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Anmeldelser af Fairmont Dallas

4.5 out of 5
Fairmont Dallas
1717 N Akard St, Dallas, TX

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 745 af i alt 1358 anmeldelser" "
Bedømmelse på 8 − Udmærket. 275 af i alt 1358 anmeldelser" "
Bedømmelse på 6 − Okay. 163 af i alt 1358 anmeldelser" "
Bedømmelse på 4 − Dårligt. 88 af i alt 1358 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 87 af i alt 1358 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Dennis

Synes godt om: Rengøring, service og personale, værelsets komfort
Godt, men lidt slidt hotel
Stort hotel med store værelser og ligger dejlig tæt på centrum. Syntes dog standarden på hotellet ikke levede op til mine forventninger for et Fairmont og hotellet/værelserne var lidt slidte at se på. Der er billig parkering lige ved siden af hotellet, til under det halve. Og der var ikke gratis wifi, men vi fik charmeret os frem til det i receptionen.
Overnattede 3 nætter i januar 2022
Svar fra The Fairmont Dallas Team den 27. jan. 2022
Dear Dennis, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

10/10 Fremragende

Fidel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👌
Overnattede 1 nat i maj 2024

10/10 Fremragende

Audria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great overall property. Clean and comfortable rooms. Only con was they need more seats at the pool.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Brittney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was wonderful! Staff was amazing!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Vaneeta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

David

Rejste med familie
Synes godt om: Faciliteter
Very nice and quaint, very good and polite service.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Eric

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My stay was at level 5 and the noise from the street is incredibly loud but for the rest nice restaurant and bar in the hotel

4/10 Dårligt

Tiger

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Parking is $50/night. I got offered a discount on it and paid upfront. Upon checking out, I was asked if I had a car and I said I did but had already paid for parking. I was charged again anyway. They also nickel and dime for things like wifi access.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Michel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le séjour a été bien réussi mise à part que nous avons tenté de rejoindre au téléphone le valet parking le lendemain matin pour récupérer notre voiture et après plusieurs minutes on nous a dit que nous devions aller en personne au valet, que personne n'était rejoignable. Donc nous avons du attendre notre voiture.
Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 22. maj 2024
Cher Michel,Merci d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau très bientôt dans notre hôtel !Sincèrement,L'équipe du Fairmont Dallas

2/10 Forfærdeligt

Haneen

Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 22. maj 2024
Dear Haneen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

RAUL

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Specially the Concierge Philip. He did a very good job on the recommendations and attentions. My kids enjoyed a lot!
Overnattede 2 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 20. maj 2024
Dear RAUL,We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Estrella

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were all pleasant and accommodating. valet parking was convenient.
Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 20. maj 2024
Dear Estrella,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

4/10 Dårligt

nelson

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Many of the elevators were out of service.
Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 20. maj 2024
Dear nelson,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Frank D., Naperville

Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 20. maj 2024
Dear Frank D.,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient. Comfortable room.
Overnattede 2 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 15. maj 2024
Dear Mary,We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Fairmont Dallas Team

8/10 Udmærket

Kendra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in process was easy going.
Overnattede 2 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 15. maj 2024
Dear Kendra,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Gabriella

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had no issues or problems with our stay whatsoever. It was a lovely experience for our first time there, very peaceful and welcoming. We loved everything about it.
Overnattede 3 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 15. maj 2024
Dear Gabriella,We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Fairmont Dallas Team

2/10 Forfærdeligt

Maria

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
They have the worst customer service. We asked for bathrobes and slippers, never got them even after calling three times and being told they are on their way. Asked for a spare blanket at night, they saod they are out of BLANKETS. We are never coming back to this property. And after checking out they offered us lunch lol to compensate. No thank you we don’t care for your lynch when I paid for a Kind Suite.
Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 15. maj 2024
Dear Maria,Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas.Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Erica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Would recommend to other
Overnattede 4 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 15. maj 2024
Dear Erica,We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Brandy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 15. maj 2024
Dear Brandy,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

6/10 Okay

Jessica A

Synes godt om: Rengøring
This an older property and it shows. My expectations of the Fairmont brand is more of a graceful maturing and this property has simply aged. Visible stains on walls, carpets, other textiles making the atmosphere more dingy than elegant. The staff accommodated an early check in which was both unexpected and appreciated. The room however wasn’t properly stocked with water, tissue, towels and lacked more modern basics like usb charging ports. They still use Le Labo products which was refreshing. The only mirrors in the room were bedside and completely covered by lamps that were the same size as the mirror making it impossible to examine ones appearance before presenting themselves in the world. The onsite shop was lacking, resembling more of a chitchat store, though they had a good selection of travel toiletries and personal odds and ends. The dinning was terrible. I had breakfast at Pyramid restaurant. The coffee was terrible and the pancakes were dense and gummy and it cost $30 for one person.. I suspect they were understaffed but the service was attentive and fast after they noticed I’d been seated.
Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 13. maj 2024
Dear Jessica A,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

6/10 Okay

Berney

Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Only 1 working elevator
Overnattede 2 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 13. maj 2024
Dear Berney,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

nomfanelo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay Tranquility 👌
Overnattede 2 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 13. maj 2024
Dear nomfanelo,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Xenon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
WiFi was horrible
Overnattede 2 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 13. maj 2024
Dear Xenon,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Miguel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service and hospitality from the Valets timely response and the Executive Suite was very nice and comfortable for a nice weekend getaway.
Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 13. maj 2024
Dear Miguel,We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Fairmont Dallas Team

8/10 Udmærket

Tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 13. maj 2024
Dear Tony,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 13. maj 2024
Dear Michael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

8/10 Udmærket

Anne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly, rooms were clean.
Overnattede 3 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 9. maj 2024
Dear Anne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Patricia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff provided consistently high-quality services.
Overnattede 4 nætter i maj 2024
Svar fra The Fairmont Dallas Team den 9. maj 2024
Dear Patricia,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

alison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was AMAZING.
Overnattede 1 nat i maj 2024
Svar fra The Fairmont Dallas Team den 9. maj 2024
Dear Alison,We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Dawn

Overnattede 1 nat i maj 2024

10/10 Fremragende

Angelle

Overnattede 2 nætter i marts 2024

8/10 Udmærket

Laura

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The view was beautiful. But the valet sucks! They say call 10-15 mins ahead, yet took them over an hr to pull the car around. It just messed up our whole schedule every time we were heading out.
Overnattede 1 nat i april 2024
Svar fra The Fairmont Dallas Team den 4. maj 2024
Dear Laura,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

8/10 Udmærket

Austinlee

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I didn’t like the showers. The shower had was terrible. I was very uncomfortable taking a shower. The water was shoot out very hard. It was just very uncomfortable. The showerheads need to be replaced.
Overnattede 2 nætter i april 2024
Svar fra The Fairmont Dallas Team den 4. maj 2024
Dear Austinlee,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

8/10 Udmærket

Amador

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Buen lugar, viejas las instalaciones
Overnattede 1 nat i april 2024
Svar fra The Fairmont Dallas Team den 4. maj 2024
Estimado Amador,Gracias por tomarse el tiempo para compartir sus comentarios. ¡Esperamos darle la bienvenida nuevamente a nuestro hotel muy pronto!Atentamente,El equipo del Fairmont Dallas

4/10 Dårligt

Megha

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Title: Disappointing Stay at Fairmont Hotel Dallas I recently spent a night at the Fairmont Hotel Dallas, but unfortunately, my stay was marred by a few issues. The room's air conditioning was not cooling the room sufficiently, despite my efforts to adjust the thermostat. I reported the issue to the front desk, and someone was sent to check on it, but nothing could be done to fix it. What was even more disappointing was that the front desk didn't follow up with me to see if the issue had been resolved or offer an alternative solution, such as switching rooms. It seemed like they didn't care about my comfort or satisfaction. While the hotel's lobby and common areas are beautifully decorated, and the staff is friendly, the lack of attention to my issue and the inability to provide a comfortable room left a sour taste in my mouth. Rating: 2/5 stars
Overnattede 2 nætter i april 2024
Svar fra Fairmont Dallas den 3. maj 2024
Dear Megha,Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas.Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Kazzy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
loved it
Overnattede 1 nat i april 2024
Svar fra The Fairmont Dallas Team den 4. maj 2024
Dear Kazzy,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

8/10 Udmærket

Donisha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love the antique look and cleanliness.
Overnattede 1 nat i april 2024
Svar fra The Fairmont Dallas Team den 4. maj 2024
Dear Donisha,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Taylor

Overnattede 3 nætter i april 2024
Svar fra The Fairmont Dallas Team den 22. maj 2024
Dear Taylor,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Simone

Synes godt om: Rengøring, service og personale
Only issue was no bar soap and semi dirty
Overnattede 1 nat i april 2024
Svar fra The Fairmont Dallas Team den 4. maj 2024
Dear Simone,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Jordan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Fairmont Dallas Team den 1. maj 2024
Dear Jordan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Fairmont Dallas Team den 1. maj 2024
Dear Melissa,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Jennifer

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed one night and was an easy stay
Overnattede 1 nat i april 2024
Svar fra The Fairmont Dallas Team den 29. apr. 2024
Dear Jennifer,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

YUN TAO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good
Overnattede 2 nætter i april 2024
Svar fra The Fairmont Dallas Team den 4. maj 2024
Dear YUN TAO,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra The Fairmont Dallas Team den 29. apr. 2024
Dear James,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Melinda M

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra The Fairmont Dallas Team den 29. apr. 2024
Dear Melinda, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Alexandra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was cleaned. The staff was friendly and professional. Check in and check out was fast. All it took was 5 minutes. We were able to check in early which was a blessing. A maintenance person came to clean our room everyday. It was a nice experience over all.
Overnattede 3 nætter i april 2024
Svar fra The Fairmont Dallas Team den 29. apr. 2024
Dear Alexandra,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

8/10 Udmærket

Arlyn

Overnattede 2 nætter i april 2024
Svar fra The Fairmont Dallas Team den 20. maj 2024
Dear Arlyn,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

8/10 Udmærket

Nathan

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The lobby and restaurant were nice, but the room was dated and in need of a remodel.
Overnattede 2 nætter i april 2024
Svar fra The Fairmont Dallas Team den 29. apr. 2024
Dear Nathan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team

10/10 Fremragende

Barry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Fairmont Dallas Team den 29. apr. 2024
Dear Barry, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team