair

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2021
Svar fra Khalifa A. Al Hilal den 15. mar. 2021
Dear Azzubair, Thank you for your valuable feedback. We really appreciate your scores about your experience at the Sheraton Dammam Hotel. Your positive comments ensure our good performance and encourage us to do our best to ensure that the guest experience will be an impeccable one. We hope to have the pleasure of welcoming you back soon! Kind regards, Khalifa A. Al Hilal Deputy General Manager

6/10 Okay

SANJEEV

Forretningsrejsende
Overnattede 3 nætter i februar 2021
Svar fra Khalifa A. Al Hilal den 24. feb. 2021
Dear SANJEEV, Thank you for taking out the time to review your recent stay with us. We take all comments and suggestions very seriously as our utmost priority is to strive to improve our guest’s satisfaction at all times. Your feedback has been shared with the team and we will take the required action accordingly. We hope to see you again very soon. Kind Regards, Khalifa A. Al Hilal Deputy General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was great 👍
😍😍😍
Overnattede 1 nat i januar 2021
Svar fra Benali Sari Ali den 31. jan. 2021
Dear Our Guest, We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We would love to host you and your family again and will ensure that your stay is just as memorable next time. We thank you for your time and greatly appreciate your feedback and loyalty to Marriott Bonvoy. Hope to see you soon... Benali Sari Ali Marketing Manager

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Could not hot water in my room in spite of telling hotel management
Overnattede 1 nat i januar 2021
Svar fra Benali SARI den 19. jan. 2021
Dear Guest It is regrettable that your stay with us did not meet the expectations that previous Sheraton hotels have provided for you. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Your feedback was shared with the team and we will action accordingly. We hope to see you again very soon. Kind Regards, Marketing Manager Regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2020
Svar fra Benali Sari Ali den 19. jan. 2021
Dear guest, Thank you for your valuable feedback. We really appreciate your scores about your experience at the Sheraton Dammam Hotel. We hope to have the pleasure of welcoming you back soon! Kind regards, Marketing Manager

6/10 Okay

Hannes

Overnattede 1 nat i december 2020
Svar fra Benali SARI den 29. dec. 2020
Dear Hannes, Thank you for taking time to review your stay with us. We hope to see you again very soon. Kind Regards, Marketing Manager

2/10 Forfærdeligt

MOHAMMED

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Old and nasty
Baaaad
Overnattede 1 nat i december 2020
Svar fra Benali SARI den 20. dec. 2020
Dear Mohammed Thank you for taking time to review your stay with us. We appreciate all your comments and suggestions as we strive to improve our guests satisfaction at all times. Your feedback was shared with the team and we will action accordingly. We hope to see you again very soon. Kind Regards,

8/10 Udmærket

ALAA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel but old
Good place to stay, good pool, good location. but the hotel is an old building
Overnattede 2 nætter i november 2020
Svar fra Benali Sari Ali den 15. nov. 2020
Hi Alaa, Thank you for taking the time to share your experience at the Sheraton Dammam. We have happily shared your nice comments with all associates. Look forward to welcoming you back Best regards Marketing Manager

6/10 Okay

Shoeb

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2020
Svar fra Benali SARI den 31. okt. 2020
Dear Shoeb Thank you for contributing with such an extensive review. We highly appreciate your comments and feedback on the impressions of your recent stay in Dammam. We will certainly take all your comments into consideration and corrective measures have already been taken. Hopefully we will be able to host you again in the near future in Dammam and remain in the meantime with kind regards. Marketing Manager

6/10 Okay

Mohammed Zubair

Overnattede 1 nat i oktober 2020
Svar fra Benali SARI den 15. nov. 2020
Dear Guest Thank you for taking the time to share your experience of your recent stay at Sheraton Dammam. We are looking forward to welcoming you back Regards Marketing department

4/10 Dårligt

AbdullahAlghuma, Riyadh Saudi Arabia

Rejste med familie
Hi how are you I pay tax two times When I book you said include tax But the Sheraton hotel take tax from me thank you
Overnattede 3 nætter i september 2020
Svar fra Benali SARI den 27. sep. 2020
Dear Mr. Abdullah, It is regrettable that your stay with us did not meet the expectations that previous Sheraton hotels have provided for you. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Regarding the Tax issue, our Front office manager contacted you earlier over the phone and explained to you that you were debited from the hotel just once. Hopefully we will be able to host you again in the near future in Dammam and remain in the meantime with kind regards. Thank you

6/10 Okay

Osama

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
not very good
alot of dust and some Insects and the wimd sheld is very dirty
Overnattede 1 nat i september 2020
Svar fra Benali SARI den 17. sep. 2020
Dear Osama, Thank you for taking time to review your stay with us. We appreciate all your comments as we strive to improve our guests satisfaction at all times. Your feedback was shared with the team and we will action accordingly. We hope to see you again very soon. Kind Regards, Marketing Manager

8/10 Udmærket

Ahmed

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The air conditioning was not working properly
Overnattede 3 nætter i juli 2020
Svar fra Benali Sari Ali den 9. aug. 2020
Dear Ahmed, We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We would love to host you again and will ensure that your stay is just as memorable next time. We thank you for your time and greatly appreciate your feedback. Hope to see you soon... Marketing Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra Benali Sari Ali den 25. feb. 2020
Dear Our Guest, We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We would love to host you again and will ensure that your stay is just as memorable next time. We thank you for your time and greatly appreciate your feedback. Hope to see you soon... Marketing Manager

10/10 Fremragende

Mona

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel furniture very old The bedsheets overused A bit smily
Overnattede 2 nætter i januar 2020
Svar fra Benali SARI den 2. feb. 2020
Dear Mona Thank you for contributing with such an extensive review. We highly appreciate your comments and feedback on the impressions of your recent stay in Dammam. We will certainly take all your comments into consideration and corrective measures have already been taken. Hopefully we will be able to host you again in the near future in Dammam and remain in the meantime with kind regards.

6/10 Okay

Barbara

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Das ältestes Hotel Dammam's - sieht auch so aus
Extrem altes Hotel, Zustand der Zimmer ist nicht zufriedenstellend trotz Reinigung. Am Waschtisch sind Flecken sichtbar von 2016, die Tapete im Bad ist überseht mit Flecken, der Toilettensitz ist schon 10 Jahre verfärbt, der Duschvorhang stinkt erbärmlich, das Bett ist durchgelegen wie eine Hängematte, der Teppich klammert sich an die letzten Fasern nach 28 Jahren Staubsaugen, die Wände haben überall Schrammen, der TV ist vorsinnflutlich, keine TV Sender, etc etc ... das Housekeeping macht einen tollen Job, aber das Alter dieser Bude kann keiner Wegputzen!!!
Overnattede 1 nat i januar 2020
Svar fra Benali SARI den 9. jan. 2020
Dear Barbara Thank you for contributing with such an extensive review. We highly appreciate your comments and feedback on the impressions of your recent stay in Dammam. We will certainly take all your comments into consideration and corrective measures have already been taken. Hopefully we will be able to host you again in the near future in Dammam and remain in the meantime with Kind Regards.

10/10 Fremragende

FAISAL

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra Benali Sari Ali den 8. jan. 2020
Dear FAISAL, We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We would love to host you and your family again and will ensure that your stay is just as memorable next time. We thank you for your time and greatly appreciate your feedback Hope to see you soon... Marketing Manager

8/10 Udmærket

Ahmed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra Benali Sari Ali den 4. dec. 2019
Hi Ahmed, Thank you for taking the time to share your experience at the Sheraton Dammam. We have happily shared your nice comments with all associates. Look forward to welcoming you back Best regards Marketing Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
سعيد
كانت رايعة
Overnattede 2 nætter i november 2019
Svar fra Benali SARI den 7. dec. 2019
عزيزى سعيد قد اسرنا كثيرا معرفة انك أعجبت بالجو العام و الخدمة المقدمة من فريقنا إنه من دواعى سرورنا ان نقرأ تعليقك و نعرف من تلك الكلمات كم استمتعت بإقامتك فى فندقنا, و ان خدماتنا حازت على اعجابك و سرعه استجابة الفريق لمتطلباتك و هذا ما نسعى لتحقيقه دائما. و يشرفنا ان نستضيفك مرة أخرى في المستقبل القريب , تفضلوا بقبول فائق الاحترام مدير التسويق فندق ومركز مؤتمرات شيراتون الدمام

10/10 Fremragende

Hisham

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyable
Excellent and enjoyed it
Overnattede 2 nætter i november 2019
Svar fra Benali Sari Ali den 3. dec. 2019
Dear Hisham We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. Hope to see you soon... Marketing Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2019
Svar fra Benali Sari Ali den 3. dec. 2019
Dear Our Guest, We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We would love to host you and your family again and will ensure that your stay is just as memorable next time. We thank you for your time and greatly appreciate your feedback and loyalty to Marriott Bonvoy. Hope to see you soon... Marketing Manager

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Cleanliness Poor customer service Not satisfied with this hotel
Overnattede 3 nætter i oktober 2019
Svar fra B.Sari den 5. nov. 2019
Dear Guest, Thank you for taking time to review your stay with us. We appreciate all your comments and suggestions as we strive to improve our guests satisfaction at all times. Your feedback was shared with the team and we will action accordingly. We hope to see you again very soon. Kind Regards, Dear Zhanna K, Thank you for taking time to review your stay with us. We appreciate all your comments and suggestions as we strive to improve our guests satisfaction at all times. Your feedback was shared with the team and we will action accordingly. We hope to see you again very soon. Kind Regards, Marketing Manager

2/10 Forfærdeligt

Shaker

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good but the room was smelly
Very good but the room was smelly
Overnattede 1 nat i oktober 2019
Svar fra Benali den 27. okt. 2019
Dear Shaker, Thank you for taking time to review your stay with us. We appreciate all your comments and suggestions as we strive to improve our guests satisfaction at all times. Your feedback was shared with the team and we will action accordingly. We hope to see you again very soon. Kind Regards, Marketing Manager

6/10 Okay

Abdullah

مناسب للإقامة القصيرة
موظفي الاستقبال يحتاجون الى مزيد تدريب استقبال جاف دون اي ابتسامه او عباره ترحيبيه الاثاث والموكيت قديم يحتاج تجديد النادي الصحي جيد وكذلك اللونج في طابق clp
Overnattede 1 nat i oktober 2019
Svar fra B. SARI den 5. nov. 2019
ضيفنا العزيز ، اولا اود ان انتهز الفرصة لشكركم علي اختياركم لفندقنا وشكرا علي التقييم والتعليق علي اخر اقامه معنا، ان فريق عمل الفندق يسعده دائما بتقديم كافة الامكانيات المتاحه لتوفير اقصي سبل الراحة لضيوفنا الكرام، سوف نقوم بمشاركة الملاحظات مع الدوائر المعنية و سوف نتوصل الى الحلول المناسبة. نحن نعمل دائما علي ايجاد فرص و رؤيه افضل لاسعادكم نتمنى ان نحظى بخدمتكم في القريب العاجل مع افضل الامنيات مدير التسويق فندق ومركز المؤتمرات شيراتون الدمام

8/10 Udmærket

IBRAHIM

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019
Svar fra Benali Sari Ali den 5. okt. 2019
Dear Ibrahim, We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We would love to host you and your family again and will ensure that your stay is just as memorable next time. We thank you for your time and greatly appreciate your feedback. Hope to see you soon... Marketing Manager

8/10 Udmærket

Nasser

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One of the best
Location is good and Activity as well
Overnattede 1 nat i september 2019
Svar fra Benali Sari Ali den 26. sep. 2019
Dear Nasser, We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We would love to host you and your family again and will ensure that your stay is just as memorable next time. We thank you for your time and greatly appreciate your feedback. Hope to see you soon... Marketing Manager