Hoteller i Cuauhtémoc

"Our stay this July 2023 in Quinta Real was amazing. Have always wanted to visit this hotel and it definetly met our expectations. The staff was very helpful at all times, they even help us book a restaurant in the city for us. It is really a great experience to be in such a historic hotel, the architerture is just great and the rooms are very spacious and comfortable. It is really worth a visit if you are in Zacatecas, location is also great. "

"El personal muy atento y agradable, ojalá incluyeran el desayuno y pusieran una cafetera en la habitación. "

"Excelente ubicación, habitación amplia y limpia, el personal muy amable, el desayuno no me gustó. "

"Mal el hotel ya que no me quisieron dar factura dijeron que expedia la tiene que dar porque a ellos se le pago y expedia investigando, NO DAN FACTURA porque es una empresa extranjera"

"Very helpful and accommodating staff, front desk guy helped us even when we got there super late due to our flights getting delayed."

"They walked me to my room assuring me it was ready. As soon as we walk in, you can tell it hasn't been cleaned at all. Manager apologized so many times. Said they'd have it cleaned right away. This was already 5pm. Waited 45 minutes to finally have the lady come to clean. Bed sheets were on the floor. Spilled coffee on window sills. Bathroom was not clean. I had high hopes for this place but they totally let me down. Management was nice but no customer service skills. They didn't come to check...

"Buen espacio de estacionamiento y todo limpio,...las instalaciones son antiguas pero funcionales "

"Estacionamiento no tiene, rápido. Wifi ni para cargar un video, terrible. Habitación extraordinariamente limpia y cómoda. Personal, mucho que mejorar (justo con uno de su personal de lobby) desconozco el nombre. "

"Almohadas horribles, habitación sin ventilación natural, ventilador de techo, éramos dos personas y solo dejaban una botella de agua. La televisión sin señal."

"Walking distance to center and many must see places were about 5-15 min walking. Staff was amazing, very attentive !!"

"Nunca vimos ni fuimos atendidos por la persona con la que contactamos. La habitación no cumplió con lo ofrecido No hubo limpiesa adecuada"

"Pésimo servicio, a pesar, de que ya había pagado el hospedaje a través de Expedia, en recepción me dijeron, que para ellos no era válido ese pago y que debía pagar nuevamente en el hotel. No me quisieron asignar habitación, aún cuando se comunicaron con ellos directamente de Expedia para mediar el asunto."