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Anmeldelser af The Ritz-Carlton Dallas, Las Colinas

5 out of 5
The Ritz-Carlton Dallas, Las Colinas
4150 N Macarthur Blvd, Irving, TX

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 299 af i alt 407 anmeldelser" "
Bedømmelse på 8 − Udmærket. 52 af i alt 407 anmeldelser" "
Bedømmelse på 6 − Okay. 27 af i alt 407 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 407 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 407 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

4/10 Dårligt

Suzanne

Overnattede 2 nætter i april 2024

10/10 Fremragende

Savanna

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely gorgeous property!
Overnattede 1 nat i april 2024

4/10 Dårligt

Joanne

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Disappointing that the swimming pool was unable to be used due to construction. Limitations for children at the property
Overnattede 1 nat i april 2024

8/10 Udmærket

Megan, Boise

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were delayed from DFW due to the airport shutting down due to weather and Tabatha at the front desk was very an accommodating and very friendly! If I’m ever in the Dallas area I would definitely stay there again
Overnattede 1 nat i april 2024

10/10 Fremragende

Esther

Overnattede 1 nat i marts 2024

10/10 Fremragende

Megan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

kayla

Synes ikke om: Rengøring
Overnattede 1 nat i februar 2024

10/10 Fremragende

Barry, London

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and terrific, warm service
Overnattede 1 nat i februar 2024

10/10 Fremragende

Henry

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service and great quality
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Subhi

Synes godt om: Rengøring, service og personale
Excellent stay. There was construction during our stay but that did not really affect our stay. The only negative aspect was that at no point were we told there was resort fees (and you wouldn’t expect them especially when the facilities were closed for construction) but on check out it was mentioned for the first time that we had $45 for each day. Obviously very disappointing as otherwise it was a great stay.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Zoe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent resort, my husband and I very happy . See you soon
Overnattede 1 nat i januar 2024

10/10 Fremragende

Kenneth

Overnattede 1 nat i januar 2024

10/10 Fremragende

Veronica

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is such an amazing property! We stayed one night but wish I could have stayed more.
Overnattede 1 nat i december 2023

10/10 Fremragende

Tim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Jeffrey

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

6/10 Okay

Amber

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
They need to FULLY disclose that this property is being fully under renovation. Lots of blacks tarps and a lot of areas unusable. Finding menues for the restaurants are impossible or wrong. You have to walk to the restaurants. Then the food wasn't amazing - which is sad since you spend a small fortune on it. We got stranded at the hot tub FOREVER because there were no towels and it was freezing! Luckily i had my cell, but i had to call them twice. :( We got next to a joining room, and the doors are way to close together. I kept thinking someone was walking into our room! The room was nice! The beds were comfy and loved the balcony. This was a night for me to have fun with my kids, so i was super sad the indoor pool was closed. Again this should have FULLY disclosed.
Overnattede 1 nat i december 2023

10/10 Fremragende

Princeton, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

10/10 Fremragende

Veronica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

8/10 Udmærket

Latonya

Rejste med familie
Overnattede 1 nat i december 2023

10/10 Fremragende

Cesar

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i november 2023

2/10 Forfærdeligt

Xuan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Celia B

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It may be a lot of money, but it is so worth it . My favorite part was the sport complex. Me and my mom enjoyed this hotel and would come back. Best hotel ever. Sincerely, Lilli P.S. I am 9years old
Overnattede 1 nat i oktober 2023

10/10 Fremragende

GERMAN

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Martha Maritza Muñoz

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Jihun

Synes godt om: Service og personale
The resort was the best at DFW area about ten years ago. But, now it is not as good as it was. There are a lot of road construction around the area and the some parts of property is in construction. These are not convenience for me.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice!
Overnattede 2 nætter i september 2023

10/10 Fremragende

JAIME, Pearland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My room wasn’t ready by guaranteed time but the Service Recovery was amazing
Overnattede 1 nat i august 2023
Svar fra Jane Kim, Resort Manager den 15. sep. 2023
Good morning, Jaime! Thank you for leaving us a review. We are thrilled to hear our Ladies & Gentlemen were able to provide you with the highest level of service. We look forward to welcoming you back soon!

10/10 Fremragende

Bonnie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a top notch, beautiful place. I have never stayed at a resort like this, you definitely get pampered and taken care of
Overnattede 1 nat i august 2023
Svar fra Jane Kim, Resort Manager den 15. sep. 2023
Good morning, Bonnie. Thank you for taking the time to leave us a review. We are so thrilled to hear you enjoyed the pampering you deserve. We hope to welcome you back soon for another relaxing escape.

10/10 Fremragende

Isabella

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un lindo lugar. Excelente servicio y la comida en la cena exquisita. Excelentes Steaks
Overnattede 1 nat i august 2023

8/10 Udmærket

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

10/10 Fremragende

Karen

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gym was awesome! Staff was servant hearted.
Overnattede 2 nætter i august 2023
Svar fra Jane Kim, Resort Manager den 10. aug. 2023
Good morning, Karen. Thank you for taking the time to leave us a review. We are so thrilled to hear you were able to take advantage of the Fitness Facility. We look forward to welcoming you back soon.

8/10 Udmærket

jason r.

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nice, but lots of construction in and around the Resort right now. Due to Ritz-Carlton buying and renovating the original Four Seasons property
Overnattede 2 nætter i juli 2023
Svar fra Jane Kim, Resort Manager den 1. aug. 2023
Good morning, Jason R. Thank you for taking the time to leave us a review. Although we understand construction can be quite impactful to your relaxing experience we are incredibly excited for you to see our our completely transformed resort. We look forward to welcoming you back soon, and again, thank you for taking the time to provide us with your feedback.

10/10 Fremragende

Bryce

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and helpful staff
Overnattede 1 nat i juli 2023
Svar fra Jane Kim, Resort Manager den 26. jul. 2023
Good afternoon, Bryce. Thank you for taking the time to leave us such a positive review. We are thrilled to hear you enjoyed your time with us. We will be sure to share your feedback with our Ladies & Gentlemen. We look forward to welcoming you back soon!

10/10 Fremragende

Allison

Overnattede 1 nat i juli 2023
Svar fra Jane Kim, Resort Manager den 24. jul. 2023
Good morning, Allison. Thank you for taking the time to share your experience with us. We look forward to welcoming you back soon!

10/10 Fremragende

Joey

Overnattede 1 nat i juli 2023
Svar fra Jane Kim, Resort Manager den 19. jul. 2023
Good afternoon, Joey. Thank you for taking the time to leave us a review. We are so pleased to hear that you had a wonderful time with us. We look forward to welcoming you back soon!

10/10 Fremragende

lovejit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Calm and quiet place for a peaceful staycation!!!
Overnattede 2 nætter i juli 2023
Svar fra Jane Kim, Resort Manager den 10. jul. 2023
Good morning, Lovejit. Thank you for taking the time to leave us a review. We are pleased to hear you enjoyed your time with us. We look forward to welcoming you back soon!

4/10 Dårligt

DAVIDE

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
OLD
Overnattede 1 nat i juni 2023
Svar fra Jane Kim, Resort Manager den 10. jul. 2023
Good morning, DAVIDE. We are sorry to hear we did not meet your expectations and are disappointed to hear your feedback about your stay with us. Our hotel is currently undergoing a complete transformation including a full renovation. We hope to welcome you back to visit our beautifully redone resort, DAVIDE.

10/10 Fremragende

Joel

Overnattede 1 nat i juni 2023
Svar fra Jane Kim, Resort Manager den 30. jun. 2023
Good afternoon, Joel. Thank you for taking the time to leave us such a positive review. We look forward to welcoming you back soon!

8/10 Udmærket

Stephanie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great resort, but lots of construction.
Overnattede 2 nætter i juni 2023
Svar fra Jane Kim, Resort Manager den 23. jun. 2023
Good morning, Stephanie. Thank you for taking the time to leave us such a positive review as we transition the resort to join the Ritz-Carlton brand. We look forward to welcoming you back soon to experience our newly renovated resort.

10/10 Fremragende

Brad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Jane Kim, Resort Manager den 22. jun. 2023
Good morning, Brad. Thank you for taking the time to leave us such a positive review. We hope you had a wonderful time at our resort. We look forward to welcoming you back soon!

10/10 Fremragende

Nneka

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The resort has everything, food, huge pool, gym, basketball court, and all the staff were excellent!!
Overnattede 2 nætter i juni 2023
Svar fra Jane Kim, Resort Manager den 20. jun. 2023
Good morning, Nneka!Thank you for taking the time to leave us such a lovely review. We are pleased to hear you had a wonderful stay with us. We hope to welcome you back soon!

10/10 Fremragende

JEFF

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Truly exceptional customer service!
Overnattede 1 nat i juni 2023
Svar fra Jane Kim, Resort Manager den 6. jun. 2023
Good morning, JEFF. Thank you for taking the time to leave us such a lovely review. We are thrilled to hear you had a wonderful experience with us. We look forward to welcoming you back soon.

10/10 Fremragende

Sean

Overnattede 3 nætter i november 2022
Svar fra Jane Kim, Resort Manager den 22. jun. 2023
Good morning, Sean. Thank you for taking the time to leave us a review. We look forward to welcoming you back soon!

10/10 Fremragende

Kristofor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Jane Kim, Resort Manager den 30. maj 2023
Good afternoon, Kristofor. We want to thank you for taking the time to leave such a positive review. We look forward to welcoming you back soon. Kindly, The Las Colinas Resort, Dallas

10/10 Fremragende

MATT, Lewisville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2023
Svar fra Jane Kim, Resort Manager den 1. jun. 2023
Good morning, Matt. Thank you for taking the time to leave us a review. We are thrilled to hear you enjoyed your time with us. We look forward to welcoming you back to The Las Colinas Resort, Dallas soon! Kindly, The Las Colinas Resort, Dallas Team

10/10 Fremragende

Meredith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2023
Svar fra Jane, Hotel Manager den 23. maj 2023
Thank you for the favorable review. We were delighted to have you as our guest and look forward to our next opportunity to welcome you to The Las Colinas Resort.

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
everyone was so kind to us after a terrible travel day
Overnattede 1 nat i maj 2023
Svar fra Jane, Hotel Manager den 10. maj 2023
Rachel,Thank you for the 5-star review! We appreciate your kind words and hope to have an opportunity to welcome you again soon.

10/10 Fremragende

Levi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My wife and I celebrated our first year engagement anniversary. Had a fantastic time there together. We will definitely be back!!
Overnattede 2 nætter i april 2023
Svar fra Jane, Hotel Manager den 27. apr. 2023
Congratulations on your engagement anniversary. We are so glad that you enjoyed your stay at The Las Colinas Resort. It was a pleasure to have you and we look forward to welcoming you back again soon.

10/10 Fremragende

Mala

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed a fabulous stay at Las Colinas Resort over the long weekend. The staff went above and beyond to assist us, especially Jonas (I hope I have his name right- the tall waiter at Law Restaurant) when I thought I had lost my cell phone. I would highly recommend this resort to anyone visiting the Dallas area. I’m certain that the upcoming renovations will also enhance this outstanding resort. Thank you for a great stay!
Overnattede 3 nætter i april 2023
Svar fra Jane, Hotel Manager den 11. apr. 2023
Dear Mala,We appreciate your review. Providing the highest level of hospitality is our number one priority and I was happy to see that you enjoyed your stay with us. Thank you for recognizing our staff, we will be certain to share your compliments with them. We look forward to welcoming you again soon.