First mistake was mine, NO AC. Provided fan broken, bath dirty, room tired. First breakfast was a few leftovers from 3 coach loads of overnight guests. After complaint, fan replaced but told as they regularly had coaches just overnight we would have to get up earlier if we wanted buffet breakfast, or ask chef for specific dish!
Bed was like a rock, shower temperature intermittent and poorly stocked minibar. No USB charging points. Notices everywhere about charges for stealing stuff!!!! Carpet crunchy in places.
Staff are 5*,the hotel needs a good clean and lick of paint, and to decide if it wants to be a luxury hotel or a coaching stop as it seems unable to do both.
This aside, large room with lake view and small balcony. Personally will not stay again
